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URGENT! Remove Badges from products

By Raven_Macaw in WordPressBoutique, Oct 30, 2019 at 09:20

You're welcome
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you!
Yame

 8

By: yame
5 year ago Nov 1, 2019 at 01:15

Fatal error on Install Demos page

By mashatikhonova in WordPressKuteShop, Oct 11, 2019 at 01:50

Excuse me, what about http://cgs.dgtme.com/?

Please note that we just support for only one domain for a client. And when you give the URL, please provide the user name + pw also
In case you want us to help you install the theme, plz provide me your cPanel or FTP account

So ...

 11

By: yame
5 year ago Nov 7, 2019 at 01:42

How to get rid of the blog site and change hopepage

By Boolean786 in WordPressBiolife, Oct 26, 2019 at 19:45

I am just the supporter so I cannot decide this. But according the rule, if you have any troubles with the theme and we cannot help you to solve it OR you do not get any support, then we will accept the refund requirement.
So for now, let me try ...

 14

By: yame
5 year ago Nov 7, 2019 at 01:47

New Boutique Version???

By piliferrer in WordPressBoutique, Nov 6, 2019 at 19:02

My coder has updated this problem and sent the package on Themeforest to be released. So if you are hurry, I will send you the update package first so that you can update for your site.

Otherwise, you can wait the released package on Themeforest later
Regards,

 4

By: yame
5 year ago Nov 11, 2019 at 09:55

Your theme (TechOne) contains outdated copies of some

By Masrie in WordPressTechOne, Nov 7, 2019 at 09:32

Him

My coder checked your issue and he would update this on the new version. So when you get alarm to update, pls do it for your site.

Regards,
Yame

 5

By: yame
5 year ago Nov 11, 2019 at 08:51

urg

By unsaedgar in WordPressKuteShop, Nov 5, 2019 at 05:06

So the requirement is that pls provide me the link that you don't see the image of product. Then my coder will check for you.
Or take the screenshot to describe more details for your questions to avoid misunderstanding

Thank you!

 8

By: yame
5 year ago Nov 11, 2019 at 09:59

Error

By piliferrer in WordPressBoutique, Nov 11, 2019 at 16:57

Hi mate,

My coder updated theme for you. Now it works perfectly.

Please check again then let me know the result

Regards,
Yame

 1

By: yame
5 year ago Nov 12, 2019 at 03:43

Removing a section from product page

By mohammadaffaneh in WordPressBoutique, Nov 10, 2019 at 12:18

You're welcome.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you!
Yame

 4

By: yame
5 year ago Nov 13, 2019 at 03:55

Product Bundle/Responsive WPBakery

By Masrie in WordPressTechOne, Nov 14, 2019 at 11:31

Hi mate,

When you purchased our themes on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
If there is any updating, we will update on theme, and you can wait for the latest version then update for your site.

So don't worry about ...

 1

By: yame
5 year ago Nov 15, 2019 at 07:00

Wishlist on mobikle

By Mickael13 in WordPressOcolus, Oct 24, 2019 at 21:41

I got the answer from the coder:

He was wondering that you wanted to integrate Mailchimp into Contact Form 7 so that when your customers send their contact via Contact Form 7, it will send automatically into Mailchimp, right?

If that's right, please:
- Click in Contact Form 7 integration: https://prnt.sc/pzfprf
- Copy this ...

 14

By: yame
5 year ago Nov 20, 2019 at 07:59

cart display has bug

By ErnstAndersen in WordPressOcolus, Jul 4, 2019 at 09:52

My coder checked. And he found out that you had customized something in Child theme, so the theme did not work.
He activated again Main theme for you and it is working.

(ps: You might copy whole file function.php in Child theme. It is wrong. If you want to custom any ...

 16

By: yame
5 year ago Nov 25, 2019 at 02:06

Missing images and translations

By Corrado1965 in WordPressBiolife, Nov 21, 2019 at 10:41

Hello
- In the first issue, you can do by the Loco Translate plugin: https://wordpress.org/plugins/loco-translate/ and https://localise.biz/wordpress/plugin/beginners
- Second issue, you can edit by the WPBarkery Page Builder
Thanks

 3

By: yame
5 year ago Nov 21, 2019 at 14:41

new update?

By Masrie in WordPressTechOne, Aug 13, 2019 at 05:37

Pls check your ticket. I replied there.
Thank you!

 7

By: yame
5 year ago Nov 26, 2019 at 07:20

Lazy Load on all images

By CreativeMediaNI in WordPressOcolus, Nov 14, 2019 at 16:12

Thankkkkkkk you so much ^^
We will try all the best to bring to all of our customers a good service.
So if you do not have any other issues, I will close this ticket.
Whenever you get the troubles, please submit a new one, provide accounts then I will help you to ...

 9

By: yame
5 year ago Nov 27, 2019 at 01:59

question about the translation sorting of goods in the catalog

By Arvproru2018 in WordPressTechOne, Oct 31, 2019 at 00:28

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 40

By: yame
5 year ago Jan 9, 2020 at 07:48

Pop Up!

By MikaylaWCR in WordPressBoutique, Oct 16, 2019 at 16:14

Mate,

Here is support system of WordPress and you are asking for HTML Template. It is wrong.
Anyway, if you want to config for Newsletter popup in HTML, you can edit in file function.js
For detailed, please submit ticket in correct template so that we can check for you

Regards,
Yame

 7

By: yame
5 year ago Dec 3, 2019 at 03:37

Adding a card in the product

By Corrado1965 in WordPressBiolife, Nov 25, 2019 at 16:38

Currently we also have the same trouble with you when we cannot check the purchase code of some clients. Some of them said that they could not submit a new ticket. So if you need any helps, you can contact me here or send email via tf.kutethemes@gmail.com (provide me your ...

 4

By: yame
5 year ago Dec 4, 2019 at 08:45

Refund

By nealreddy in WordPressTuran, Dec 2, 2019 at 23:15

Have you sent the email yet? My boss said that you should send that private email then he would check for you

 3

By: yame
5 year ago Dec 5, 2019 at 06:42

customize footer

By Dailydealz in WordPressKuteShop, Dec 4, 2019 at 16:19

You're welcome.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!

 3

By: yame
5 year ago Dec 10, 2019 at 09:28

Slow add to cart if you are not log in as an admin

By biokatka in WordPressBiolife, Oct 28, 2019 at 20:38

Okay mate.

So I will close this ticket. If you need any helps, please submit a new one then I will check for you

Best regards,
Yame

 33

By: yame
5 year ago Dec 11, 2019 at 10:05

Slider Revolution dont work after update

By helixit in WordPressKuteShop, Dec 2, 2019 at 19:45

This is solved via skype so I will close this ticket.
Regards,
Yame

 6

By: yame
5 year ago Dec 11, 2019 at 10:04

Theme Issue - Kute shop

By 1dasia88 in WordPressKuteShop, Dec 12, 2019 at 11:08

Hi mate,

We used to update this on the latest version.
You can re-upload this package of theme to solve your problem. In demo, we do not see those messages anymore
Link drive to download: https://drive.google.com/file/d/1gSsw4PEAQ34Y9TtPJkt7SkGCzIhhzLS9/view?usp=sharing

Regards,
Yame

 1

By: yame
5 year ago Dec 16, 2019 at 01:19

Wrongly Purchaes Theme instead of Kute shop to Boutique ( Please cancel) - Refund

By 1dasia88 in WordPressBoutique, Dec 12, 2019 at 09:53

I mean you can login to Themeforest with your account user name then send the message there. The Admin will still get the message

 3

By: yame
5 year ago Dec 16, 2019 at 02:01

WpBakery not saving

By drios01 in WordPressOcolus, Dec 17, 2019 at 21:29

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 3

By: yame
5 year ago Jan 9, 2020 at 07:45

Ovic elements slowing down page loading..

By biokatka in WordPressBiolife, Dec 11, 2019 at 08:20

When you use shortcode single image, it will be more slow, of course. Because all js, effect must load through this code, after that the images will be shown. So when you use Lazy load, it will load faster. In fact, lazy load is still working well without any probems ...

 6

By: yame
5 year ago Dec 19, 2019 at 02:05

techone dashboard techone install demo content

By ibrahimpoyraz in WordPressTechOne, Dec 18, 2019 at 11:19

Hi ibrahimpoyraz
Could you please describe your issue in English and connect via skype: itsonla ? We would like to live chat and need more info from you
Thanks

 1

By: yame
5 year ago Dec 19, 2019 at 08:24

Change Thumbnail Size in Ocolus

By mikewitthus in WordPressOcolus, Dec 19, 2019 at 19:29

Hi mate,

Please check your mail then my team will support for you via email. It would be better and faster

Thank you so much for your understanding!

 13

By: yame
5 year ago Dec 23, 2019 at 01:25

Laber Popup Newsletter

By lumia_fragranze in PrestashopLogancee, Dec 23, 2019 at 13:29

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
5 year ago Jan 9, 2020 at 07:45

Square for Woocommerce

By Jack-Jumper in WordPressTuran, Dec 15, 2019 at 05:20

Some past days my coder had to research about this error. And he can conclusion that the problem might be not caused from the theme.
However, please activate again Turan theme + provide again your admin account. He will ask the developer to check again for you
Thanks for your understanding!

 8

By: yame
5 year ago Dec 27, 2019 at 07:30

Demo Install

By imarcetic in WordPressBoutique, Dec 23, 2019 at 08:39

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 10

By: yame
5 year ago Jan 9, 2020 at 07:44

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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