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Techone Importer Plugin

By bilalhizardere in WordPressTechOne, Mar 30, 2019 at 14:00

Hi,

This plugin is to let you import the demo data when you started to install the theme.

Now if your site is working and you do not want to import anything from demo, you can remove this. It will not affect to your site

Regards,
Yame

 1

By: yame
6 year ago Apr 1, 2019 at 03:33

Unable to customize footer

By asad219 in WordPressKuteShop, Apr 1, 2019 at 05:16

Hi mate,

It seems that you still do not config for WPBakery Page Builder plugin.

Go to WPBakery Page Builder > Role Manager > Select for the Post typs is Custom then tick on the boxes that will be the pages you want to edit with WPBakery Page builder: http://prntscr.com/n3xwhw

If you cannot ...

 1

By: yame
6 year ago Apr 1, 2019 at 06:44

Duplicate orders being created in WooCommerce

By SparkedInnovations in WordPressTechOne, Mar 8, 2019 at 15:33

I just only got this notification from coder:

It is in the data package you sent us. We have found a few problems, but on our demo site, it does not appear

The problem may be the difference of the execution environment

So in order to know the exact problem we need more ...

 9

By: yame
6 year ago Apr 2, 2019 at 02:52

SVG 404 error in index line 1631

By SparkedInnovations in WordPressTechOne, Feb 26, 2019 at 02:09

Hi,

The latest version has been released with version 1.4.7. In this version, the text was changed.

Please update for your site and check your issue.

Thanks!

 16

By: yame
6 year ago Apr 2, 2019 at 02:11

Before install theme and sample data can't add a new page

By myfocussys in WordPressOcolus, Mar 29, 2019 at 16:53

Hi,

It's done. Pls check your site again.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you!
Yame

 5

By: yame
6 year ago Apr 2, 2019 at 03:21

Menu right (theme 13)

By Vlaadh in WordPressBoutique, Mar 31, 2019 at 10:08

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you!

 4

By: yame
6 year ago Apr 3, 2019 at 03:13

Kuetshop V3.x theme - edit pages error 404

By ThePro1 in WordPressKuteShop, Mar 27, 2019 at 10:49

Hi,

This is the explanation from the developer of theme: Because you set nothing for this: https://prnt.sc/n6osuv then it causes the error.

Now it's done. Please check your site again

 20

By: yame
6 year ago Apr 3, 2019 at 03:42

Change background Image of about us page.

By sagar108 in WordPressBiolife, Apr 3, 2019 at 11:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
6 year ago Apr 11, 2019 at 08:21

How to edit header.

By sagar108 in WordPressBiolife, Apr 2, 2019 at 18:15

Ohh. Well done.

So I will close this ticket.

For needing any helps, please submit a new one then I will check for you

Regards,
Yame

 3

By: yame
6 year ago Apr 4, 2019 at 03:08

Site is very slow. pls check soon

By Dahamyacreations in WordPressBiolife, Apr 3, 2019 at 15:19

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago Apr 11, 2019 at 08:31

My site running is very slow.

By Dahamyacreations in WordPressBiolife, Apr 1, 2019 at 10:39

Thanks. I already replied on your another ticket for this issue. So please focus on that

Thank you!

 8

By: yame
6 year ago Apr 4, 2019 at 04:13

Invalid argument supplied for fo in wp-content/themes/kuteshop/framework/includes/theme-functions.php

By hengsopheak in WordPressKuteShop, Apr 4, 2019 at 07:07

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 21, 2019 at 03:38

Traslation NEW and IN STOCK

By xavicon in WordPressBiolife, Apr 3, 2019 at 09:45

Hi,

Here will be the positions to translate NEW and IN STOCK for you:
http://prntscr.com/n7c5nt
http://prntscr.com/n7c6jl
These texts will be translated in main theme, so you have to back up before updating the theme in the future.

Notice!: You can translate in Loco > Toolkit plugin
Yame

 5

By: yame
6 year ago Apr 4, 2019 at 09:48

Cannot change currency

By dilka1976 in WordPressBiolife, Apr 4, 2019 at 14:02

Hi,

I am going to close this ticket if you do not have any reply.

So please submit a new one when you need any help + provide me your admin + ftp account. I will check for you

Regards,
Yame

 2

By: yame
6 year ago Apr 19, 2019 at 02:00

unable to edit pages content

By alyaqoutkw in WordPressBiolife, Apr 6, 2019 at 12:16

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
6 year ago Apr 22, 2019 at 10:14

prestashop compatibility update

By cyrilbros in PrestashopLogancee, Apr 7, 2019 at 09:41

Hi mate,

Currently we are on the way to develop for another theme first (like Boutique). Logancee will be the next theme that would be updated to be compatible with PS version 1.7.

Hope you will be more patient to wait for the plan

Thank you so much!
Yame

 1

By: yame
6 year ago Apr 8, 2019 at 09:09

I changed the Header in Back Office but nothing change in Front End

By Deka420 in WordPressOcolus, Apr 7, 2019 at 18:58

Hi mate,

Please go to Theme Options > General and deactivate for this mode: http://prntscr.com/n8vnxg
Then try again. If the problem still occurs, please provide me your admin account, I would like to check in your site

Regards,
Yame

 1

By: yame
6 year ago Apr 8, 2019 at 03:16

Gear Icon

By Jack-Jumper in WordPressTuran, Apr 2, 2019 at 21:49

Maybe the code was disappeared.

Please check again. My coder hided for you the search and gear icon on Mobile version: http://prntscr.com/n9dpnt

Code is in Theme Options: http://prntscr.com/n9dq5v You should back up when you update theme or change anything

Pls check again then let me know your result

 6

By: yame
6 year ago Apr 9, 2019 at 04:01

Turn off Vertical Menu on HomePage

By abhinay1435 in WordPressKuteShop, Apr 8, 2019 at 16:21

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 4

By: yame
6 year ago May 31, 2019 at 09:15

Single Image How to edit/ change this image

By shahadathrbd in WordPressKuteShop, Apr 8, 2019 at 19:07

I've replied on your another ticket for this problem. Please check it
Thanks!

 5

By: yame
6 year ago Apr 9, 2019 at 07:55

Site speed

By tzuribird in WordPressKuteShop, Mar 7, 2019 at 09:09

My coder checks your site and he gets that:
You site still can be edited and updated normally. However it is quite slow when loading the update page or show content in shortcode's popup, it dues to the content in your page is too large. So if you want it to ...

 10

By: yame
6 year ago Apr 10, 2019 at 02:28

The image of the header slider is very clear

By xavicon in WordPressBiolife, Apr 9, 2019 at 11:36

It's been done. My coder fixed for you the texts on slider

Regards,
Yame

 2

By: yame
6 year ago Apr 10, 2019 at 09:13

Cart page how to edit? Checkout page how to edit?

By shahadathrbd in WordPressKuteShop, Mar 10, 2019 at 14:52

I accepted your invaitation on skype. You called me when I was not in the office.

Pls check the message. Thanks!

 13

By: yame
6 year ago Apr 10, 2019 at 02:25

Why is the slider revolution slider not responsive?

By xavicon in WordPressBiolife, Apr 9, 2019 at 11:58

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 5

By: yame
6 year ago Apr 22, 2019 at 10:27

DemoContent / Sample data not displaying

By ChristellePrinsloo in WordPressBiolife, Apr 9, 2019 at 08:26

Great!!!

So does your site work correctly?

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!

 5

By: yame
6 year ago Apr 11, 2019 at 02:08

Links in Ovic: icon box do not work

By xavicon in WordPressBiolife, Apr 10, 2019 at 19:22

Hi mate,

My coder fixed this for you. The code is modified in theme, so please back up the file ovic_iconbox.php when you update the theme.
http://prntscr.com/nf7qra

Pls check again then let me know the result
Regards,
Yame

 2

By: yame
6 year ago Apr 22, 2019 at 10:18

Edit home page

By SeloLife in WordPressBiolife, Apr 10, 2019 at 23:20

Hi mate,

This the document for this. We also have the BIG NOTE with RED color: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-build-pages-with-vc-template/

Please read it then config for your site.

If you cannot do this, please provide me your admin account, I will check for you
Regards,
Yame

 1

By: yame
6 year ago Apr 11, 2019 at 03:31

Slider Revolution

By broadcastseo in WordPressBoutique, Mar 26, 2019 at 04:48

My coder checked again and he would like to thanks for your finding this.
This will be the slide that he fixed the problem. Because you built your own content for your slider, we cannot fix directly, so please upload this file for your Slide Revolution plugin and re-update your ...

 5

By: yame
6 year ago Apr 11, 2019 at 10:09

Issues with Home-11 Themed

By egrojxp in WordPressKuteShop, Apr 12, 2019 at 03:15

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago May 31, 2019 at 09:16

Content missing when mobile version turned on

By scott_mattison in WordPressOcolus, Apr 10, 2019 at 03:07

I also asked the coder. It will display as the same in both versions

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you!

 6

By: yame
6 year ago Apr 12, 2019 at 07:47

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Theme Installation: $49. Pay now

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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