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How to disable my MED&CARE BLOG from mobile page

By dihatzid in WordPressKuteShop, Jan 27, 2019 at 16:17

Ohh sorry. You did it already ^^
So I will close this ticket. For any questions, pls let me know

Best regards,
Yame

 10

By: yame
6 year ago Feb 2, 2019 at 15:29

Theme does not work properly, Footer is not having option to edit via Visual Composer

By Approachonline in WordPressBiolife, Jan 27, 2019 at 09:16

Okay mate. SO please let me know if you need any assistance!

Best regards,
Yame

 11

By: yame
6 year ago Feb 2, 2019 at 15:32

Kuteshop Toolkit Upgrade

By omtamil in WordPressKuteShop, Feb 2, 2019 at 10:28

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 2

By: yame
6 year ago Apr 8, 2019 at 08:10

Speed optimize with Turan theme and Gtmetrix and google pagespeed

By jevgeni01 in WordPressTuran, Feb 2, 2019 at 15:54

Hi mate,

I got the feedback from coder. He said that: Usually, every time a site analysis is done, there is a recommendation section
You can rely on that recommendation to optimise

Regards,
Yame

 1

By: yame
6 year ago Feb 6, 2019 at 15:23

Contact form gets "error trying to send your message"

By chuckcity in WordPressTuran, Feb 3, 2019 at 01:53

http://prntscr.com/mgqd18 It's done, pls check your site again

 3

By: yame
6 year ago Feb 5, 2019 at 03:14

kute shop theme not working proper after transfer hosting

By abdulbs1 in WordPressKuteShop, Feb 3, 2019 at 17:06

Hi mate,

1. The encouragde PHP version is about 6.x to 7.x

2. Cannot importing successfully demo: Could you please provide me your admin + FTP account? I would like to check on your site then will give you the correct answer

3. License: When purchasing the theme on Themeforest, you don't need ...

 1

By: yame
6 year ago Feb 5, 2019 at 03:07

Missing TechStore Elements

By jsaldi2000 in WordPressTechOne, Jan 30, 2019 at 16:08

Hmm I see. But the theme you purchased is Techone. Currently we just have design like the shortcode you see in the theme, not in the document. And pls build your site with the style you get in theme

Thanks for your undestanding!

 5

By: yame
6 year ago Feb 8, 2019 at 05:42

need hep in theme

By Altayir01547896 in WordPressTechOne, Jan 6, 2019 at 17:57

2. We cannot access to your admin account. But he suggested that you can delete the Toolkit plugin then re-install it. He also updated the correct Toolkit plugin that solved this problem. So pls try then let me know your result
Regards,
Yame

 47

By: yame
6 year ago Feb 14, 2019 at 01:47

Problem with footer and tabs on products page

By wintertal in WordPressOcolus, Jan 30, 2019 at 11:32

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 12

By: yame
6 year ago Apr 1, 2019 at 07:08

TRANSLATE HEADER

By youi2005 in PrestashopLondon Stars, Feb 6, 2019 at 19:30

- Call us: Go to Localization > Translation > then select these info: http://prntscr.com/mhyvrw Go to inner page, search for Call us then add the translated text: http://prntscr.com/mhyxsy
-Perform the same operation: http://prntscr.com/mhyzc9 // http://prntscr.com/mhz04t // http://prntscr.com/mhz0sr

Pls try with these guilance. If you cannot do this, you can provide me all ...

 1

By: yame
6 year ago Feb 7, 2019 at 15:58

Dropdown Meny is being cut off

By broadcastseo in WordPressBoutique, Feb 7, 2019 at 07:18

Hi mate,

It seems that you built sub menu on the mega menu. And I am sorry that we do not support for this/

Pls check your site again then let me know your intention

Regards,
Yame

 1

By: yame
6 year ago Feb 7, 2019 at 15:06

Footer informations

By ThePro1 in WordPressKuteShop, Feb 7, 2019 at 10:19

Hi mate,

You can check which footer you are using for your site, pls check in Theme Options > Footer Settings: http://prntscr.com/mhyk33 then go back Kuteshop > Footer Builder > select your Footer Builder then edit: http://prntscr.com/mhykm7

If you cannot check, pls provide me your admin account then I will check for ...

 1

By: yame
6 year ago Feb 7, 2019 at 15:31

loco translate plugin - error

By ThePro1 in WordPressKuteShop, Feb 7, 2019 at 12:29

If you do not have any replies here, I will close this ticket

Regards,
Yame

 2

By: yame
6 year ago Mar 28, 2019 at 06:58

kute shop theme not working proper after transfer hosting

By abdulbs1 in WordPressKuteShop, Feb 5, 2019 at 15:05

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 4

By: yame
6 year ago Apr 8, 2019 at 08:10

Boutique Toolkit error

By jdelgado85 in WordPressBoutique, Feb 5, 2019 at 10:34

Okay so I hope that will see your best ratings soon.

 6

By: yame
6 year ago Feb 10, 2019 at 07:36

Newsletter signup & pop window

By inkfreakz in WordPressBiolife, Feb 8, 2019 at 15:01

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 2

By: yame
6 year ago Apr 11, 2019 at 08:39

The logo could be made bigger

By vianeysun in WordPressBiolife, Feb 9, 2019 at 23:44

Hi mate,

It seems that the logo picture has the small size. Pls cut another bigger site then upload again. When uploading to the site, picture will re-generate, then you will got the logo as you want

Regards,
Yame

 1

By: yame
6 year ago Feb 11, 2019 at 10:09

BLOG

By youi2005 in PrestashopLondon Stars, Feb 10, 2019 at 19:22

Just only upload images for your blog then you will get the complete Blog page

 2

By: yame
6 year ago Feb 12, 2019 at 01:32

Tabs - No product – How can I add products to the place?

By AZYazilim in WordPressKuteShop, Feb 11, 2019 at 07:01

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 3

By: yame
6 year ago Apr 1, 2019 at 09:21

Filters working BUT products fade away and has a lazy load

By destrukt_studio in WordPressOcolus, Feb 6, 2019 at 12:26

You're welcome :)
If you don't mind, I hope you can spend a little time to go to Themeforest then leave your best ratings with 5 stars for me.
It's really worth.
Thank you so much!

 6

By: yame
6 year ago Feb 11, 2019 at 16:05

Changing fonts

By jakejauhari in WordPressBoutique, Feb 12, 2019 at 05:38

Hi mate,

Currently there is not any options to change the font in Theme Options.
You can refer this plugin then install for your site: https://vi.wordpress.org/plugins/easy-google-fonts/

Hope that it will be useful for you
Regards,
Yame

 1

By: yame
6 year ago Feb 12, 2019 at 09:11

Import sample data

By johnybe2003 in WordPressOcolus, Feb 8, 2019 at 15:14

Hi mate,

Pls check your site. The theme has been installed with all imported demo data with home 10.
Let me know if you want to edit anything

Regards,
Yame

 5

By: yame
6 year ago Feb 13, 2019 at 07:01

Footer customization

By tzuribird in WordPressKuteShop, Jan 31, 2019 at 11:03

Thank you so much!
So, I will close this ticket. For any helps, pls submit a new one + provide your accounts. I will check for you

Best regards,
Yame

 7

By: yame
6 year ago Feb 12, 2019 at 16:03

How to add Mega Menu Item into Vertical Menu in TechOne theme?

By skyrocketMY in WordPressTechOne, Feb 13, 2019 at 00:57

Hi mate,

Here I make a video to guide you how to create a new mega menu on Vertical menu:
https://drive.google.com/file/d/1o-V7oe74kGzEbEPPh5rUWP06-rY3d_NP/view?usp=sharing

Hope that it will be useful for you
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on ...

 1

By: yame
6 year ago Feb 13, 2019 at 08:49

Not importing demo data

By Martinmarto in WordPressKuteShop, Feb 11, 2019 at 16:10

Thank you so much for your best encouragement.
So I will close this ticket. For any issues, pls submit ticket then I will check for you

Best regards,
Yame

 9

By: yame
6 year ago Feb 14, 2019 at 14:53

Mega Menu is Loading Unnecessary Files on The Primary Menu.

By adeeshamx in WordPressBiolife, Feb 12, 2019 at 08:22

My coder explained that when he deactivated 2 those plugins, then he saw that the problem did not occur anymore.
It might be the incompatible issue between all your plugins. And those are your add-on plugins, so we cannot check all for you
The mega menu still work in demo without any ...

 9

By: yame
6 year ago Feb 15, 2019 at 03:48

Add On Checkbox problem

By bilalhizardere in WordPressTechOne, Feb 14, 2019 at 15:45

Hi mate,

That element is because you used another plugin and it was not styled yet, so of course it is not the problem about the theme.
However, we will provide you a css file so that you can remove this without affecting into the other features

.ywapo_options_container .ywapo_input.ywapo_input_checkbox.ywapo_price_fixed{ display: none; }
Pls add ...

 1

By: yame
6 year ago Feb 15, 2019 at 02:38

A Update for WPBakery Page Builder

By bilalhizardere in WordPressTechOne, Feb 13, 2019 at 13:50

I just only updated the plugin for you. You can follow these steps:
- Deactivate plugin
- Delete plugin
- It will notice you to install then re-install this plugin
you will get the latest version of it

Hope that you will spend a little time then rate for me. Thank you!

 3

By: yame
6 year ago Feb 15, 2019 at 01:51

Technical Issue

By boyzico in WordPressBiolife, Nov 26, 2018 at 20:59

Pls un-tick for this box: http://prntscr.com/mldpbe then the number will not appear.

 45

By: yame
6 year ago Feb 15, 2019 at 08:17

How do i activate WPBackery Page Builder for free

By noukumo in WordPressBoutique, Feb 14, 2019 at 20:13

DONE. Pls check your site again: http://prntscr.com/mle3pm

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139?s_rank=10. It's really very worth with me.
Thank you :)
Yame

 3

By: yame
6 year ago Feb 15, 2019 at 08:47

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