• Customer

    kute shop theme not working proper after transfer hosting

    Posted by: abdulbs1 Feb 5, 2019 at 15:05 (6 year ago)
    Dear Sir,

    i already give you my wordpress admin and passowrd and also Ftp details. below i am giving you secret detail again.

    i have hosting in bluehost. Really i am telling you demo import is not successful. i change the PHP version 5.6, 7, 7.1, and 7.2 also. kuteshop theme not properly working and demo import not good very bad.

    and in Kuteshop tab. in Tab style if we chage tab stryle it will not change.

    i am sorry to say my friend kuteshop support is very bad. it should be help through mailing. or if you have possible. it shout be help through live chat same like in bluehost.com.

    and you can some help video on youtube.com in kuteshop tab setting if we change style it will change the style but in my site kuteshop tab unable to change style. and in videos in youtube. and for example in kuteshop tab if use tap style No 1 . video shows in you tube top left banner, top right banner and left side bannge. but i go in my wordpress admin and into tab setting if we change tab style it will not change. and mannully we select the top left top right and left side picture.


    Please try to understand my english.

  • Customer

    Posted by: yame, Feb 7, 2019 at 12:22 (6 year ago)

    Hi mate,

    I see that you already imported your products. So pls help me to back up all your data, back up all images, posts, ... then install a fresh WordPess site, then I will help you to import demo data.
    In addition, pls provide the full FTP account. I don't know which username, server or pw is. Pls check again then provide it

    Regards,
    Yame
  • Customer

    Posted by: abdulbs1, Feb 7, 2019 at 16:13 (6 year ago)

    i have backed up of my old website in my laptop. i will refresh wordpress. and install the kuteshop theme and you can import demo content. go ahead.
    i will give you full detail about my cpanel. ftp and wordpress. all my admin from begining.
  • Manager

    Posted by: yame, Feb 10, 2019 at 09:11 (6 year ago)

    I already helped you to import demo 01 for your site. Now you can import again your products. Pls check your site again and let me know if you need any helps
  • Manager

    Posted by: yame, Apr 8, 2019 at 08:10 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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