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  • Customer

    Mega Menu is Loading Unnecessary Files on The Primary Menu.

    Posted by: adeeshamx Feb 12, 2019 at 08:22 (6 year ago)
    Hi..

    I'm going through with a problem in the primary menu. My Primary menu has 2 mega menus in Products and Contact Us. Both Mega menu is loading unwanted images in the mega menu. I looked in the mega menu editor. but there are no files in there. I don't have any idea how was the image is loading to the menu. And important things is, this is only happening when we are going to the blog page.

    please fix this
    blog-5c628240108f9.png
  • Customer

    Posted by: yame, Feb 12, 2019 at 08:53 (6 year ago)

    Hi mate,

    I see your issue and will send to my coder to check for you

    Pls patience! I will inform you when I get any his feedback

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: adeeshamx, Feb 12, 2019 at 09:20 (6 year ago)

    thanks.. could you please look in to the my other matter about website is slowing
  • Customer

    Posted by: adeeshamx, Feb 12, 2019 at 10:58 (6 year ago)

    what's going on?
  • Manager

    Posted by: yame, Feb 12, 2019 at 16:07 (6 year ago)

    I sent your issue to my coder already. He will check for you soon.
    Just because we have just started the work after Tet Holiday, so he has a lot of requirements. He will check one by one then I will inform you when he has any feedback
    Thanks for your patience!
  • Customer

    Posted by: adeeshamx, Feb 13, 2019 at 05:40 (6 year ago)

    I hope I will get an answer today regarding my issue. and you got the issue exactly happening in there, right?
  • Customer

    Posted by: adeeshamx, Feb 13, 2019 at 08:27 (6 year ago)

    The Same issue is happening with Recipe Page too. Just View one Of recipe in there and you will see div sections are loading in mega menu. please fix this menu problem
  • Manager

    Posted by: yame, Feb 13, 2019 at 09:27 (6 year ago)

    I got feedback from coder:

    Pls see these attachments: These plugins affect to your menu. Pls try to deactivate both of them then check again your site
    http://prntscr.com/mkgbgk
    http://prntscr.com/mkgblm

    Regards,
    Yame
  • Customer

    Posted by: adeeshamx, Feb 13, 2019 at 11:37 (6 year ago)

    nope. I've along worked with these 2 plugins in 2 weeks. nothing goes wrong. but recently I've installed a plugin which is called anyshare for facebook sharing option. after that, this has happened and I deactivated those plugin and deleted from the server too. these 2 plugins are major required plugins for my website. and these 2 plugins were working perfectly since a day one I installed them. Something has recently happened i don't know why it's loading to mega menu as div and p tags.

    and also in my localhost server website is working really perfect without having this mega menu issue. localhost has installed these Cooked and user submitted plugins too. and they are working really fine
  • Manager

    Posted by: yame, Feb 15, 2019 at 03:48 (6 year ago)

    My coder explained that when he deactivated 2 those plugins, then he saw that the problem did not occur anymore.
    It might be the incompatible issue between all your plugins. And those are your add-on plugins, so we cannot check all for you
    The mega menu still work in demo without any errors

    Pls check again for your site
    Regards,
    Yame

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