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Homepage slider doesn't work well

By valedima in PrestashopLogancee, Apr 5, 2018 at 14:51

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

6

By: yame
7 year ago May 3, 2018 at 03:08

Slide Product

By lkentaro in WordPressTuran, Apr 17, 2018 at 22:13

I've checked again as your guide.
It's because when loading detail page, if you choose thumbnail slide style for product thumbs, it needs some times to start counting the value of each thumbnail. So it is not the bug, mate.

3

By: yame
7 year ago Apr 19, 2018 at 09:16

Problems with Turan

By lavaporeria in WordPressTuran, Apr 18, 2018 at 22:34

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
7 year ago May 23, 2018 at 01:13

need help

By poker2007 in PrestashopSuperShop, Apr 19, 2018 at 10:26

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago May 3, 2018 at 03:11

Top Menu (displaynavtop) doesn't appear in Home fluid width

By valedima in PrestashopLogancee, Apr 13, 2018 at 09:04

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

6

By: yame
7 year ago May 3, 2018 at 03:08

Problem update vesion 3

By latecla in WordPressKuteShop, Apr 17, 2018 at 16:13

Ok, but you have to change your secret info soon. If you have other questions, please connect to me.
Thank you and have a nice weekend.

Regards

4

By: Kazim Vu
7 year ago Apr 21, 2018 at 03:23

Documentation

By cebrian in WordPressTechOne, Apr 22, 2018 at 14:26

Hi cebrian
I have shared via your email. Please check and let me know. If you have other questions, do not hesitate to contact with me.
Thank you and Have a great day!

1

By: Kazim Vu
7 year ago Apr 23, 2018 at 02:31

Theme doesn't work correctly!

By luk-dar in PrestashopSuperShop, Apr 12, 2018 at 17:01

Hello,

All your issues was solved via Skype. Do you in need any assistance from me?
If yes, pls let me know, I will help you. If not, I will close this ticket.

Regards,
Yame

8

By: yame
7 year ago May 14, 2018 at 09:00

Mega Menu Text Color

By bilal-kilinc in WordPressTechOne, Apr 17, 2018 at 20:11

In this case, you have custom by yourself or connect to customize services, where they will help. I have check and found that you have customized it, so i can not edit them. Please replace by yourself or connect to customize service.
Regards

12

By: Kazim Vu
7 year ago Apr 24, 2018 at 03:56

sorting product categories

By dhuxul14 in WordPressKuteShop, Apr 1, 2018 at 16:42

Hi
You can download the latest theme version, it's version 3.1.1 at the : http://themeforest.net/downloads and re-update theme. Please do it and let me know your results.
Regards

10

By: Kazim Vu
7 year ago Apr 24, 2018 at 03:52

Blog Problem

By Underc0de in WordPressTechOne, Apr 18, 2018 at 15:26

The cause maybe by something's wrong when theme's uploaded via FTP. Please choose transfer type = binary as the attachment screenshot and the re-upload theme. Please do it and let me know your results.
http://support.kutethemes.net/public/uploads/attachment/FTP-5add4461b7343.png

10

By: Kazim Vu
7 year ago Apr 24, 2018 at 02:35

Switcher Placement

By bilal-kilinc in WordPressTechOne, Apr 23, 2018 at 12:02

How's your site? If you have any problems, please connect to me.
Thank you and have a nice day!

3

By: Kazim Vu
7 year ago Apr 25, 2018 at 03:29

Top Right User Menu Customization

By tanhung2211 in WordPressKuteShop, Apr 24, 2018 at 03:13

It's default of the Woo commerce. If you want to change something then you have to custom by yourself or connect to customized services, where they can help. I am really sorry because i do not support for custom work. If you have other questions, please connect to me.
Regards

7

By: Kazim Vu
7 year ago Apr 25, 2018 at 02:27

My shop picture is not clear enough

By wangquanpeng123 in ShopifyMaxstore, Apr 24, 2018 at 09:21

You are welcome.

Regards, Andy

3

By: andydao
7 year ago Apr 25, 2018 at 02:36

replace the original word

By frenen2000 in WordPressTechOne, Apr 25, 2018 at 02:21

Hi frenen2000
In your cases, you can translate by the Loco Translate plugin, it's compare with the TechOne theme. You can recommend these links: https://wordpress.org/plugins/loco-translate/ and https://localise.biz/wordpress/plugin/beginners
Please translate them and do not forget to inform your results.
Regards

1

By: Kazim Vu
7 year ago Apr 25, 2018 at 02:37

Can't save options after Import

By AxtromRO in WordPressKuteShop, Apr 25, 2018 at 09:04

Good morning
Could you please provide your wp-admin login + FTP accounts details via secret information area? I would like to check directly on your site and guide you how to solve these issues.
Regards

1

By: Kazim Vu
7 year ago Apr 26, 2018 at 00:26

Customization

By cebrian in WordPressTechOne, Apr 24, 2018 at 02:06

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

5

By: Kazim Vu
7 year ago Apr 26, 2018 at 00:28

after update, the image in home category product section tab is missing

By arisjokos in WordPressKuteShop, Apr 25, 2018 at 03:34

The js file's missed. If you have other problems, please connect to me.
Thank you and have a nice day!

5

By: Kazim Vu
7 year ago Apr 26, 2018 at 06:53

Code error

By wangquanpeng123 in ShopifyMaxstore, Apr 26, 2018 at 07:26

Hi,
Your issue have been resolved.
Please check it again.

Thank for your feedback.

Regards, Andy

1

By: andydao
7 year ago Apr 26, 2018 at 10:51

hello some categories do not work

By frtyaman in WordPressKuteShop, Apr 26, 2018 at 10:07

To update Kute theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on KuteShop and then click Delete( look down in the right). ...

2

By: Kazim Vu
7 year ago Apr 27, 2018 at 02:04

Prices for Product Variants not Updating Properly on Product Page

By justdukeit23 in ShopifyTechone, Apr 26, 2018 at 16:40

Hi,
I have checked and resolved your issue.
Please check it again.
Thank for your feedback

Regards, Andy

1

By: andydao
7 year ago Apr 27, 2018 at 16:34

How to put a cross out on the products when size isn't available

By miscar07 in WordPressBoutique, Apr 27, 2018 at 06:32

Hi miscar07
It's variable products. You can recommend this link: https://docs.woocommerce.com/document/variable-product/ . I hope that it useful for you. If you have other questions, please connect to me.
Regards

1

By: Kazim Vu
7 year ago Apr 27, 2018 at 17:21

Problem With Search Bar

By Juannnn in WordPressKuteShop, Apr 23, 2018 at 11:59

Your theme version,it 's 3.0.6 now. Please update to version 3.1.1 and let me know your results.
Regards

3

By: Kazim Vu
7 year ago Apr 28, 2018 at 09:18

slider issue with x-shop shopify template

By elranas in ShopifyX.Shop, Apr 28, 2018 at 16:06

Hi,
you can install slider app at here: https://partner.teathemes.net/signup
Now this theme have been removed.
Please contact to me if you have other issue.

Regards, Andy

1

By: andydao
7 year ago May 2, 2018 at 02:28

Make product images larger and take of the phone number at the top of the header.

By miscar07 in WordPressBoutique, Apr 29, 2018 at 12:14

Hi miscar07
Could you please provide your wp-admin login + FTP accounts detail via secret information area? I would like to check your site and show you how to do it.
Regards

1

By: Kazim Vu
7 year ago Apr 29, 2018 at 17:17

Can't translate some strings

By lavaporeria in WordPressTuran, Apr 29, 2018 at 22:39

Hello,

1. As my coder's explanation, he saw that you just did the incorrect configure with Loco, not regarding to the theme
Please tick on the third box as in the attachment to the target is translate the theme

Regards,
Yame

2

By: yame
7 year ago May 3, 2018 at 03:01

Pictures dont show on mpbile version when changing product category

By dudi2606 in WordPressKuteShop, Apr 9, 2018 at 18:55

Hi dudi2606
There're many virus on your host and my coders can not access and fix. They coders said that you should be cleaned before. If it's possible, please replace by the kuteshop 3.x.x, it's lighter and faster.
Regards

18

By: Kazim Vu
7 year ago May 8, 2018 at 00:33

Unable to import demo content

By AbdulHadiSiraj in WordPressTechOne, Apr 27, 2018 at 13:09

Hi AbdulHadiSiraj,
Could you please provide your wp-admin +ftp accounts again? Currently, they do not work.
Waiting your reply...

6

By: Kazim Vu
7 year ago May 1, 2018 at 17:50

Speed

By mahedi083 in WordPressKuteShop, May 1, 2018 at 13:26

Hi
In your case, please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Also, ...

1

By: Kazim Vu
7 year ago May 1, 2018 at 18:15

I want to modify my sidebar navigation

By wangquanpeng123 in ShopifyMaxstore, Apr 30, 2018 at 08:11

Hi,
I have created secondary navigation on siderbar.
Please check it again.
If you are pleasure with my working, please rate 5 star for my theme.
https://themeforest.net/item/maxstore-multipurpose-shopify-theme/21620387?s_rank=14
Thank you so much!

Regards, Andy

3

By: andydao
7 year ago May 2, 2018 at 02:17

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