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Facing some issues

By mhammadrana in WordPressKuteShop, Mar 17, 2017 at 11:53

Hi mhammadrana
Thank for using my theme. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

Regards,

 29

By: Kazim Vu
8 year ago Apr 14, 2017 at 08:01

WooCommecer Template is out of date

By hoangdat410 in WordPressBoutique, Apr 13, 2017 at 18:41

Hi hoangdat410
You need to do it manually . You can refer this documentation. It 's the same
http://test.kutethemes.net/koolshop_doc/#mazanoupdate
Please do it and let me know your results.
Regards,

 3

By: Kazim Vu
8 year ago Apr 15, 2017 at 07:22

Side bar 'SHOP CATEGORIES' are not showing on every page

By asb123 in WordPressBoutique, Apr 3, 2017 at 09:36

Hi asb123
I just checked again and found it worked( see the attachment file)
Regards,

 15

By: Kazim Vu
8 year ago Apr 17, 2017 at 08:52

Title's still showing on pages

By monicasutrisna in WordPressBoutique, Apr 14, 2017 at 16:53

1

By: monicasutrisna
8 year ago Apr 14, 2017 at 16:53

Allert

By flash_web in WordPressKuteShop, Apr 6, 2017 at 10:49

HAS IT BEEN UPDATED? Please let me know asap! I had already updated WOO because there was no warning and I could not find any issues when I searched. Now the site is messed up. PLEASE RESPOND.

 5

By: ConnorLevesque
8 year ago Apr 14, 2017 at 17:17

URGENT Had buying accident

By hungit in WordPressKuteShop, Apr 15, 2017 at 16:29

Hi hungit
Please contact to the kutethemes@gmail.com or via skype: kutethemes. My Admin will reply you.
Regards,

 1

By: Kazim Vu
8 year ago Apr 16, 2017 at 15:24

Slider not working and page loading speed is not good

By mirzaburhan in WordPressKuteShop, Apr 15, 2017 at 16:59

Hi mirzaburhan
- About slider issues: The cause by these Speed Booster Pack and Autoptimize plugins, they are in conflict with the theme. Your issues will be solved when deactivate these plugins.
- About speed of theme: My developers trying to fix and update as soon as possible.
Regards,

 1

By: Kazim Vu
8 year ago Apr 17, 2017 at 08:11

My website is very slow from FFTB

By arthur16888 in WordPressKuteShop, Apr 12, 2017 at 05:53

Hi arthur16888 and mirzaburhan
My developers are checking and redesigning the theme. I hope the speed will be improved. Be patient and wait the updated theme. Maybe, I will release it next month.
Regards,

 4

By: Kazim Vu
8 year ago Apr 17, 2017 at 03:38

Shopping cart icon doesn't show

By nycken in HTML TemplatesLuckyShop, Apr 16, 2017 at 07:05

Hi mate.

Thank you for contacting to support service.
Could you pls provide us your website back end? We would like to view your site then check the problem. You domain cannot be redirected to.

Regards,
Yame

 1

By: yame
8 year ago Apr 17, 2017 at 02:28

Video not working on home page

By monicasutrisna in WordPressBoutique, Apr 14, 2017 at 16:20

Hi, thank you so much!

Is it possible can I change the style of the lightbox video? I want to remove the white border frame around the video.

Many thanks

 3

By: monicasutrisna
8 year ago Apr 17, 2017 at 14:42

Logo and footer on mobile site

By smarg in PrestashopBoutique, Apr 15, 2017 at 10:10

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 7

By: yame
8 year ago Apr 26, 2017 at 02:57

PHP code

By polminton in PrestashopBoutique, Apr 18, 2017 at 12:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
8 year ago Apr 26, 2017 at 03:00

OVIC page banner

By Michal833 in PrestashopLogancee, Apr 14, 2017 at 11:17

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 5

By: yame
8 year ago Apr 26, 2017 at 02:57

Lightbox

By maxces in PrestashopBoutique, Apr 18, 2017 at 14:39

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
8 year ago Apr 26, 2017 at 03:00

Several questions

By wbitsolutions in WordPressKuteShop, Apr 8, 2017 at 14:12

Hi wbitsolutions
My coders checking and fix as soon as possible.
Thanks for your patience!
Regards,

 20

By: Kazim Vu
8 year ago Apr 20, 2017 at 09:49

WordPress Boutique Theme - Social Media Text

By michelledriman in WordPressBoutique, Apr 19, 2017 at 11:10

1

By: michelledriman
8 year ago Apr 19, 2017 at 11:10

Connection lost. Can not save until connection reconnects. The system backs up the content in the browser, for any case.

By wbitsolutions in WordPressKuteShop, Apr 19, 2017 at 19:57

1

By: wbitsolutions
8 year ago Apr 19, 2017 at 19:57

From where i can change default About us and contact link target?

By bhuwanji in PrestashopSuperShop, Apr 1, 2017 at 11:54

You're welcome :) It doesn't happen if I can help you to solve the issues.
You can check your site again. If you have any requirement, don't hesitate to contact to support service again.
If this issues was done, can I close this ticket??
Thanks!
Yame

 5

By: yame
8 year ago Apr 20, 2017 at 03:58

Ovic - Register Newsletter module

By valocirque in PrestashopLogancee, Apr 20, 2017 at 10:42

Do you need any assistance from support service?
If not, I will close this ticket. For any requirement, pls contact again to us.

Best regards,
Yame

 2

By: yame
8 year ago Apr 27, 2017 at 08:39

SHOPPING CART ICON

By Des9er in WordPressBoutique, Apr 20, 2017 at 13:55

1

By: Des9er
8 year ago Apr 20, 2017 at 13:55

Shorten the URL

By flash_web in WordPressKuteShop, Apr 20, 2017 at 18:14

1

By: flash_web
8 year ago Apr 20, 2017 at 18:14

Problems with theme

By transcendweb in WordPressKuteShop, Apr 13, 2017 at 04:46

I also need to update visual composer. How can I do that?

 4

By: transcendweb
8 year ago Apr 22, 2017 at 18:33

RTL Styling on mobile device

By wbitsolutions in WordPressKuteShop, Apr 23, 2017 at 19:02

1

By: wbitsolutions
8 year ago Apr 23, 2017 at 19:02

Footer disappearing

By monicasutrisna in WordPressBoutique, Apr 17, 2017 at 14:47

Hi there,

I am not sure what you mean by print page? I cannot find it?

Sometimes my footer content is still disappearing.

Thanks

 3

By: monicasutrisna
8 year ago Apr 24, 2017 at 06:33

how to manage megahtml_item

By wadenvato in PrestashopLogancee, Mar 28, 2017 at 09:50

So if you don't have any requirements, I will close this ticket.
Please submit a new one whenever you have the issues.

Best regards,
Yame

 4

By: yame
8 year ago Apr 25, 2017 at 02:20

Smartblog share button don't work

By Uncanny in PrestashopLogancee, Apr 24, 2017 at 20:24

Hello Uncanny,

Could you please provide us your website back end account. We need to check the problem in your site then give you the answer.
It is better if you can attach the screenshot to describe your issue.

Regards,
Yame

 2

By: yame
8 year ago Apr 25, 2017 at 00:56

Testimonials module for boutique theme on prestashop is not working

By raichunator in PrestashopBoutique, Apr 25, 2017 at 14:14

Hello,

Could you please provide us your website back end account? We need to check the problem in your site then give you the answer for this.
Because it does not occur on demo site. It would be better if you can attach the screenshot for this.

Thank you
Yame

 1

By: yame
8 year ago Apr 26, 2017 at 02:08

Error on php 7.1

By davideschiavo in PrestashopSuperShop, Feb 15, 2017 at 09:39

Dear mate.

Our hosting does not have php 7.1.
We downloaded your code then installed your site in our hosting and we don't meet the same problem as yours.
It may be your customized then it led to the error. It's not from our theme.

Regards

 37

By: yame
8 year ago May 3, 2017 at 01:41

Rollover Image in Category Menu

By michelledriman in WordPressBoutique, Apr 26, 2017 at 05:30

Ok thanks

 3

By: michelledriman
8 year ago Apr 26, 2017 at 08:32

Cannot download new theme package.

By seyia35 in WordPressKuteShop, Apr 26, 2017 at 06:12

Oops! File Expired or Deleted..

This file has been deleted for one of these reasons:
It has passing 2 Days of storage
It has been reported or deleted by a user
It has been deleted by staff for violation of terms

 3

By: seyia35
8 year ago Apr 26, 2017 at 11:08

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