Kutethemes

Customer

Facing some issues

Posted by: mhammadrana Mar 17, 2017 at 11:53 (8 year ago)

Dear sir, i am facing these issues please help.
1. Phone and email button is not showing on top
2. catagory near search bar is not showing.
3. Visual composer is not working in mega menu.

Customer

Posted by: Kazim Vu, Mar 18, 2017 at 07:15 (8 year ago)

Hi mhammadrana
I got your issues however i could access your back-end to check it. ( see the attachement screenshot) Please check again and let me know.
Looking forward your reply!

Regards,

admin-login-58ccde79b9463.jpg
Customer

Posted by: mhammadrana, Mar 18, 2017 at 10:45 (8 year ago)

Please chek again
Customer

Posted by: mhammadrana, Mar 18, 2017 at 23:06 (8 year ago)

Daer sir, i am still waiting for your kind support please resolve my issue.
Customer

Posted by: Kazim Vu, Mar 19, 2017 at 02:22 (8 year ago)

Hi mhammadrana
1. Phone and email button is not showing on top: You need to enter the dashboard choose Appearance>>Menus>>Topbar left menu ad do as the attachment screenshot

phone-icon-58cdeb4b30ff3.png
Customer

Posted by: Kazim Vu, Mar 19, 2017 at 02:24 (8 year ago)

3. Visual composer is not working in mega menu.: The cause by you have not enable Visual Composer for the mega menu: Please return the dashboard choose Visual Composer>>Role manager and do as the attachment screenshot.

vc-58cdebd10d344.png
Customer

Posted by: Kazim Vu, Mar 19, 2017 at 02:26 (8 year ago)

2. catagory near search bar is not showing. : I checked on your site and got the same problems. Could your please send me your FTP accounts via secret information? My coders would like to check direct on your site and help you fix it.
I am sorry for delay, because i do not work at the weekend. Hope you understaand.

Regards,
Customer

Posted by: Kazim Vu, Mar 19, 2017 at 02:33 (8 year ago)

2. catagory near search bar is not showing. : I just checked again and it still works. Please choose your category and click on search button( red) you can see.
If you have other questions, do not hesitate to contact with me. I will help you.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Customer

Posted by: mhammadrana, Mar 19, 2017 at 11:59 (8 year ago)

Thank you so much, your support is late but good.
Customer

Posted by: Kazim Vu, Mar 20, 2017 at 03:23 (8 year ago)

Hi mhammadrana
Thanks for using our theme. If you have other questions, do not hesitate to contact with me. I will help you.
and do not forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars. It's really worth with me.
Thank you and Have a great day!
Customer

Posted by: mhammadrana, Mar 20, 2017 at 19:27 (8 year ago)

Sure, i have changed it to 5-star rating.
Customer

Posted by: mhammadrana, Mar 20, 2017 at 19:31 (8 year ago)

Sir, how can i change company tab from woocommerce check out page.
Customer

Posted by: Kazim Vu, Mar 21, 2017 at 02:48 (8 year ago)

Hi mhammadrana
I am not clear your intentions. Could you take a screenshot to describe it?
Do you want to change as the attachment screenshot? Please let me know.

Looking forward your reply!

Kazim Vu

checkout-58d0947ce3c0a.png
Customer

Posted by: mhammadrana, Mar 21, 2017 at 16:17 (8 year ago)

Yes exactly.
Customer

Posted by: Kazim Vu, Mar 22, 2017 at 05:18 (8 year ago)

Hi mhammadrana
What do you want to change to? Please connect via Skype: itsonla to get direct support.

Looking forward your reply!
Customer

Posted by: mhammadrana, Mar 22, 2017 at 21:36 (8 year ago)

Sir, when i visit chekout page it shows different tabs where one tab is asking about company name, my question is can i remove that tab because i am making site for people, not for companies. please chek attached screen shot.
Customer

Posted by: Kazim Vu, Mar 23, 2017 at 09:50 (8 year ago)

Hi mhammadrana
Now i am clearly. However that field do not requirement, it can be empty. If your clients whose are companies then how can you do? It relates to woocommerce codes. Please provide me your FTP accounts details, i would like to check direct on your site and show you hơ to remove it.
Thanks you!
Customer

Posted by: mhammadrana, Mar 24, 2017 at 10:38 (8 year ago)

Sir please check details of my FTP account.
Customer

Posted by: Kazim Vu, Mar 25, 2017 at 01:22 (8 year ago)

Hi mhammadrana
You have insert in functions.php( wp-content>>themes>>kutetheme>>functions.php)
//Remove Billing Details Fields from WooCommerce Checkout Page
add_filter( ‘woocommerce_checkout_fields’ , ‘custom_override_checkout_fields’ );
function custom_override_checkout_fields( $fields ) {
unset($fields[‘billing’][‘billing_company’]);
return $fields;
}
Please do it and let me know your results.
Thanks you and have a nice weekend!
Customer

Posted by: mhammadrana, Mar 25, 2017 at 23:40 (8 year ago)

Sir, its not working.
Customer

Posted by: mhammadrana, Mar 26, 2017 at 15:30 (8 year ago)

Now its done. Thanks
Customer

Posted by: Kazim Vu, Mar 27, 2017 at 01:04 (8 year ago)

Hi mhammadrana
Thank for using my theme. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

Regards,
Customer

Posted by: mhammadrana, Apr 2, 2017 at 23:07 (8 year ago)

Sir, i want to remove [product and product-catagory] form url, how can i remove that please help.

prodd-58e18414a76ca.PNG
Customer

Posted by: Kazim Vu, Apr 3, 2017 at 03:27 (8 year ago)

Hi mhammadrana
To change it, from the dashboard choose Settings>>Permalink Settings and choose as the attachment screenshot. Please do it and let me know your results. ( Currently i could not enter your backend to direct check. Did you change it?) Please do as the attachment screenshot. If it does not work then let me know later.

Regards,

page-setting-58e1c12b74364.png
Customer

Posted by: mhammadrana, Apr 3, 2017 at 11:16 (8 year ago)

Yes sir i do it but not changed.
Customer

Posted by: Kazim Vu, Apr 4, 2017 at 03:44 (8 year ago)

Hi mhammadrana
Please refer this documentation: https://docs.woocommerce.com/document/permalinks/
Hope it useful for you!
Regards,
Customer

Posted by: mhammadrana, Apr 11, 2017 at 23:10 (8 year ago)

Sir how can i add this special offer banner. picture is attached please check sir.

specjj-58ed6257798f6.PNG
Customer

Posted by: Kazim Vu, Apr 12, 2017 at 06:18 (8 year ago)

Hi mhammadrana
We got your intention however you can see on our demo 'http://kutethemes.net/wordpress/kuteshop/option1/' we do not use this banner and we will remove it in the landing page on themeforest soon, so if you want to do that you need to custom your site and we are very sorry we can not give you any suggestion in this case because we do not support for the customize work, really hope you understand for us.
Thank you very much!
Customer

Posted by: mhammadrana, Apr 13, 2017 at 22:22 (8 year ago)

ok sir, got it.
Customer

Posted by: Kazim Vu, Apr 14, 2017 at 08:01 (8 year ago)

Hi mhammadrana
Thank for using my theme. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

Regards,

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