HomeSupport systemWordPressBoutique Side bar 'SHOP CATEGORIES' are not showing ...
  • Customer

    Side bar 'SHOP CATEGORIES' are not showing on every page

    Posted by: asb123 Apr 3, 2017 at 09:36 (8 year ago)
    Hello again,
    I have created a side bar menu for my shop categories using the widget but it is not showing on all pages. I have attached a snap shot for you to see a page where it is showing for you to see.

    Many thanks

    Annette
    Example-of-'Shop-Category'-in-the-side-bar-58e2179989d80.PNG
  • Customer

    Posted by: asb123, Apr 4, 2017 at 06:21 (8 year ago)

    Hello Ayaan Ag, the 'Product Categories' in the side bar for all my categories are not showing. Only in the women's clothing. I have attached a snap shot for you to understand what I mean.

    Many thanks

    Annette
    SHOP-CATEGORIES-58e33b85439f6.PNG
  • Customer

    Posted by: Kazim Vu, Apr 5, 2017 at 07:20 (8 year ago)

    Please enter the dashboard choose Boutique>>Theme Options>>Woocommerce>>Shop page and product page tab and do as the attachment screenshot.
    With other pages, return the dashboard choose Pages>>your page and choose left or right sidebar as the link image
    http://www.awesomescreenshot.com/image/2366881/99644527290e048a5525fce5437b2637
    Please do it and let me know your results.

    Regards,
    sidebar-58e49ada41b63.png
  • Customer

    Posted by: asb123, Apr 5, 2017 at 12:44 (8 year ago)

    Hello Kazim Vu, I have already made sure that the right side bar has been selected in Boutique >>Theme Options>>Woocommerce>>Shop page and the Product page. Also you also advised me to choose the right side bar for the other pages too but I am not using pages I am using categories. Quite a few months ago when I first began you had advised me to use categories instead of pages when I created my shop menu. This was because my products were showing up in the wrong categories. I would like you to help me display the 'SHOP CATEGORIES' so that it shows up in the right side bar in all categories.

    Many thanks

    Annette
  • Customer

    Posted by: Kazim Vu, Apr 7, 2017 at 02:34 (8 year ago)

    Hi asb123
    I checked on your site and found the SHOP CATEGORIES in the right sidebar. Did you fix it? If you have other questions, do not hesitate to contact with me. I will help you.
    Also, you can connect via skype: itsonla to get direct support.
    Thanks you
  • Customer

    Posted by: asb123, Apr 7, 2017 at 07:55 (8 year ago)

    Hello Kazim Vu, I do not think you read or understood my previous message. The 'PRODUCT CATEGORIES' in the right side bar are only showing up in 'Gifts for Her' and 'Womens Clothing' and NOT in any of the other categories.

    Regards

    Annette
  • Customer

    Posted by: Kazim Vu, Apr 7, 2017 at 08:50 (8 year ago)

    Hi asb123
    Yes, I does not show in the single product pages. Could you please send me your FTP accounts via secret information? My coder will check and fix as soon as possible.
    Waiting your reply!
    Regards,
  • Customer

    Posted by: asb123, Apr 7, 2017 at 09:04 (8 year ago)

    Hi Kazim Vu, thank you for your reply. I have given the requested details below as requested.

    Kind Regards


    Annette
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 04:18 (8 year ago)

    Hi asb123
    About sidebar replied in the last ticket. Please check and let me know.
    If you have not any questions, i will close this ticket.
    Thanks you!
  • Customer

    Posted by: asb123, Apr 10, 2017 at 06:57 (8 year ago)

    Hi Kazim Vu, thank you it is sorted now. Much appreciated!

    Kind Regards

    Annette
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 18:11 (8 year ago)

    Hi asb123
    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Posted by: asb123, Apr 12, 2017 at 10:44 (8 year ago)

    Hi Kazim Vu, although categories are now showing up in the widget sidebar the problem is now that all categories are showing and I only want to show the children of the current category. I have ticked the box for ' Only show children of the current category' in the widget area but it still shows all categories on my site. Please advise.

    Many thanks

    Annette
  • Customer

    Posted by: Kazim Vu, Apr 13, 2017 at 08:41 (8 year ago)

    Hi asb123
    My coders will check and fix soon.
    Thanks for your patience,
    Regards,
  • Customer

    Posted by: asb123, Apr 14, 2017 at 16:14 (8 year ago)

    Hi Kazim Vu, thank you for your help and I look forward to hearing from you.

    Regards

    Annette
  • Customer

    Posted by: Kazim Vu, Apr 17, 2017 at 08:52 (8 year ago)

    Hi asb123
    I just checked again and found it worked( see the attachment file)
    Regards,
    sub-categories-58f4825f94e57.doc

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