HomeSupport systemWordPressKuteShopSeveral questions
  • Customer

    Several questions

    Posted by: wbitsolutions Apr 8, 2017 at 14:12 (8 year ago)
    Hello
    i have several questions in the theme. this issue is on 2 websites that i create to costumers with kutethemes
    i will include 1 screenshots: example 1 and example 2
    The example development website is http://dev.ashur.co.il

    Example1.jpeg
    1.Are it possible to make language flags in horizontal instead vertical?
    2. How can i disable this row with filter and title on store page?
    3. This is seems a bug the product is not in the same line
    4. How can i make the images in same height the images now have his own height and it must to be a same height on shop page. i mean only for images on store page. i need to keep it without croping and also if it possible to center all images
    5. Are it possible to add in this section a line with address and phone/email/socials?

    Example2.jpeg
    1. how can i disable the counter of shopping cart or up it. now it flowing on the text (i will translate it to rtl hebrew)
    2. how can i disable the search line or add search icon neer to shoping icon?
    3. it seems a bug. in RTL Version no all separators is apear.
    4. in home page the top line is missing? how can i fix it?
    5. are it possible to show 6 products in all line. now is have a big space there so it looks ugly. if it will be 6 items and all line it will be better i guest.

    thanks

  • Customer

    Posted by: wbitsolutions, Apr 10, 2017 at 01:37 (8 year ago)

    Sorry forgot screenshots
    example1-58eae1e0593b6.jpg
    example2-58eae1e059aff.jpg
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:24 (8 year ago)

    Hi wbitsolutions
    I could not enter your admin login( see the attachment screenshot) Did you change it? Please let me know.
    Please connect via skype: itsonla. i am there.
    Regards,
    adminlogin-58eaece8a8b14.jpg
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:39 (8 year ago)

    Example 1:
    1. Your issue will be solved if you buy and install the wpml plugin, it easy to build multilingual sites.
    2. Go to the Dashboard>>Kuteshop>>theme option>> Custom JS/CSS and enter these codes:
    .page-title .woocommerce-result-count, .woocommerce .page-title .woocommerce-ordering, .woocommerce .page-title .woocommerce-ordering .orderby, .view-product-list .display-product-option ul {
    display: none;
    }
    3. This is not a bug, probably due to the uneven size of your images.( I could not direct check on your site because your Admin login have changed)
    4. Your product images should be 800x800 or higher. You can set the size of product images from Woocommerce>>Settings>>Products tab>>Display tab.
    5. By the default, you can add them into the top bar left menu( you can see from Appearance>>Menus>>Top bar left menu
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:52 (8 year ago)

    Example 2:
    1. To disable the counter, you need to enter the dashboard choose KuteShop>>Theme Options>>Custom JS/CSS and enter these codes:
    span.notify {
    display: none;
    }
    2. To disable the Search box, please enter these codes:
    .main-header .header-search-box .form-inline {
    display: none;
    }
    3. about the separators issue: My developers will check and fix it. Please provide me your Admin login + FTP accounts via secret information.
    4.+ 5 issues: I need your Admin login + FTP accounts, i will reply later.

    Regards,
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:55 (8 year ago)

    NOTE: PLEASE DO NOT post much tickets, it's made hard for me to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it there, i will answer you as soon as possible.
    Many thanks,
  • Customer

    Posted by: wbitsolutions, Apr 10, 2017 at 04:24 (8 year ago)

    Thanks i make ftp and wp user like you ask ftp please connect in unsecured mode is better
    Actualy i just need to make the window images in same size and all images centerized by width and height the problem is that a costumer send me images with multiple sizes and this is a problem i know.
    I also set all images on 800 * 800 and run regenerate plugin but you can free to setup it like in your demo or the best way you think
    I have wpml plugin so i just need that languages will be horisontaly and not dropdown it must me exist all the rime and not if it will be clickble.

    Thanks, thanks thanks
    By the way i want to purchase ihosting theme but rtl there is not ready. i will folow your update in themeforest
  • Customer

    Posted by: Kazim Vu, Apr 11, 2017 at 01:10 (8 year ago)

    I could not enter your backend( see the attachment screenshot, when i entered the url: http://ashur.co.il/wp-admin it links to the http://www.ashur.co.il/my-account/) Please check again and let me know.
    Regards,
    login-58ec2d0983fba.jpg
  • Customer

    Posted by: wbitsolutions, Apr 11, 2017 at 15:52 (8 year ago)

    please conect with ashur.co.il/wp-login.php
  • Customer

    Posted by: Kazim Vu, Apr 12, 2017 at 04:16 (8 year ago)

    Hi wbitsolutions
    I got your info
    4. The top line is not missing. It's the default of tab 6. You can choose with other Tabs type from the Categories Tab Setting.
    5. The Categories Tab Setting, the column mumbers (max) are 4 columns only. (see the attachment screen shot)
    If you have other questions, do not hesitate to contact with me. I will help you.

    Regards,
    tab-setting-58edaa1c39138.jpg
  • Customer

    Posted by: wbitsolutions, Apr 12, 2017 at 18:46 (8 year ago)

    Thanks. I will do it.
    Another problem I find. In old version of woocommerce some products are not exist on from store but if I upgrade to latest it exist (now it old version).
    Also in old version of woocommerce I can't click on update button on products in whole site all working fine.
    In new woocommerce update is a problem or a bug that when I tried to add variations and attributes to a product it tried to find them forever and loop and stuck. In old woocommerce all fine.
  • Customer

    Posted by: Kazim Vu, Apr 13, 2017 at 06:25 (8 year ago)

    Hi wbitsolutions
    We sincerely apologize for the inconvenience. Our developers trying to fix and update theme as soon as possible. ( Maybe coming Monday, please check in themeforest.net/download daily)
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 13, 2017 at 11:42 (8 year ago)

    Ok are it possible for now to check the issue for current version, why not all products exist on front store and why I can't click on update button? I will glad to solve it untill Monday, my deadline for release this website is next Thursday or costumer cancel the deal so is very urgent to me.
    Thanks
  • Customer

    Posted by: Kazim Vu, Apr 14, 2017 at 07:45 (8 year ago)

    I know, my developers trying to fix and update as soon as possible. You know, the woocommerce just updated to the new version. My developers have to check and again.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 15, 2017 at 14:03 (8 year ago)

    Hi. i know that new version is not released but i make several tests with new woocommerce 3.0.3 and have also several questions because my delivery day is close to end. also maybe you will se a bug and include a fix on release update of the theme so i will happy to help

    1. i see that is a problem with products with variations. i have test product: http://dev.ashur.co.il/product/%D7%91%D7%A8%D7%9C%D7%99%D7%9F/
    i configure 2 attributes and 2 variations i need tho choose 1 option and it must be a main image and if i choose another it must replace the image but in fact it not happened. you can test it. also it not working on quick view.

    2, in product page i want to disable: authomatic relative products (full window) i will configure the reletive product manualy (tested by me and it works)

    3. i want to disable Addition information tab how can i do it? can i add another tabs (maybe plugin)
    4, small issue - i can't connect to admin area with http://dev.ashur.co.il/wp-admin but i can login from http://dev.ashur.co.il/wp-login.php

    * this is dev website until woocommerce issue will be resolved

    I include wordpress Access
  • Customer

    Posted by: Kazim Vu, Apr 17, 2017 at 03:22 (8 year ago)

    Hi wbitsolutions
    1+2: maybe there are any bugs in the latest Woocommerce ver 3.x. My developers trying to fix and update my theme as soon as possible.
    3: I checked and found the Addition information tab removed. Did you do it?
    4: You can see, the cause by you have not the wp-admin.php file ( see the attachment screenshot)
    Thanks you
    adminlogin11-58f434dd56e5c.png
  • Customer

    Posted by: wbitsolutions, Apr 17, 2017 at 05:39 (8 year ago)

    3. Adittion information is exist and I decide to keep it. Maybe possible to add another tab that I will configure manually like delivery table tab

    Also are you know how can I add visual composer on short description editor?
    By the way I also want to make images on variation drop down. The website will be sell furniture and I want that a costumer will choose seat design and wood color type. Now it simple text but I want to show to costumers an style design (in image). Can you advice me some?

    Also for 1,2 are you planned to release the update today? I am waiting it urgently because in next few days I need to release this website to the costumer and I short of time each day.
    Thanks for fast and gentle support and service
  • Customer

    Posted by: Kazim Vu, Apr 18, 2017 at 01:45 (8 year ago)

    Hi wbitsolutions
    -1+2: My developers trying, i am not sure today. Please check daily at the http://themeforest.net/download
    - About how can I add visual composer on short description editor issue: It's impossible. The Visual Composer plugin does not support for that
    - About make images on variations: You need to custom by yourself or install some plugins, which support for that. You can refer this plugin:
    https://woocommerce.com/products/variation-swatches-and-photos/
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 18, 2017 at 05:16 (8 year ago)

    Thanks, i find some exellent plugin in themeforest for image variation it need some costumization but it not a problem.
    the huge problem now is image change after choose some variations, additional information wpml and russian variation but i guest it woocommerce issues and fixed after theme update. i am waiting the update
    thanks
  • Customer

    Posted by: wbitsolutions, Apr 18, 2017 at 21:20 (8 year ago)

    Hi
    One more thing
    On main page in mobile all images are smashed. Also in store categories product images in front store are cured (in tables some images are cured in width) are it possible to make some margin in all images like 5px or find why it cutted. On settings I disable cut option and all settings like your default on documentation. All images are 1000px w and h.
    The dev website is
    http://dev.ashur.co.il
    Thanks
  • Customer

    Posted by: Kazim Vu, Apr 20, 2017 at 09:49 (8 year ago)

    Hi wbitsolutions
    My coders checking and fix as soon as possible.
    Thanks for your patience!
    Regards,

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