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product list style

By hurrier in PrestashopBoutique, Dec 20, 2016 at 14:45

Ok mate. So I will close this ticket.
Regards,
Yame

2

By: yame
8 year ago Dec 21, 2016 at 02:00

I would like to remove the cart, search, and settings icons from the menu / header

By ingonit in WordPressBoutique, Dec 20, 2016 at 21:25

1

By: ingonit
8 year ago Dec 20, 2016 at 21:25

The parent theme doesn't work.

By mwana1 in WordPressKuteShop, Dec 20, 2016 at 22:42

1

By: mwana1
8 year ago Dec 20, 2016 at 22:42

Payment Processing

By theminja in WordPressBoutique, Dec 21, 2016 at 01:46

1

By: theminja
8 year ago Dec 21, 2016 at 01:46

contact form map problem

By hurrier in PrestashopBoutique, Dec 20, 2016 at 12:54

You can go to Mega HTML Module > Choose Contact info and edit the text in Description.
I hope that you will be satisfied with all my support and give me the best rating in themeforest.

Thank you so much for your encouragements.
Regards,
Yame

3

By: yame
8 year ago Dec 23, 2016 at 01:23

SEVERAL ISSUE NEED HELP URGENT

By Alextremo22 in PrestashopBoutique, Dec 3, 2016 at 01:25

Dear mate.

My coder has updated the issue translating the text FROM TO BLOG in homepage in the latest version (v.1.0.6)
Pls go to themeforest to download the new version then follow the change_log there to update the needed files.

Yame

21

By: yame
8 year ago Dec 27, 2016 at 09:29

Brands Slider Block space free

By vladivich in PrestashopSuperShop, Dec 22, 2016 at 19:11

Hi vladivich,

Thank you for contacting to support service.
We got your issue. And we would like to give you the explanation. As you see on site demo, we have a total of 21 images for Brand slider block.
You have just 15 images. It is the reason why there is a space ...

1

By: yame
8 year ago Dec 23, 2016 at 02:49

Error in contact us page

By 3rockets in PrestashopBoutique, Dec 19, 2016 at 11:03

For the newsletter in footer, you can go to Store map module, you will see a Google API Key there. That is our test key and it can be removed any time.
You can click on the link below the box then register an account for your own, you will ...

10

By: yame
8 year ago Dec 23, 2016 at 08:19

Translation

By 3rockets in PrestashopBoutique, Dec 22, 2016 at 18:02

I will guide you to translate the AUTHENTICATION and SHOPPING-CART SUMMARY page, you can translate all texts in Localization > Translations > Choose the Type of Translation is Translations Front Office > choose Boutique theme and your language > Go to translation page. You just search each text that you ...

3

By: yame
8 year ago Dec 23, 2016 at 07:40

Left Columns missing

By 3rockets in PrestashopBoutique, Dec 22, 2016 at 11:30

Could you please contact me via Skype account: yame_kutetheme
I will support directly for you just because you have a lot of tickets that i cannot control all.
Thank you

6

By: yame
8 year ago Dec 23, 2016 at 08:22

Woocommerce products are showing up in the wrong categories

By asb123 in WordPressBoutique, Dec 21, 2016 at 19:19

Hi,
I'm not quite understanding you I'm afraid as I created 'Fathers Day' as a category in 'Categories' so am I missing some thing here? Also please could you explain to me what you meant by "print page father's DAY GIFTS have the shortcode Products. This shortcode get ...

5

By: asb123
8 year ago Dec 23, 2016 at 08:38

Footer alligment

By 3rockets in PrestashopBoutique, Dec 23, 2016 at 07:57

Ok mate. I see.
I would like to confirm you mean. Which text would you want to be the standard? My coder will help you to align the other text to be aligned with the standard text.
As I can see: JOHN BARRITT is the logo, OUR SERVICES and FOLLOW US ...

3

By: yame
8 year ago Dec 23, 2016 at 09:31

Missing Demos and Shopping Cart Query

By asb123 in WordPressBoutique, Dec 15, 2016 at 15:41

Hi AyaanAg, I did a complete new wordpress install and activated the Boutique theme and after I installed the two xml files you reccently sent me. This time I could see all 20 demos so although I havent got the original missing demos as zip files to add to the ...

19

By: asb123
8 year ago Dec 23, 2016 at 10:29

WooCommerce

By theminja in WordPressBoutique, Dec 23, 2016 at 18:11

Here is an image of the problem.

http://imgur.com/idosmme

4

By: theminja
8 year ago Dec 23, 2016 at 19:45

Boutique theme responsive

By lucasjunier in PrestashopBoutique, Dec 21, 2016 at 13:53

Ok mate.
We will close this ticket. So if you have any requirements, pls contact again to us.

Best regards,
Yame

3

By: yame
8 year ago Dec 24, 2016 at 03:00

Uploading Products

By theminja in WordPressBoutique, Dec 21, 2016 at 11:04

Hi theminja,
Currently, an empty space between each row is default on our theme. If you want more space between each row, you need to customize by yourself or contact customized services.We are sorry, we do not support for the customize work.
If you have other questions, please contact us. We ...

7

By: Kazim Vu
8 year ago Dec 26, 2016 at 03:13

How do you change the mega menu and footer background images?

By monicasutrisna in WordPressBoutique, Dec 26, 2016 at 09:00

To change the photo issue: You need to go to the dashboard choose Mega menu>>Shop Mega Menu and do as the attachment screenshot. Please do it and let me know your results.
if you are satisfied with my support, please go here: http://themeforest.net/downloads then rate me a good review + 5 ...

2

By: Kazim Vu
8 year ago Dec 27, 2016 at 02:50

Image slider for your homepage not displaying previous and next buttons

By hurrier in PrestashopBoutique, Dec 20, 2016 at 08:51

Thank you ^^. Thank you so much for your encouragement.
SO I will close this ticket. For any requirement, pls contact to me.

Best regards,
Yame

6

By: yame
8 year ago Dec 27, 2016 at 00:39

Google font

By qazziq in PrestashopBoutique, Dec 27, 2016 at 12:44

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Jan 3, 2017 at 03:22

when, i edit page in admin, web browser say script error.

By codemstory in WordPressBoutique, Dec 26, 2016 at 04:35

Hello, suppoter.

could you tell me? how to solve this issue?
and how i to do?
just theme download new update? or setting and option change?

Thanks

5

By: codemstory
8 year ago Dec 28, 2016 at 07:59

Some errors

By kustomer in PrestashopLogancee, Nov 9, 2016 at 17:59

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

42

By: yame
8 year ago Jan 3, 2017 at 03:23

Index 17, 18, 19 and 20 are not in the ZIP

By davidpineda91 in HTML TemplatesBoutique, Dec 29, 2016 at 00:39

Hi davidpineda91,

I've sent you the email. Please check your email again and tell me if you don't receive it

Thank you,
Yame

2

By: yame
8 year ago Jan 3, 2017 at 04:00

Product Images

By theminja in WordPressBoutique, Dec 28, 2016 at 18:14

Hi theminja
On our theme they are 293 × 341 or 536 × 303 px, however you can resize follow your intentions.
If you have other questions, please contact us.
Thanks you!

3

By: Kazim Vu
8 year ago Dec 29, 2016 at 07:50

Menu on mobile

By edgeit in PrestashopBoutique, Dec 28, 2016 at 11:11

Thank you so much for your patience. We will try all the best to find the reason why as soon as possible.
This problem is really weird. I will inform you when I get any my coder's feedback.

Regards,
Yame

3

By: yame
8 year ago Jan 3, 2017 at 01:16

Collapsed Sidebar Vertical Menu

By Smollito in WordPressKuteShop, Dec 22, 2016 at 11:01

Hi Smollito
We are sorry when hearing that. Please contact to the author of the theme. Here is his email: hoangdinhduc@gmail.com or direct via skype: kutethemes. He will help you.
If you have other questions, please contact us.
Thanks you!

5

By: Kazim Vu
8 year ago Dec 30, 2016 at 02:53

Changes

By imanshahri in WordPressKuteShop, Dec 27, 2016 at 07:38

Hi imanshahri
How is your site? Did you do it yet? If you have other questions, please contact us
Thanks you and have a nice day!

4

By: Kazim Vu
8 year ago Jan 3, 2017 at 01:13

updating theme files - new versions needed

By napkinknots in WordPressBoutique, Dec 27, 2016 at 13:44

Hi napkinknots
We got your question. Maybe the Butique theme is not compatible with the Visual Product Configurator by Orion. We would like to check it. Could you please send us your FTP account (domain name+user+passwords+port numbers) via secret informations? Current we can not enter your FTP, please re-check and send ...

5

By: Kazim Vu
8 year ago Dec 30, 2016 at 03:56

Template 20

By simonad in HTML TemplatesBoutique, Nov 14, 2016 at 15:11

Hi davidpineda91,
I've sent you the email. Please check your email again and tell me if you don't receive it
Thank you,
Yame

6

By: yame
8 year ago Jan 3, 2017 at 04:00

Template Installation

By shapoh in WordPressKuteShop, Dec 30, 2016 at 20:55

1

By: shapoh
8 year ago Dec 30, 2016 at 20:55

Full width

By slate2011 in WordPressKuteShop, Dec 30, 2016 at 12:49

Hi looking for your response?

6

By: slate2011
8 year ago Dec 31, 2016 at 20:39

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