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How i can edit the footer ?

By umairpk in WordPressKuteShop, Mar 15, 2021 at 18:47

You're welcome.
So I will close this ticket. If you need any help, please submit a new one then I will check for you

Best regards,
Yame

3

By: yame
4 year ago Mar 17, 2021 at 08:00

White blank space on loading

By dieutekdev in WordPressBoutique, Mar 16, 2021 at 06:07

Excuse me, I don't get you mean. The slider is still showing after I go to your website.
So you can take a video to explain clearly. I will check again for you

3

By: yame
4 year ago Mar 17, 2021 at 08:00

slider not worked

By AsimaOnline in WordPressEcotech, Mar 16, 2021 at 11:28

Hi, @AsimaOnline

You can refer to this document: https://ecotech.kute-themes.net/documentation/docs/faqs/3-revolution-slider-images-do-not-show/
If it still does not work, please provide me your admin account, I will help you to check

Regards,
Yame

1

By: yame
4 year ago Mar 17, 2021 at 07:58

Import demo on techone

By amitpresser in WordPressTechOne, Mar 16, 2021 at 01:37

I see that homepage 03 was imported to your site. If you want to change this homepage to be the front-end site, pls select here: https://prnt.sc/10oyq31
Also, you have to translate all pages into your languages so that they can display properly

3

By: yame
4 year ago Mar 18, 2021 at 09:47

How to utilize demo modules?

By fostock in WordPressBiolife, Mar 15, 2021 at 14:34

Ah. Even on the product page, you are selecting the full layout for this page, so pls select the Right or Left sidebar: https://prnt.sc/10nqmhe
Then you will see the sidebar layout used for this page: https://prnt.sc/10nqnif
Then go to WIdgets to edit this widget: https://prnt.sc/10nqnzb

Regards,

4

By: yame
4 year ago Mar 17, 2021 at 03:34

kuteshop toolkit

By davoudbagheri in WordPressKuteShop, Mar 16, 2021 at 13:39

HI, @davoudbagheri

Please provide me your admin + FTP account.
And take the screenshot for your issue then I will check faster
Thanks!

Regards,
Yame

2

By: yame
4 year ago Mar 17, 2021 at 03:11

home 14

By yalia in WordPressBiolife, Mar 16, 2021 at 14:26

Hi, @yalia

I don't find the Home 14 on your Pages section: https://prnt.sc/10nq6rk
Would you like me to build again this homepage demo for you?

Pls let me know then I will check again
Regards,
Yame

1

By: yame
4 year ago Mar 17, 2021 at 03:10

problem with mega menu

By creoadv in WordPressBiolife, Feb 25, 2021 at 10:59

You're welcome.
Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

8

By: yame
4 year ago Mar 18, 2021 at 02:35

Remove label NEW from product

By creoadv in WordPressBiolife, Mar 17, 2021 at 09:27

Hi, @creoadv

You can set this Products Newness = 0: https://prnt.sc/10oo6aq then the label will disappear.

Regards,
Yame

1

By: yame
4 year ago Mar 18, 2021 at 02:47

change the primary menu

By creoadv in WordPressBiolife, Mar 17, 2021 at 11:04

Ahh I got it. So I will close this ticket.
Pls submit a new one when you need help.

Thank you!
Best regards,
Yame

2

By: yame
4 year ago Mar 18, 2021 at 03:02

Website Showing Issues

By dieutekdev in WordPressBoutique, Mar 17, 2021 at 07:20

Hi, @elmoyeldo

I sent your issue to my coder.
Let him check then I will inform you later

Regards,
Yame

2

By: yame
4 year ago Mar 18, 2021 at 09:43

Colorbox

By Kelaris in WordPressBoutique, Mar 11, 2021 at 10:51

Unfortunately, your screenshot is still not clear enough.
He was asking about 2 questions:
1: In your screenshot, it is not clear enough. So pls take another one and mark on the place you want to edit and describe that content. He will check again for you

2: What is the "buttons ...

7

By: yame
4 year ago Mar 20, 2021 at 04:10

Kuteshop for Elementor

By givap in WordPressKuteShop, Mar 14, 2021 at 09:45

It's so great.
So if you don't have any other questions about this ticket, I will close this.
Please submit a new one when you need any help

Regards,
Yame

3

By: yame
4 year ago Mar 18, 2021 at 09:32

Currency setting & order tracking into my account page menu

By fostock in WordPressBiolife, Mar 16, 2021 at 16:34

1. The Demo language is the section to show the boxes of Currency and Language.
It will not effect when you want to use the plugin WPML later.

2. You can build anything you want. Because in the default template of Woo, there is no this section.
You can filter to this hook ...

4

By: yame
4 year ago Mar 19, 2021 at 04:33

Footer Elementor not show on all pages

By givap in WordPressKuteShop, Mar 18, 2021 at 09:04

You're welcome :)

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

3

By: yame
4 year ago Mar 18, 2021 at 09:48

Translating woocommerce strings

By Noldastudio in WordPressBiolife, Mar 18, 2021 at 10:16

Hi, @Noldastudio

My coder said that this text would be translated in the Theme. But he did not understand why the file languages / biolife.pot in your site was an error so you could not find the text.
He also updated the file for you. And now you can translate the text ...

1

By: yame
4 year ago Mar 19, 2021 at 07:46

Theme causing error

By Zaneeq in WordPressKuteShop, Mar 16, 2021 at 23:57

Please check your message now. I am writing on it

3

By: yame
4 year ago Mar 22, 2021 at 07:55

Biolife theme - can not translate pop-up (added product

By crossera in WordPressBiolife, Mar 15, 2021 at 09:27

Now you can translate in LOCO > Themes: https://prnt.sc/10pk4wx
Pls check again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank ...

5

By: yame
4 year ago Mar 19, 2021 at 03:50

Progress bars problem

By siamocreativi in WordPressMoozo, Mar 18, 2021 at 11:55

Hi, @siamocreativi

So could you please provide me your admin + FTP account?
I would like to check your site then will give you the correct support. And help me to take the screenshot, I will understand and check faster

Regards,
Yame

1

By: yame
4 year ago Mar 19, 2021 at 02:48

Single Product Layout 09 - Adding SKU code under product name?

By lsc_marketing in WordPressMoozo, Mar 16, 2021 at 16:24

Pls add this CSS Code as the last time we guided you:

add_action( 'woocommerce_shop_loop_item_title', 'custom_single_product_sku', 10 );

Hope that it will work.
And I really hope that you will rate for us ^^
Thank you!

9

By: yame
4 year ago Mar 19, 2021 at 08:19

PageSpeed/Site speed with Moozo Theme

By lsc_marketing in WordPressMoozo, Mar 18, 2021 at 13:54

He says that in order to improve the speed up of a website, you can use the cache plugin and CDN also
Regards,

2

By: yame
4 year ago Mar 19, 2021 at 08:20

REFUND REQUEST

By omrtpc in WordPressKuteShop, Mar 18, 2021 at 14:16

Hi, @omrtpc

Because we just handle the problems of all clients when using our themes on this support forum so we do not manage the refund request here.
Pls submit a ticket on Envato then explain clearly your reason. Then The Admin will check for you

Regards,
Yame

1

By: yame
4 year ago Mar 22, 2021 at 01:18

I'm still here too much trouble this thema

By salva_opus in PrestashopBoutique, Mar 16, 2021 at 21:56

- You can change the default color here: https://prnt.sc/10pk9ce
- Change banner her:
https://prnt.sc/10pk9kb
https://prnt.sc/10pk9qu

If you need to ask anything, pls let me know

4

By: yame
4 year ago Mar 19, 2021 at 03:54

2 Issues Help Please!

By Mikuu in WordPressBiolife, Mar 13, 2021 at 08:55

I see. So if all your issues are solved, I will close this ticket.
Please submit a new one when you need any help

Best regards,
Yame

8

By: yame
4 year ago Mar 19, 2021 at 02:02

Very urgent yame. Please.

By Zaneeq in WordPressKuteShop, Mar 18, 2021 at 23:52

Please check your message now. I am writing on it

1

By: yame
4 year ago Mar 22, 2021 at 07:55

Size chart is not displaying in products page.

By dieutekdev in WordPressBoutique, Mar 17, 2021 at 10:07

I see that all the products which have this size chart will have one more tab here to display the size chart here: https://prnt.sc/10pq4ln
Pls check again

3

By: yame
4 year ago Mar 19, 2021 at 08:17

Website Optimization

By dieutekdev in WordPressBoutique, Mar 16, 2021 at 04:20

My coder already checked your site. He saw that your site was not slow as you said. Even faster than average. Just about 5 and 6 seconds:
https://prnt.sc/10t05k0
https://prnt.sc/10t05x3

If you want to be faster, you can use more the plugin Cache and CDN. Your site is still not using these.

8

By: yame
4 year ago Mar 23, 2021 at 01:54

Header menu

By givap in WordPressKuteShop, Mar 18, 2021 at 11:06

DONE: https://prnt.sc/10qjks5
Now you can set up again your header.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

4

By: yame
4 year ago Mar 20, 2021 at 04:14

Elementor not working in one device

By beedle_es in WordPressBoutique, Mar 20, 2021 at 13:17

Hi, @beedle_es

Could you please take the screenshot?
I am trying to edit the Homepage and I see it works: https://prnt.sc/10s172v
Just let me know where you see the problem then I will check again. Also, provide your FTP account then my coder will check the problem in code if needed.
Thank you!

Regards,
Yame

1

By: yame
4 year ago Mar 22, 2021 at 01:39

footer

By yalia in WordPressBiolife, Mar 18, 2021 at 03:54

So I will close this ticket if your issues were solved.
Please submit a new one when you want to get help. I also hope that you will rate for me.

Thank you so much!
Best regards,
Yame

6

By: yame
4 year ago Mar 22, 2021 at 02:32

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