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Cannot change banner images.

By dieutekdev in WordPressBoutique, Mar 10, 2021 at 12:22

Thanks! I hope to see your rating soon ^^

 8

By: yame
4 year ago Mar 12, 2021 at 07:00

How to increase logo size in mobile view

By dieutekdev in WordPressBoutique, Mar 9, 2021 at 10:01

The Css code is in the Theme Options, line 1-3
You can change the number of size for your logo image there

 4

By: yame
4 year ago Mar 12, 2021 at 06:58

Provide a warning to add Size

By dieutekdev in WordPressBoutique, Mar 11, 2021 at 14:16

Hi,

My coder gives me his answer:

Warning (warning/prompt) is not necessary, because when the Size is not selected, the Add to cart button will be disabled (cannot be clicked).

Hope you understand!
Regards,
Yame

 2

By: yame
4 year ago Mar 12, 2021 at 06:50

How to change my cart to shop option.

By dieutekdev in WordPressBoutique, Mar 11, 2021 at 09:13

DONE. He used the Child theme, customized template of mobile.
Pls check again then let me know

 4

By: yame
4 year ago Mar 13, 2021 at 09:55

Search bar is not displaying products instantly

By dieutekdev in WordPressBoutique, Mar 12, 2021 at 10:34

Hi, @elmoyeldo

I see this issue is the same with this ticket: https://support.kutethemes.com/topic/show-topic/76316
So I will close this one so that I will be easier to control all your issues.
My coder is checking your site. I will inform you later

Regards,
Yame

 1

By: yame
4 year ago Mar 13, 2021 at 04:39

Search and close button is appearing one above other.

By dieutekdev in WordPressBoutique, Mar 12, 2021 at 10:40

DONE. My coder has updated the theme for you to fix this.
Pls check again then let me know

 2

By: yame
4 year ago Mar 13, 2021 at 09:54

Coupon code is disabled but there is a box displaying.

By dieutekdev in WordPressBoutique, Mar 12, 2021 at 10:54

Hi, @elmoyeldo

I am testing with this product, but I don't see the Coupon: https://prnt.sc/10k621s
Could you please check again? Or provide me another product that has the Coupon. Then I will check again for you

Regards,
Yame

 1

By: yame
4 year ago Mar 13, 2021 at 03:51

Two quick view button for the products

By dieutekdev in WordPressBoutique, Mar 10, 2021 at 07:41

After updating, the CSS code that my coder added for you will still work normally.
You should backup all. If there is anything that does not work, just check then my coder will take a look for you
There will no plugin to update a theme. Just take the backup > ...

 9

By: yame
4 year ago Mar 13, 2021 at 03:37

Laber Product Grid (Featured Product) is popping out where it is not supposed to be

By NatMes in PrestashopSuperShop, Mar 9, 2021 at 11:58

My coder said that he hid it for your site.
Pls check again then let me know

 7

By: yame
4 year ago Mar 16, 2021 at 01:27

Not compatible with elementor

By beedle_es in WordPressBoutique, Mar 11, 2021 at 15:41

Now I can access your site.

You are using the lower version of the theme (1.x).
And with this version, we do not build the theme with the Elementor template.
It seems that you installed the plugin Elementor then tried to build your pages by this template. That's why I said your content ...

 7

By: yame
4 year ago Mar 13, 2021 at 03:31

Problems with Header and Footer customization & editing Shop page

By fostock in WordPressBiolife, Mar 13, 2021 at 10:21

Hi, @fostock

Thanks for contacting the support service. I would like to give you the exact answer to your questions:

Problem 1:
- You are using the template of Elementor for this theme so the settings have some difference.
About the sticky > header, yes, you can set up this section in Theme ...

 1

By: yame
4 year ago Mar 15, 2021 at 04:22

woocommerce product issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 14:15

Hi, @Noldastudio

1. This issue was fixed on this ticket: https://support.kutethemes.com/topic/show-topic/76163
Have you checked it? My coder used to hide this icon for you. It is not the search icon, it's the Quickview

2, 3: I will send these questions to my coder and he will check
I will inform you later

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Mar 15, 2021 at 07:23

translating back end issues

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:27

Hi, @Noldastudio

I see all the texts were translated. Pls check again: https://prnt.sc/10m1f9z

Regards,
Yame

 1

By: yame
4 year ago Mar 15, 2021 at 07:30

removing on back order tekst from product

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:34

Hi, @Noldastudio

My coder added the custom CSS in Child theme/woocommerce / product-styles / content-product-style-1.php
Pls check then let me know

Regards,
Yame

 1

By: yame
4 year ago Mar 15, 2021 at 07:27

removing reigstered subdomain and trying to register main domain

By Noldastudio in WordPressBiolife, Mar 14, 2021 at 11:50

Hi, @Noldastudio

I've updated again for you.
Pls check again

Regards,
Yame

 1

By: yame
4 year ago Mar 15, 2021 at 07:32

Problems with main page header visualization

By DaniferCB in WordPressEcotech, Mar 14, 2021 at 16:39

Hi, @DaniferCB

I cannot access your site: https://prnt.sc/10mrv98
Pls check again then let me know
Also, pls help me to take the screenshot, then I will understand and check faster.
Thank you!

Regards,
Yame

 1

By: yame
4 year ago Mar 16, 2021 at 02:12

error on update cart in cart page

By nutritionsgalaxy in WordPressEcotech, Mar 14, 2021 at 16:47

DONE. My coder updated the theme for you to fix this problem.
Pls check again then let me know

 2

By: yame
4 year ago Mar 16, 2021 at 01:07

error on the header information link

By nutritionsgalaxy in WordPressEcotech, Mar 14, 2021 at 16:57

DONE. My coder updated the theme for you to fix this problem.
Pls check again then let me know

 2

By: yame
4 year ago Mar 16, 2021 at 01:06

The footer

By yalia in WordPressBiolife, Mar 15, 2021 at 07:03

Hi, @yalia

Remove the logo: DONE: https://prnt.sc/10ms2ut
Change information: I see the Footer on your screenshot is different from the Footer on your site. So pls take another screenshot and mark on the place you want to change the information, then I will help you to check

Regards,
Yame

 1

By: yame
4 year ago Mar 16, 2021 at 02:24

about us

By yalia in WordPressBiolife, Mar 15, 2021 at 06:59

Could you please me know where you found this design on the demo site? Then I will check again

 3

By: yame
4 year ago Mar 16, 2021 at 10:12

Bullet point alignment on products

By lsc_marketing in WordPressMoozo, Mar 12, 2021 at 09:24

You should note in your noted file or anywhere :)
It is better.
So do you need any support on this ticket? If not, I will close this ticket.
Pls submit a new one when you need help.

Regards,
Yame

 4

By: yame
4 year ago Mar 16, 2021 at 09:40

Slider Revolution not showing on demo homepage

By pirouzmm in WordPressEcotech, Mar 15, 2021 at 15:01

Hi, @pirouzmm

DONE: https://prnt.sc/10mtrqx
You can refer to this document to understand how it works: https://ecotech.kute-themes.net/documentation/docs/faqs/3-revolution-slider-images-do-not-show/

Regards,
Yame

 1

By: yame
4 year ago Mar 16, 2021 at 03:50

Doubble Available (On product site)

By Razzbap in WordPressTechOne, Mar 10, 2021 at 11:15

When the product is in the status of Out of stock, then its attribute will not able to click on anymore. So there will no icon to show.
I think there will no way to translate the icon for the out-of-stock products. I think so

 15

By: yame
4 year ago Mar 19, 2021 at 08:29

product issue

By Noldastudio in WordPressBiolife, Mar 15, 2021 at 17:00

Hi, @Noldastudio

Now it is showing properly: https://prnt.sc/10onov1
Pls check again then let me know

Regards,
Yame

 1

By: yame
4 year ago Mar 18, 2021 at 02:23

Problem with WPML

By skarem100 in WordPressBiolife, Mar 6, 2021 at 20:29

Yes, my coder checked your site and he gave the feedback:
When we click on the Configure button of plugin WPML Multilingual CMS, it says that we are not allowed to access it.
This is not related to the theme. Because when we activated the default theme, we also get this ...

 5

By: yame
4 year ago Mar 16, 2021 at 09:01

Problems with home with put the banner

By yalia in WordPressBiolife, Mar 15, 2021 at 06:49

So which homepage do you want to import again? Home 14 or home 15?

 5

By: yame
4 year ago Mar 16, 2021 at 04:27

no puedo personalizar la pagina

By david_hayato in WordPressMoozo, Mar 14, 2021 at 02:04

Oh. That's great. I see.
So I will close this ticket. If you need any help, please submit a new one and provide me your admin account, I will help you to check

Regards,
Yame

 3

By: yame
4 year ago Mar 16, 2021 at 04:26

Do you have delivery date module and coupon module for prestashop?

By jason1122 in PrestashopSuperShop, Mar 13, 2021 at 15:18

You should buy the module for your site. It really wastes the time if we can make the module.
The coder is quite busy, mate.

Thanks for your understanding!

 3

By: yame
4 year ago Mar 16, 2021 at 09:38

Style related products

By codeingenia in WordPressKuteShop, Mar 12, 2021 at 09:49

DONE. My coder has changed for you: https://prnt.sc/10n0dq7

Pls check then let me know. Thank you!

 7

By: yame
4 year ago Mar 16, 2021 at 08:04

Slider is displaying after the below section on loading

By dieutekdev in WordPressBoutique, Mar 16, 2021 at 09:27

I've replied to this issue to this ticket: https://support.kutethemes.com/topic/show-topic/76441

Pls check.

Thank you!

 1

By: yame
4 year ago Mar 16, 2021 at 09:36

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