HomeSupport systemWordPressBoutiqueCannot change banner images.
  • Customer

    Cannot change banner images.

    Posted by: elmoyeldo Mar 10, 2021 at 12:22 (3 year ago)
    I want to change the banner images in About Us page and Contact Us page. After replacing the image with new images, a blank space and replaced image is displaying after the white space. Please provide a solution.
    banner-6048ba1623b01.png
  • Customer

    Posted by: yame, Mar 11, 2021 at 01:49 (3 year ago)

    Hi, @elmoyeldo

    Did you change here: https://prnt.sc/10ifuh0?
    Or you can provide me the images then I will try to replace the banners for you.

    Regards,
    Yame
  • Customer

    Posted by: elmoyeldo, Mar 11, 2021 at 06:21 (3 year ago)

    I have changed it there, but its not changing.
  • Customer

    Posted by: elmoyeldo, Mar 11, 2021 at 06:32 (3 year ago)

    https://moongoddesscouture.com/wp-content/uploads/2021/03/About-scaled.jpeg is the image uploaded for About us page and https://moongoddesscouture.com/wp-content/uploads/2021/03/Contact.jpg is the image uploaded for contact us page. We urgently look forward for the solution at an emergency basis. Thank You
  • Manager

    Posted by: yame, Mar 11, 2021 at 08:56 (3 year ago)

    It is because the content of these pages is built by VC template, not Elementor template so the banners do not change.
    You should build again these pages with the Elementor template. Then it will work
  • Customer

    Posted by: elmoyeldo, Mar 11, 2021 at 12:19 (3 year ago)

    Thanks for your support. Can you provide us about us page in Elementor template.
  • Manager

    Posted by: yame, Mar 12, 2021 at 02:00 (3 year ago)

    DONE. I've imported the About Us page for your site with the Elementor template. You can build again this page as your idea: https://prnt.sc/10jadsa

    Hope that you will spend a little time to rate for me ^^
    Thank you!
  • Customer

    Posted by: elmoyeldo, Mar 12, 2021 at 05:06 (3 year ago)

    Thank you so much, surely will give rate for you.
  • Manager

    Posted by: yame, Mar 12, 2021 at 07:00 (3 year ago)

    Thanks! I hope to see your rating soon ^^

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