• Customer

    Problem with WPML

    Posted by: skarem100 Mar 6, 2021 at 20:29 (3 year ago)
    Hi and hope you are doing well. I installed WPML on my website but when I click on configure wpml I get this error:

    Sorry, you are not allowed to access this page.


    what should I do? could you please help me on this issue?

  • Customer

    Posted by: yame, Mar 8, 2021 at 04:12 (3 year ago)

    Hi, @skarem100

    Please upload that plugin for your site then my coder will check if he sees the error.
    And provide me your FTP account also

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: skarem100, Mar 11, 2021 at 17:19 (3 year ago)

    Hi, please have a look. after go to plugins and then click on configure (WPML plugin) then it shows the attached error.

    regards
  • Manager

    Posted by: yame, Mar 12, 2021 at 09:42 (3 year ago)

    I sent your accounts to my coder. He will check then I will inform you later
  • Customer

    Posted by: skarem100, Mar 15, 2021 at 18:08 (3 year ago)

    Hi and hope you are doing well. Could you please update me about the issue?

    regards
    Hamidi
  • Manager

    Posted by: yame, Mar 16, 2021 at 09:01 (3 year ago)

    Yes, my coder checked your site and he gave the feedback:
    When we click on the Configure button of plugin WPML Multilingual CMS, it says that we are not allowed to access it.
    This is not related to the theme. Because when we activated the default theme, we also get this problem.
    So, you can ask the author of this plugin to get support.

    Thank you!

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