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No space between text and icon in Main menu

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 17:12

Hi,

It does not have in default design. However we still help you to fix it as you want.

So please check again if it is you mean: https://prnt.sc/rssqw4

Regards,
Yame

 3

By: yame
5 year ago Apr 4, 2020 at 08:30

Footer is not displayed on the site

By OFIXSHOP in WordPressTechOne, Apr 1, 2020 at 11:11

Thanks.

You choose a Footer for your site (It is footer1) but you still do not build content for this: https://prnt.sc/rsp4qc
So that's why your site does not get the Footer

Regards,

 3

By: yame
5 year ago Apr 4, 2020 at 02:56

Biolife theme remove or translate breadcrumb

By sipahi in WordPressBiolife, Apr 2, 2020 at 23:18

It's done:
- Notice! popup: Translate in Plugins > Toolkit: https://prnt.sc/rspchb => https://prnt.sc/rspc4u
- Notice: https://prnt.sc/rspcwv
- View cart: https://prnt.sc/rspdcr

If you satisfied with this support, hope that you will spend a little time and go to this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really ...

 3

By: yame
5 year ago Apr 4, 2020 at 03:21

Phone not clickable

By OFIXSHOP in WordPressTechOne, Apr 4, 2020 at 09:45

Hi,

We do not design for clicking-able into the Phone on header.
Hope you understand for this

Regards,
Yame

 1

By: yame
5 year ago Apr 6, 2020 at 06:46

Translation issue

By fransso in WordPressKuteShop, Apr 4, 2020 at 13:26

Hi,

I would like to check in your site but your admin account is not correct: https://prnt.sc/rtusr7

Pls check again. And take the screenshots for your issue. You can let me know the texts, positions you want to translate then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Apr 6, 2020 at 06:58

Biolife Import Data not working properly

By drozumek in WordPressBiolife, Apr 4, 2020 at 15:09

Hi,

I will help you to install the theme correctly. So please let me know the home page you want to import then I will do the job for you

Regards,
Yame

 1

By: yame
5 year ago Apr 6, 2020 at 09:17

Coupon shortcode not working

By gosrl in WordPressOcolus, Apr 4, 2020 at 15:47

It is the error of theme. We also fixed and will upload to Themeforest soon.
When you get the alarm to update, please go to edit page then select again.

Regards,

 4

By: yame
5 year ago Apr 7, 2020 at 11:07

20 Pre Made Themes?

By Nomadicmovement in WordPressBoutique, Apr 6, 2020 at 04:35

Ahh. You are talking about all homepages of Boutique theme.

You can change into your favorite homepage here: https://prnt.sc/rujkbr then it will be your main home page

Hope that with this design, you can leave the best rating with 5 stars for my team in this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It would be worth ...

 3

By: yame
5 year ago Apr 7, 2020 at 07:56

Slow backend

By gosrl in WordPressOcolus, Apr 4, 2020 at 14:29

Okay

 7

By: yame
5 year ago Apr 8, 2020 at 06:13

Can't close preview modal window when editing homepage 10 on Boutique theme

By Dmac1987 in WordPressBoutique, Apr 7, 2020 at 15:16

Hi,

I am working on your site with editing something in some minutes and I do not see the popup as in your attachment.
So can you guide me how to edit content so that the popup will show?

Regards,
Yame

 1

By: yame
5 year ago Apr 8, 2020 at 07:00

White Screen

By marioriveradesigner in WordPressBoutique, Apr 1, 2020 at 07:50

1. change header on mobile: It belongs to customize job
2. Footer: Because you enable Absolute for Footer: https://prnt.sc/rwihgb Just turn it off

 11

By: yame
5 year ago Apr 10, 2020 at 04:21

Brands menu

By marcotroise79 in PrestashopBoutique, Apr 7, 2020 at 16:05

Hi,

Could you please take the screenshots for your question?
And provide me your admin account, I will check for you

Regards,
Yame

 1

By: yame
5 year ago Apr 8, 2020 at 07:23

Main image in section not loading without changing the tab

By hacioglu in WordPressOcolus, Apr 6, 2020 at 19:49

My coder updated theme and Toolkit for you
Now please check again your site then let me know the result

Thank you for your patience!
Regards,
Yame

 7

By: yame
5 year ago Apr 10, 2020 at 02:20

Change note color

By OFIXSHOP in WordPressTechOne, Apr 4, 2020 at 09:19

I replied this on your another ticket. Please it. Thank you!

 5

By: yame
5 year ago Apr 9, 2020 at 06:33

Unable to change accent color

By gosrl in WordPressOcolus, Apr 4, 2020 at 14:24

Okay I see. So if you do not have any question in this ticket. May I close it?
You can create a new ticket for the new issue then we will check for you

I hope that you will spend a little time to visit this website: https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your best ...

 7

By: yame
5 year ago Apr 9, 2020 at 06:47

// double slash problem

By hacioglu in WordPressOcolus, Apr 6, 2020 at 16:16

I have just received the feedback from my coder and now I reply you immediately.
Hope you sympathize for this because we have a lot of issues, tickets per day. Because of the corona pandemic so we are trying to work the best we can :(

About your issues, my coder ...

 6

By: yame
5 year ago Apr 10, 2020 at 02:18

Latest version

By cinohee2 in WordPressKuteShop, Apr 9, 2020 at 12:43

Hi,

We updated this plugin for demo theme already.
Currently it is in version 4.0.1. So please update again in your site. If you cannot update it, please provide me your admin account then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Apr 10, 2020 at 03:14

Dokan vendor dashboard

By hacioglu in WordPressOcolus, Apr 8, 2020 at 15:19

My coder updated the issue in this link: https://kazelexpoonline.com/store/dondurmaci/ in the new version of theme: 1.1.9. Pls update your theme to solve it
About the issue on this link: https://kazelexpoonline.com/dashboard/new-product/, I test on the different browsers and i don't see as yours: https://prnt.sc/rwknz0 and https://prnt.sc/rwkpjw

Regards,

 6

By: yame
5 year ago Apr 10, 2020 at 07:28

Uploading Categories Side Bar

By Nomadicmovement in WordPressBoutique, Apr 11, 2020 at 04:33

Hi,

In order to change these icons, you should negative to: Appearance > Menus > Category Menu - Dark then click to the Settings button to change: https://prnt.sc/rx7pvp

If you satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars ...

 1

By: yame
5 year ago Apr 11, 2020 at 08:43

Theme not working as intended

By RaleKay in WordPressTechOne, Apr 12, 2020 at 12:51

Hi,

If you do not provide your admin account, it is impossible for us to check for your issue.
Please provide in the Secret information box (only you and me can see it) then I will check for you

Thank you!
Regards,
Yame

 1

By: yame
5 year ago Apr 13, 2020 at 06:38

Cannot install the demo

By alfonsmala001 in WordPressKuteShop, Apr 12, 2020 at 17:02

Hi,

Because you did not select Home 08: https://prnt.sc/ry7ora

I did it for you. Pls check your site again.
If you really like this theme, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to ...

 1

By: yame
5 year ago Apr 13, 2020 at 06:45

Header Menu

By cagataygul in WordPressBiolife, Apr 8, 2020 at 03:33

Hey,

I exchanged to my coder again about your issue.
He agrees to do this for you. But only this one. So for sticky menu, how do you want to show the menu? Just for menu on sticky will finish this job
So pls let me know exactly what you want to ...

 19

By: yame
5 year ago Apr 16, 2020 at 10:06

Instalations problems

By labolsaolavida in PrestashopLogancee, Apr 12, 2020 at 11:32

My coder helped you to install the theme. However, it has an error with PHP version: https://prnt.sc/rytsot
You should reduce the version of PHP to 7.1.x.
OR deactivate debug of your server to check again

Regards,
Yame

 4

By: yame
5 year ago Apr 14, 2020 at 03:31

I need my api key for my kuteshop thème

By Bigfast22 in WordPressKuteShop, Apr 13, 2020 at 17:47

Hi,

When you purchased theme on Themeforest, you do not need to use any license key.
All customers who still have the valid support period can download and update theme normally.
The API key is created by your Google map account. You can click here: https://prnt.sc/ryzdwd to get for your own.

If you ...

 1

By: yame
5 year ago Apr 14, 2020 at 09:38

Can't import theme demo

By wagner65 in WordPressBiolife, Apr 12, 2020 at 06:30

You're welcome. I hope that you will spend a little time to rate with 5 stars for my team on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. Will you do that, won't you?
It is really worth to me.

Thank you so much!
Regards,

 7

By: yame
5 year ago Apr 14, 2020 at 09:40

primary menu problem

By scknr in WordPressBoutique, Apr 9, 2020 at 14:10

I am not logging into your admin account and I still see the menu:
https://prnt.sc/rzhxw9
https://prnt.sc/rzhy5n

It is just the problem about cache. Try to clear cache and disable / enable your cache plugins then check again

 4

By: yame
5 year ago Apr 15, 2020 at 02:02

update question

By fogliaspa in WordPressTechOne, Apr 14, 2020 at 11:06

Hi,

In order to update theme correctly, you have to make sure that you do not customize / change / add more your own css code into the Main theme yet.
If that, just go ahead to update theme by Activating the default theme -> Deleting Techone theme -> uploading the new ...

 1

By: yame
5 year ago Apr 15, 2020 at 02:05

Plugin for menu item visibility issue

By pellix in WordPressTechOne, Apr 14, 2020 at 11:23

Hello,

Could you take the screenshot? I do not understand well.
And your site is not available anymore. Pls provide again your complete account then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Apr 15, 2020 at 02:16

2 questions

By Nomadicmovement in WordPressBoutique, Apr 14, 2020 at 03:57

Hi,

It is better if you can provide me your admin account. And take more screenshots for your questions. Then I will check for you easier.

Awaiting your reply....
Regards,
Yame

 2

By: yame
5 year ago Apr 15, 2020 at 01:57

drop down vertical mega menu issues

By savvar in WordPressBiolife, Apr 14, 2020 at 13:47

Hmm okay mate. So if you do not have any questions in this ticket, may I close it?

If you need helps, pls submit a new one then I will check for you

Thank you!
Regards,
Yame

 3

By: yame
5 year ago Apr 16, 2020 at 03:07

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