• Customer

    Dokan vendor dashboard

    Posted by: hacioglu Apr 8, 2020 at 15:19 (5 year ago)
    Hi, on my vendor dashboard page, there is some error with the design

    go to dashboard page (login information are on the secret information part)
    https://kazelexpoonline.com/vendor-dashboard

    Click on the product and try to add a new product. As you can see the modal popup us half transparent and there are some issuses with the css z-index settings. I can not choose any categories from the selecbox.

    PS: Yes, as you can see on the example page, the question is about my registered domain kazelexpoonline.com

    Thanks

  • Customer

    Posted by: hacioglu, Apr 8, 2020 at 16:49 (5 year ago)

    sorry, wp-admin username should be admin
  • Customer

    Posted by: hacioglu, Apr 8, 2020 at 17:38 (5 year ago)

    the same problem exists on store page.

    example: https://kazelexpoonline.com/store/dondurmaci/

    click on the follow link and you get a transparent not clickable overlay

    I bought this template because it said it is compatible with dokan. I hope it still is
  • Customer

    Posted by: yame, Apr 9, 2020 at 06:41 (5 year ago)

    Hi,

    Could you please help me to take a video? It will be clearer.

    I am in your 2 links you provided and I do not see any popup. I think it is not correct. So I hope that I can check by your video. I will do as your guideline in video then check again

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: hacioglu, Apr 9, 2020 at 12:31 (5 year ago)

    hi, here is a video: https://drive.google.com/file/d/17u8TJVMuGGOfjvphNP35G67IU33v0z73/view?usp=sharing

    I changed some of the lnks: new link

    https://kazelexpoonline.com/my-account/

    sign is as vendor
    username: hasan.oezcelik@gmail.com
    password: FY1BHJuD

    try to add a new product, you will see a screen which is not clickable





  • Customer

    Posted by: hacioglu, Apr 9, 2020 at 13:28 (5 year ago)

    same problem on vendor store: https://drive.google.com/file/d/1gw8IVnd317oxCj7xPUyUd50eyNq9f9uh/view?usp=sharing

    I think the problem exists on many screens,

    Open a private window, or logout from all accounts
    go to: https://kazelexpoonline.com/store/dondurmaci/

    click on "Takip et", or "pay" as in the video. You will see the same problem
  • Manager

    Posted by: yame, Apr 10, 2020 at 07:28 (5 year ago)

    My coder updated the issue in this link: https://kazelexpoonline.com/store/dondurmaci/ in the new version of theme: 1.1.9. Pls update your theme to solve it
    About the issue on this link: https://kazelexpoonline.com/dashboard/new-product/, I test on the different browsers and i don't see as yours: https://prnt.sc/rwknz0 and https://prnt.sc/rwkpjw

    Regards,

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