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Images takes time to load one the website

By Liyonzy in WordPressBiolife, Dec 5, 2018 at 07:18

I've tested your site. It runs quite fast. However, I just installed a cache plugin for you. And now the loading time is faster. The cache that you setup before belonged to WP, so it did not support completely. Pls check your site again

 3

By: yame
6 year ago Dec 10, 2018 at 03:22

Problems viewing products

By mlapointe in WordPressTuran, Dec 9, 2018 at 19:41

Hello mate,

Your site was done. My coder fixed for you. It's not caused by updating to the WP 5.0. It came from the error of code.
But now it's fine.

Pls check your site
Yame

 1

By: yame
6 year ago Dec 10, 2018 at 10:06

Home page Product Category

By Sectorpc in WordPressKuteShop, Nov 21, 2018 at 12:57

Hi mate,

I will continue to support for you instead of Kazim.

However, your admin account is not full permission so I cannot check anything. Pls provide me your full permission + FTP account then I will check or send to my coder if needed.

Awaiting your reply....
Yame

 16

By: yame
6 year ago Dec 11, 2018 at 02:35

Mega menu not showing right..

By nvaonline in WordPressBiolife, Nov 18, 2018 at 12:08

I checked in backend, I I don't know where you build the menu. It's quite different from the last one.

Can you show me the position that you add menu?

 3

By: yame
6 year ago Dec 11, 2018 at 03:40

Woocommerce Database and Child Theme

By bilalhizardere in WordPressTechOne, Dec 1, 2018 at 05:37

Hello,

Just because you are not activating our theme, so you will not see Ovic Toolkit plugin.

So pls activate Techone theme then check

 7

By: yame
6 year ago Dec 11, 2018 at 06:52

HTML & assets for Biolife template

By ketlane in WordPressBiolife, Dec 10, 2018 at 13:40

Hi @ketlane,

We just designed this theme basing on WordPress template, not with HTML.

So, we cannot help you in this case. Hope you understand for this

Regards,
Yame

 1

By: yame
6 year ago Dec 11, 2018 at 07:08

Biolife - Install Demo Content

By stefanostarprint in WordPressBiolife, Dec 10, 2018 at 14:39

Hi mate,

It seems that your importing process was not completed. You still do not any your own data (no products, images, posts, ...) So can I re-set all then will help you to install the theme with home page 04 like in demo?

Or you can help me to install ...

 1

By: yame
6 year ago Dec 12, 2018 at 08:29

Why my bdtopshop.com search not working. If i put word then showing error.

By bimalbhowmik in WordPressKuteShop, Dec 9, 2018 at 18:06

Hi mate,

Could you send me your attachment? I've tried to add a word then search, it works
http://prntscr.com/ltvy3g

Ps provide me your FTP also if your issue needs to check in code
Regards,
Yame

 2

By: yame
6 year ago Dec 12, 2018 at 08:18

Unable to save theme settings after importing demo

By jimposemonstyle in WordPressKuteShop, Dec 10, 2018 at 22:56

HI @jimposemonstyle,

Could you please provide me your admin + FTP account? I would like to check your site and will send to the coder to check if needed

Awaiting your reply ...
Yame

 1

By: yame
6 year ago Dec 12, 2018 at 08:02

website cant upload plug ins

By Jazmynn in WordPressBiolife, Dec 10, 2018 at 23:58

Hi mate,

Could you please provide me your admin + FTP account? I would like to check in your site first.
Then pls take the screenshot for your issue

Regards,
Yame

 1

By: yame
6 year ago Dec 12, 2018 at 07:56

How can I change header logo?

By Usmanhafeezkh in WordPressKuteShop, Dec 12, 2018 at 07:33

Okay mate. So I will close this ticket. For any assistance, pls submit a new one then I will check

Best regards,
Yame

 2

By: yame
6 year ago Dec 12, 2018 at 09:11

Variant

By ikrampatel12345 in ShopifyX.Shop, Dec 7, 2018 at 06:42

Hi
1/ http://prntscr.com/lubfti
2/http://prntscr.com/lubg1f
3/ http://prntscr.com/lubgc7

Regards, Andy

 5

By: andydao
6 year ago Dec 13, 2018 at 06:20

Attributes not getting saved in variable Products

By sanjayjangam in WordPressKuteShop, Dec 10, 2018 at 08:01

Hi mate,

The problem was fixed. Please check your site again then let me know your result

Regards,
Yame

 8

By: yame
6 year ago Dec 13, 2018 at 07:48

WPBakery Page Builder doesn't work with wordpress 5

By dihatzid in WordPressKuteShop, Dec 10, 2018 at 18:43

Ahh okay.

So I will close this ticket. For any questions, you can submit a new one then I will check for you

Best regards,
Yame

 3

By: yame
6 year ago Dec 13, 2018 at 01:50

PSD files

By Bilancino in WordPressBiolife, Dec 5, 2018 at 23:02

I've sent you an email. Please check your mail again and let me know if you cannot download.

Thanks!

 5

By: yame
6 year ago Dec 13, 2018 at 01:41

problem with attributes and variations on products

By vanessakapasouri in WordPressKuteShop, Nov 19, 2018 at 08:41

Please check your site again. The problem was fixed

 29

By: yame
6 year ago Dec 13, 2018 at 08:06

Menu customization

By vssouq in WordPressKuteShop, Oct 29, 2018 at 05:08

Hi mate,

Just because I am not sure for the things that you already exchanged with Kazim. Now I will continue to support for you, so please let me know. My skype id is: yame_kutetheme
So please tell me how can I help you.

 15

By: yame
6 year ago Dec 17, 2018 at 09:03

Update WPBakery Page Builder

By vssouq in WordPressKuteShop, Dec 5, 2018 at 11:13

I cannot access to your back end, so I cannot check for you. Pls guide me how to access to. It keeps loading when I added user and pw. I found out in your last tickets with Kazim http://prntscr.com/lutgzg

 7

By: yame
6 year ago Dec 14, 2018 at 08:47

I have a problem need to support

By ovicsoft in HTML TemplatesBoutique, Dec 13, 2018 at 16:48

Hi mate,

I do not understand your requirement.
This is the HTML template. Or you are mentioning to another template (like WordPress)?

Pls let me know then I will give you the correct answer
Regards,
Yame

 1

By: yame
6 year ago Dec 15, 2018 at 09:08

Remove Categories on listing pages or whereever products are shown

By Clearimageweb in WordPressBiolife, Dec 6, 2018 at 20:22

My pleasure :)
Hope that you will rate 5 stars to encourage for us on Themeforest.
Thank you!

 5

By: yame
6 year ago Dec 14, 2018 at 08:59

Page builder problem

By Bilancino in WordPressBiolife, Dec 12, 2018 at 19:33

It's fine :)

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

 4

By: yame
6 year ago Dec 14, 2018 at 04:06

style.css does not appear missing image, does not install demo themes, does not appear installed Visual Composer, Revolution Slider error when installing demo.

By Daymondy in WordPressKuteShop, Dec 10, 2018 at 22:18

I replied on your another ticket https://support.kutethemes.net/topic/show-topic/58580

I informed you that I imported successfully the home page demo 01 for you. Pls check it and let me know the result
Regards,
Yame

 3

By: yame
6 year ago Dec 14, 2018 at 09:01

help me demo

By Daymondy in WordPressKuteShop, Dec 13, 2018 at 02:18

Hi mate.

The process has been done. Pls check your site again.
I've imported home page demo 01 for you. If you want to import any home page demo, you can do it or let me know then I will help you

Regards,
Yame

 4

By: yame
6 year ago Dec 14, 2018 at 04:01

visual composer

By joseluis2018 in WordPressBiolife, Dec 14, 2018 at 07:27

H imate,

Excuse, I do not understand clearly you mean. Pls make it clear. Just because when I access to your site, The plugin is not installed yet.

Awaiting for your reply ...
Yame

 1

By: yame
6 year ago Dec 14, 2018 at 09:20

Unable to edit the Logo, and other header-top. Please suggest how to fix this.

By danukorn in WordPressKuteShop, Dec 7, 2018 at 14:31

Okay mate. So if you have any questions, please let me know

Hope that you will spend a little time to rate with 5 stars for me on Themeforest. It's really worth with my whole team.
Thank you so much!

 6

By: yame
6 year ago Dec 14, 2018 at 09:06

PHP Warning appears

By Leisgee in WordPressBiolife, Dec 1, 2018 at 13:55

You're welcome. Hope that you will leave the best ratings for me on Themeforest.
Thank you so much!

 6

By: yame
6 year ago Dec 15, 2018 at 01:18

I can not insert the attributes

By befsolutions in WordPressKuteShop, Dec 10, 2018 at 16:17

Yes. Just update the plugin.
Your issue was solved. If you have any other problems, pls let me know.
Hope that you will spend a little time then go to Themeforest to rate with 5 stars for us. It's really worth.
Thank you so much for your best encouragement.

Regards,

 7

By: yame
6 year ago Dec 15, 2018 at 01:20

Product Images are not Clear

By bilalhizardere in WordPressTechOne, Dec 14, 2018 at 19:22

Hi mate

We checked and saw that you set the small size for image of product (Custom size). Pls see my attachment to understand.
That's why the images on mobile version are blurry

Regards,
Yame

 1

By: yame
6 year ago Dec 15, 2018 at 09:15

Images

By CrischantiM in WordPressKuteShop, Dec 7, 2018 at 07:22

Hi mate,

We are quite confused about your question. Just because when you create a new category then add products for that category, then in shortcode Products, you just select that category, of course all included products will be shown. Or what is your intention? Pls provide me your admin account ...

 7

By: yame
6 year ago Dec 17, 2018 at 08:55

Cannot edit footer

By sagar108 in WordPressBiolife, Dec 13, 2018 at 11:47

Hi mate,

Please provide me again your admin + FTP account after re-installing the theme then I will check for you

Regards,
Yame

 7

By: yame
6 year ago Dec 17, 2018 at 02:00

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