HomeSupport systemWordPressKuteShopproblem with attributes and variations on products
  • Customer

    problem with attributes and variations on products

    Posted by: vanessakapasouri Nov 19, 2018 at 08:41 (6 year ago)
    hello i have problem again. i cannot create variations in woocommerce products. specifically attributes are not saved .see screenshots

    wp debug log file follows :

    [19-Nov-2018 08:39:02 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54
    [19-Nov-2018 08:39:05 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54


    live url http://test.gr.185-138-42-32.linuxzone105.grserver.gr/
    Capture-5bf2771dd928a.JPG
    Capture1-5bf2771de2c43.JPG
  • Customer

    Posted by: Kazim Vu, Nov 20, 2018 at 08:18 (6 year ago)

    The cause by the WooCommerce Extra Charges To Payment Gateway (Standard) plugin. Please turn off it and let me know your results.
    Kazim
  • Customer

    Posted by: vanessakapasouri, Nov 20, 2018 at 10:40 (6 year ago)

    plugin deactivated. issue remains. see for yourself.
  • Customer

    Posted by: Kazim Vu, Nov 20, 2018 at 17:04 (6 year ago)

    Please check the test product. Currently i can not access your site backend. Please check and provide me again
    wpadmin1-5bf43eb82f2de.png
  • Customer

    Posted by: vanessakapasouri, Nov 20, 2018 at 17:34 (6 year ago)

    nothing wrong for me. please use http://test.gr.185-138-42-32.linuxzone105.grserver.gr/
    Screenshot-2018-11-20-at-19.33.33-5bf445aabcfb7.png
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 03:50 (6 year ago)

    See this video shot, it still SAVES
    https://youtu.be/gNWmSxkBzXo
  • Customer

    Posted by: vanessakapasouri, Nov 21, 2018 at 07:32 (6 year ago)

    i dont know what you are doing and it works. please see my video and watch how it disappears. please help me. your template is full of bugs and i am very disappointed..

    https://www.youtube.com/watch?v=XIYo02UnVPk
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 08:07 (6 year ago)

    I did not do anything, you can see my video shot. Please clear your web browswer cache and try again
  • Customer

    Posted by: vanessakapasouri, Nov 21, 2018 at 08:17 (6 year ago)

    i did clear cache but issue remains.
    if you cant help me please let me know and I will open a dispute at themeforest.

    debug log shows

    [21-Nov-2018 08:11:48 UTC] PHP Deprecated: Function create_function() is deprecated in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/shortcodes/products.php on line 81
    [21-Nov-2018 08:11:48 UTC] PHP Deprecated: Function create_function() is deprecated in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/shortcodes/products.php on line 84
    [21-Nov-2018 08:12:24 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54
    [21-Nov-2018 08:12:26 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 08:21 (6 year ago)

    where's this message:
    21-Nov-2018 08:12:24 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54
    [21-Nov-2018 08:12:26 UTC] PHP Notice: Trying to get property 'id' of non-object in /var/www/vhosts/test.gr/httpdocs/wp-content/plugins/kuteshop-toolkit/includes/classes/attributes-swatches/product-attribute-meta.php on line 54
    Can you provide some screenshot?
  • Customer

    Posted by: vanessakapasouri, Nov 21, 2018 at 08:24 (6 year ago)

    you can access from ftp httpdocs / wp-content / debug.log
    it s the file that writes wp errors
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 08:25 (6 year ago)

    Ok, let me check it.
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 08:43 (6 year ago)

    The cause maybe by your PHP version, it's too hight ( http://test.gr.185-138-42-32.linuxzone105.grserver.gr/test.php) Please switch off to 5.6.x- 7.1.x and let me know your results.
    Kazim
  • Customer

    Posted by: vanessakapasouri, Nov 21, 2018 at 08:48 (6 year ago)

    I changed to 5.6.38. you can see it at woocommerce > status . issue remains unfortunately
  • Customer

    Posted by: Kazim Vu, Nov 21, 2018 at 23:30 (6 year ago)

    Good morning
    It's a warning only. About the debug.log issue, my coder will check again and fix asap.
    Have a nice day
  • Customer

    Posted by: vanessakapasouri, Nov 29, 2018 at 17:38 (6 year ago)

    Hello any news ?
  • Customer

    Posted by: Kazim Vu, Nov 30, 2018 at 05:27 (6 year ago)

    It's updated. Please check again and let me know your results.
    Kazim
  • Customer

    Posted by: vanessakapasouri, Dec 2, 2018 at 07:28 (6 year ago)

    issue remains. sorry kazim but this ticket is 12 days old and i am getting frustrated. i cannot work properly my website.
    can you fix this ?
  • Manager

    Posted by: yame, Dec 4, 2018 at 03:11 (6 year ago)

    Hi mate,

    My coder is checking your site and I will inform you when I get any his feedback.
    Thanks for your patience!
    Yame
  • Manager

    Posted by: yame, Dec 5, 2018 at 04:15 (6 year ago)

    Hi mate,

    I got feedback from coder: This was fixed on the updated version. Please update your theme to the latest version and update plugin Kuteshop Toolkit to solve your problem.

    Pls try then let me know
  • Customer

    Posted by: vanessakapasouri, Dec 6, 2018 at 09:01 (6 year ago)

    οκ thanks. what is the procedure for updating? via themeforest of via kuteshop dashboard ?
  • Manager

    Posted by: yame, Dec 6, 2018 at 09:11 (6 year ago)

    https://prnt.sc/lqtruk

    Pls update your theme via Kuteshop dashboard.
  • Customer

    Posted by: vanessakapasouri, Dec 6, 2018 at 11:44 (6 year ago)

    TEMPLATE ON V 3.2.6
    KUTESHOP TOOLKIT V 1.2.1

    HAVE YOU RELEASED NEWER VERSIONS ? BECAUSE NO NOTIFICATIONS FOR UPDATES ARE AVAILABLE. CHECK FOR YOUSELF PLEASE. I HAVE PROVIDED CREDENTIALS IN PREVIOUS POST
  • Manager

    Posted by: yame, Dec 7, 2018 at 17:59 (6 year ago)

    Now it is already 3.2.7. I cannot access to your admin account. Can you provide it again?
  • Customer

    Posted by: vanessakapasouri, Dec 8, 2018 at 06:20 (6 year ago)

    credentials in secret info area
  • Manager

    Posted by: yame, Dec 10, 2018 at 02:03 (6 year ago)

    http://prntscr.com/lsvfro
    http://prntscr.com/lsvg10 Ovic Toolkit plugin was already 1.2.2. So pls update this plugin for your site
  • Customer

    Posted by: sanjayjangam, Dec 10, 2018 at 08:24 (6 year ago)

    this is your kuteshop toolkit plugin problem as i checked it its working on previous plugin.
  • Manager

    Posted by: yame, Dec 12, 2018 at 10:05 (6 year ago)

    I will send to coder again to check it for you
  • Customer

    Posted by: vanessakapasouri, Dec 12, 2018 at 20:30 (6 year ago)

    it is not working. please check again and have some tests for yourself before telling me that issue is resolved. This is quite annoying.

    (kuteshop toolkit 1.2.2 | template 3.2.7 )
  • Manager

    Posted by: yame, Dec 13, 2018 at 08:06 (6 year ago)

    Please check your site again. The problem was fixed

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