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I can't modify footer 02

By alfredotonelli in WordPressBiolife, Oct 1, 2018 at 16:05

Hello @alfredotonelli,

Here I send you the online document of this theme.
I also wrote clearly for this part. You have to set in WP Bakery Page Builder. Please see then Big Note then try it for your site
https://biolife.kutethemes.net/documentation/docs/faqs/how-to-build-pages-with-vc-template/

If you have other questions, do not hesitate to contact with me.
Could you ...

1

By: yame
6 year ago Oct 2, 2018 at 02:58

Demo data install fail

By miguelzd in WordPressBiolife, Oct 2, 2018 at 03:25

It's done. Please check your site again then tell me your result

2

By: yame
6 year ago Oct 2, 2018 at 07:42

Please enter Mail Chimp API Key in

By vssouq in WordPressKuteShop, Oct 1, 2018 at 08:51

As your attached files above, they are warning only and you should enter the MailChimp API key or remove this function. About the WPBakery Page Builder, it will be updated when the kuteshop's updated a new version.
Kazim

7

By: Kazim Vu
6 year ago Oct 4, 2018 at 05:09

Change the price symbol

By vssouq in WordPressKuteShop, Oct 2, 2018 at 15:48

connected via skype

3

By: Kazim Vu
6 year ago Oct 4, 2018 at 09:37

Wordpress White Screen Error

By prime55 in WordPressTechOne, Oct 2, 2018 at 17:20

Good morning, prime55
The cause maybe something's wrong when theme's installed. May i remove all your demo contents and reinstall from scratch? I will check and help you.

Kazim

1

By: Kazim Vu
6 year ago Oct 3, 2018 at 00:58

How do I turn this pop-up on hold temporarily ?

By vssouq in WordPressKuteShop, Oct 3, 2018 at 05:59

In this case, you enter the dashboard choose Kuteshop>>Theme Options>>Newsletter Settings>>and turn on the enable popup newsletter option as the attachment screenshot.

Regards

1

By: Kazim Vu
6 year ago Oct 3, 2018 at 08:41

Translate button

By licensequeen in ShopifyWorldmart, Oct 1, 2018 at 13:15

you are welcome

Regards, Andy

5

By: andydao
6 year ago Oct 4, 2018 at 01:52

Change header and footer text

By vssouq in WordPressKuteShop, Oct 3, 2018 at 15:16

HI vssouq
- About the header texts, you can do at the dashboard>>Appearance>>Menu>>Top left menu
- About the footer texts, you can check at the dashboard>>Kuteshop>>Footer Builder>>your footer
It's the best when we connect together via skype. Waitng your connection
Kazim

1

By: Kazim Vu
6 year ago Oct 4, 2018 at 00:48

How can I add sidebar menu? There is no option

By wpark6765 in ShopifyiMarket, Oct 3, 2018 at 16:51

Hi, please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: andydao
6 year ago Oct 4, 2018 at 01:52

How to install a template demo, without installing an image ?

By vssouq in WordPressKuteShop, Oct 2, 2018 at 13:46

connected

15

By: Kazim Vu
6 year ago Oct 4, 2018 at 09:38

THREE ISSUES WITH KUTESHOP THEME

By stephenogunyemi in WordPressKuteShop, Oct 4, 2018 at 15:13

If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Kazim

4

By: Kazim Vu
6 year ago Oct 5, 2018 at 02:29

Change slider product-category

By vssouq in WordPressKuteShop, Oct 6, 2018 at 04:29

Replied

3

By: Kazim Vu
6 year ago Oct 9, 2018 at 02:53

Footer not working in the single products pages

By myamman in WordPressKuteShop, Oct 3, 2018 at 14:53

I have checked and found that the cause by your translation, please connect to the author of the wpml plugin. He will check and guide you how to translate it.
Kazim

3

By: Kazim Vu
6 year ago Oct 9, 2018 at 01:28

Editor not showing anymore

By CamilleFAURE12 in WordPressKuteShop, Oct 8, 2018 at 13:27

Hi CamilleFAURE12
I am really sorry because i can not help in this case because i do not know where's your change. You have to do by yourself or connect to customized service. I do not support for custom work. I am really sorry.
Kazim

1

By: Kazim Vu
6 year ago Oct 9, 2018 at 01:31

Theme Option Not Work and other problems

By shakerin in WordPressKuteShop, Sep 5, 2018 at 15:41

Hi shakerin,
Which's tab style? Because i have checked with some styles, they still works fine

Kazim

15

By: Kazim Vu
6 year ago Oct 11, 2018 at 05:21

Import data field unavailable

By janetkatembo in WordPressKuteShop, Oct 9, 2018 at 12:59

Good morning
The cause maybe you have not install the Ovic Plugins. Also, i have checked your site but i can not access it. Please check and provide me again.
Do you want to re-install the Kuteshop theme, it includes my demo contents?
Waiting your answer...
Kazim

1

By: Kazim Vu
6 year ago Oct 10, 2018 at 01:46

Installing Multivendor Plugins

By stephenogunyemi in WordPressKuteShop, Oct 10, 2018 at 03:44

Hi stephenogunyemi
- About the WCLover lugin issue. I am not sure because there are much plugins, it supports for multivendor . In your case, you can use the WC Vendor plugin, it's compatible with the KuteShop theme.
Regards

1

By: Kazim Vu
6 year ago Oct 10, 2018 at 05:19

Hide the menu on the mobile

By vssouq in WordPressKuteShop, Oct 10, 2018 at 08:59

Hi vssouq
In this case, you have to custom by yourself or connect to Customized Services( https://support.kutethemes.net/offer/add), where they will check and rid of it. I am really sorry because it relates to custom work and i do not support it.
Kazim

1

By: Kazim Vu
6 year ago Oct 11, 2018 at 01:46

Increase and decrease quantity buttons not working

By chenito in ShopifyWorldmart, Oct 4, 2018 at 18:16

Hi,
I have resolved your issue.
Please check it again.
Regards, Andy

3

By: andydao
6 year ago Oct 11, 2018 at 00:25

demo import problem

By aponsn in WordPressKuteShop, Oct 10, 2018 at 10:24

Hi aponsn
I have got your complain from my administrator. The cause by you have closed this ticket before that's why i have not replied to you.
How's it now? Do you have any problems?
Kazim

1

By: Kazim Vu
6 year ago Oct 30, 2018 at 03:29

PURCHASE CODE

By antoniocorres in WordPressBiolife, Oct 9, 2018 at 09:39

I also checked your site. You do not need to add any license there, and your site still works correctly.

You just update your theme when you get the alert to update from us, do not need to fill any license, mate.

If you need any information, you can add my ...

3

By: yame
6 year ago Oct 11, 2018 at 02:34

Images for Shop Category and Subcategory in Banner space

By stephenogunyemi in WordPressKuteShop, Oct 10, 2018 at 18:27

Good morning
In your case, you enter the dashboard choose Products>>Categories>>your category>>Upload/Add Image as the attachment screenshot. Please do it and let me know your results.
Kazim

1

By: Kazim Vu
6 year ago Oct 11, 2018 at 01:19

Hide The Cart in the header

By QAOoriginal in WordPressKuteShop, Oct 11, 2018 at 10:26

Hi QAOoriginal
In your case, you can do by the css codes. I would like to check your site however i can not access it( see the attachment screenshot) Could you provide your wp-admin +ftp accounts via secret information area? I will check and help you
Kazim

1

By: Kazim Vu
6 year ago Oct 11, 2018 at 17:57

Theme translation

By callara in WordPressBiolife, Oct 11, 2018 at 10:27

And, please back up your site. Just because my coder checks, he sees that you are activating Child - theme. You may edit something.
So, back up then inform me. Then the coder will continue to check for you (don't forget to provide Cpanel / FTP)

2

By: yame
6 year ago Oct 12, 2018 at 03:45

Mobile search problem

By blue4fun in WordPressKuteShop, Oct 9, 2018 at 07:33

Hi blue4fun
COuld you please connect to me via skype: itsonla ? I would like to live chat and need more info from you
Waiting your connection

3

By: Kazim Vu
6 year ago Oct 12, 2018 at 04:01

Cant replicate your demo home page

By sprnva in WordPressBiolife, Oct 8, 2018 at 17:22

The issue was supported via Skype

8

By: yame
6 year ago Oct 19, 2018 at 02:44

Imarket Collection Page Issues

By neillopez99 in ShopifyiMarket, Sep 20, 2018 at 01:57

My price is 20$

Regards, Andy

13

By: andydao
6 year ago Oct 12, 2018 at 01:50

logo is too small

By ksnastur in WordPressBiolife, Oct 11, 2018 at 20:49

Hello,

I got the feedback. Just because you uploaded a quite big logo, so when it was applied, the size of the logo was shrunk.

So, pls choose another image for logo with the smaller size. It will be better

Try then tell me your result

4

By: yame
6 year ago Oct 18, 2018 at 07:14

Accidently Purchase this

By sETu307 in PrestashopSuperShop, Oct 11, 2018 at 22:15

I also informed them about your requirement. They will check one by one just because they get a lot of emails. Hope you understand for this

3

By: yame
6 year ago Oct 13, 2018 at 01:36

Problem with user register

By dihatzid in WordPressKuteShop, Oct 10, 2018 at 10:40

Thank you very much

11

By: Kazim Vu
6 year ago Oct 15, 2018 at 03:50

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