HomeSupport systemWordPressBiolifeCant replicate your demo home page
  • Customer

    Cant replicate your demo home page

    Posted by: sprnva Oct 8, 2018 at 17:22 (6 year ago)
    Hello,

    I cant seem to replicate your Main Home Page 01. I imported all the demo content and Rev Sliders, but it seems to be a CSS issue. Doesnt look right at all.
  • Customer

    Posted by: yame, Oct 9, 2018 at 02:15 (6 year ago)

    Hello sprnva,

    Could you please provide me your admin + FTP account? I would like to check you site

    And, pls take the screenshot for your issue. I will check faster

    Looking forwards to getting back your reply ...
    Yame
  • Customer

    Posted by: sprnva, Oct 9, 2018 at 12:58 (6 year ago)

    Info submitted via (Secret Information Field)
  • Manager

    Posted by: yame, Oct 10, 2018 at 01:27 (6 year ago)

    I see your account. But I cannot access to from your domain. http://prntscr.com/l48ejn
    How can I access to your site? Pls guide me. And provide also your Cpanel / FTP. We will import again the theme for you if needed
  • Customer

    Posted by: sprnva, Oct 10, 2018 at 10:40 (6 year ago)

    Info above
  • Customer

    Posted by: yame, Oct 11, 2018 at 03:42 (6 year ago)

    I check your site already. And I also create a new page named: Home page.
    When you see this page in front end, it's quite fine. The problem is that your importing process was missed so some fields / parts in your site display incorrectly.

    You just have only one product and one post. If you agree, we will help you to re-import the demo data to make sure that your site shows well.
    If that, pls provide me the Cpanel, then we will do it for you

    Waiting for your reply soon
    Yame
  • Customer

    Posted by: sprnva, Oct 11, 2018 at 19:59 (6 year ago)

    Please do so through the ftp I sent via secret field on the previous messages. Feel free to erease and create any content, its a fresh install. If you need specific access to root level then let me know. Please I need help with this ASAP, Ive been trying to set up this theme since Monday, replies take a day and no action has been taken. I appreciate your urgency on this matter.
  • Manager

    Posted by: yame, Oct 12, 2018 at 03:32 (6 year ago)

    Just need Cpanel. It's safe when importing. You just need to provide Cpanel of (http://sup3rnova.com/kikuet)
    We will remove the theme, data, products, posts in your site and install a new one.
    And, pls let me know which home page do you want to install?
    Today is Friday and we will not work in the weekend, so, pls contact me here or via Skype id: yame_kutetheme
    I will support directly for you
  • Manager

    Posted by: yame, Oct 19, 2018 at 02:44 (6 year ago)

    The issue was supported via Skype

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES