• Customer

    How to install a template demo, without installing an image ?

    Posted by: vssouq Oct 2, 2018 at 13:46 (6 year ago)
    The template was installed, but the demo did not install properly
    I deleted it again
    Reinstall, not installed again!
    The main menu does not show the left hand side.

    I used this tutorial to install and launc
    https://help.kutethemes.com/docs/the-general-configuarion/installing-a-theme/
    or
    Documentation Folder
    ==================================================
    I'm gonna do I install the demo without additional images
    Like this old video:
    https://goo.gl/v7txAX

    Thank you in advance for your response

  • Customer

    Posted by: Kazim Vu, Oct 2, 2018 at 16:05 (6 year ago)

    HI vssouq
    May i delete all your demo contents and re-install from scratch? I would like to install as my demo.
    Waiting your reply..
  • Customer

    Posted by: vssouq, Oct 2, 2018 at 16:18 (6 year ago)

    Hi Kazim Vu
    Yes, no problem

    Only demo links in the future will not be problematic.
    I do not need images and demo of the product.
    If it is not possible to upload.

    Thanks for the great support and cooperation
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 01:34 (6 year ago)

    Good morning
    I am re-installing the Kuteshop theme. Please do not do anything. I will inform you when it's done.

    Kazim
  • Customer

    Posted by: vssouq, Oct 3, 2018 at 05:33 (6 year ago)

    Hi Kazim Vu
    good morning

    I will not do anything until your change is over.
    But I can not login with a username and password myself anymore !
    Did you change my password ?
    I need demo version 1, can I change later?

    Thanks for your cooperation.
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 06:31 (6 year ago)

    Your host's too slow. Could you please provide your ftp or cpanel accounts via secret information area? I would like to check your host and re-upload some files.
    Waiting your reply..

    Kazim
  • Customer

    Posted by: vssouq, Oct 3, 2018 at 07:28 (6 year ago)

    Hi Kazim Vu

    I know my server is restricted and the access permission is closed.
    You must submit your ip for ftp.
    I am allowed to enter 3 IPs .
    Please send all your IPs to the connection problem.
    I will immediately open the level of access.

    Please send privately .
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 08:06 (6 year ago)

    it's automatic IP, so can not give you. Please unblock IP from Vietnam and let me know
    Kazim
  • Customer

    Posted by: vssouq, Oct 3, 2018 at 10:13 (6 year ago)

    Hi Kazim Vu

    We talked with server support.
    Said No problem, just take care of my host information.
    I gave private password access.
    Was tested and had no problem.
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 16:12 (6 year ago)

    It gets 502 bad gateway error when file's uploaded. Could you please re-install the wordpress only and provide your wp-admin account?
    Regards
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 16:13 (6 year ago)

    it's 23:30 here. Can you connect to me via skype: itsonla ? I would like to live chat and need some help from you.

    Kazim
  • Customer

    Posted by: vssouq, Oct 3, 2018 at 17:35 (6 year ago)

    Hi Kazim Vu
    Here is 00:30, Vietnam time

    Access to the site is the same as the previous level
    If you can connect to the remote connection program, you can install it more easily and without limitation.
    For example : TeamViewer
  • Customer

    Posted by: vssouq, Oct 3, 2018 at 17:10 (6 year ago)

    Hi Kazim Vu
    Good time

    I've also built a new database and installed WordPress
    I do not touch anything so you can install it from the first

    I will install WordPress again and fix the restrictions. I'll let you know sooner

    I can not talk to skype :(
    I would love to talk to you, but my conversation is weak :(
    I am from Dubai and speak Persian and do not speak English. (I can only type English)

    I can give you access level via TeamViewer
    And then I'll type you English

    If it is good, this is my profile
    I sent private details.
  • Customer

    Posted by: Kazim Vu, Oct 4, 2018 at 00:42 (6 year ago)

    Please connect to me via skype, we can type in english together. I am really need connect to you
    Waiting your connection
    Kazim
  • Customer

    Posted by: vssouq, Oct 4, 2018 at 04:09 (6 year ago)

    Hi Kazim Vu
    good morning

    I'm online now and I'm waiting for you on Skype
    skype Name : dbookshop
  • Customer

    Posted by: Kazim Vu, Oct 4, 2018 at 09:38 (6 year ago)

    connected

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