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Your cart is empty and empty adress

By perpol in PrestashopLogancee, Jun 15, 2018 at 10:55

Hope that you will not meet this bug anymore

15

By: yame
6 year ago Aug 1, 2018 at 01:02

How to Make Use of the Demo version 7 On A Live Site

By gabbyebook4study in WordPressKuteShop, Jul 10, 2018 at 16:28

Also, you site's changed( customized) and you have to do by yourself. There's no way because i support for default of theme only. I am really sorry.

31

By: Kazim Vu
6 year ago Jul 31, 2018 at 06:09

Images are not appearing on site

By DomesticWelder in ShopifyiMarket, Jul 31, 2018 at 15:33

Hi, please add my email to your store. I will check and resolve your issue soon.
My email is chungk4bictu@gmail.com

Yes, you need to enable "Use currency". It is required.
Regards, Andy

2

By: andydao
6 year ago Aug 1, 2018 at 01:55

Prices are not displaying

By DomesticWelder in ShopifyiMarket, Jul 31, 2018 at 14:22

Hi, I have fixed your issues.
+ you had problem with CURRENCY FORMATTING in admin. I config it again.
http://prntscr.com/kdaapd
now it is working: https://www.domesticwelder.com/

+ " I also don't know how to put the Home icon in the main menu". About this one, Please explain more.
do you want to have megamenu at home ...

4

By: andydao
6 year ago Aug 1, 2018 at 09:48

cant install demo

By blue4fun in WordPressKuteShop, Jul 27, 2018 at 07:42

If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

10

By: Kazim Vu
6 year ago Aug 1, 2018 at 09:31

508..Resource Limit Is Reached

By Steliam in WordPressKuteShop, Jul 30, 2018 at 14:28

Thanks

6

By: Kazim Vu
6 year ago Aug 2, 2018 at 01:06

Footer only Code / WPBakery Page Builder Licence

By MJayOne in WordPressTuran, Aug 1, 2018 at 07:44

It's just the invitation to buy the plugin if you want to update automatically for your site.
Anyway, we update this plugin attached following the theme and it can fully meet all your requirements.

Hope that you will spend a little time then give the best rating for our team.
Thank you!
Yame

3

By: yame
6 year ago Aug 2, 2018 at 00:57

Theme not installing

By WesMc in ShopifyiMarket, Aug 1, 2018 at 12:40

Hi,
please extra zip file which you downloaded from Themeforest.
And then find "iMarket_package_1.0.0" folder. It contains 6 zip demo which you need to upload to your store.
http://prntscr.com/kdm2v2

Regards, Andy

1

By: andydao
6 year ago Aug 2, 2018 at 01:33

Having an issue removing the magnifying glass on products

By brynndustries in WordPressTuran, Aug 2, 2018 at 07:17

Hello,

I've replied for you in your another ticket. Please check it.
I will close this to control all your issues easily.

Best regards,
Yame

1

By: yame
6 year ago Aug 2, 2018 at 09:39

Categories,top primary menus,left menus and tabs

By Steliam in WordPressKuteShop, Jul 26, 2018 at 17:41

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

11

By: Kazim Vu
6 year ago Aug 2, 2018 at 08:39

KureShop vertical product gallery on single product page

By Indrajit_ref in WordPressKuteShop, Aug 2, 2018 at 07:40

In this case, you have to custom by yourself or connect to customized services, where they can help you. I am really sorry because i do not support for custom work. By default of theme, it does not exist this option. If you have other questions, do not hesitate to ...

3

By: Kazim Vu
6 year ago Aug 2, 2018 at 08:56

Product Category Sorting

By blackjedi in WordPressTuran, Aug 1, 2018 at 21:43

You forgot to provide me your admin account. Please provide this then my coder will check for you

3

By: yame
6 year ago Aug 3, 2018 at 00:27

Having an issue removing the magnifying glass on products

By brynndustries in WordPressTuran, Aug 2, 2018 at 07:17

Hello,

- To disable Quick view, from Dashboard, please enter to: YITH Plugins > then un-tick for Quick view box, the quick view icon will disappear on front end

- "instant redirect to checkout when a product is added to cart.": This belongs to customized work, support forum cannot solve this, mate
Anyway, ...

7

By: yame
6 year ago Aug 3, 2018 at 07:32

Customize Bar black bars

By MJayOne in WordPressTuran, Aug 2, 2018 at 16:44

Hello,

Here I would like to show you the code to change color for these positions. Please try and let me know your result:
- Bar 1
.header-top-message,
.header-block-text{
background-color: #111111;
}

- Bar 2:
.header-top-message,
.header-block-text{
background-color: blue;
}

Anyway, If you are satisfied with our support, would you please spend a little time to give us a good ...

1

By: yame
6 year ago Aug 3, 2018 at 07:41

Product Page Layout problem

By belilyworld in PrestashopLogancee, Aug 3, 2018 at 12:26

Hello @belilyworld,

Sorry for delay.
I checked the problem on your site and demo site, I saw the problem on demo site, but your site does not.
We will check again demo soon. You can clear cache your site and your browser then check again.

Regards,
Yame

1

By: yame
6 year ago Aug 8, 2018 at 00:35

Translate the texts in the header section

By Attila_Kis in WordPressTuran, Aug 3, 2018 at 13:03

Good morning, Attila_Kis
In your case, please translate by the Loco Translate plugin. You can refer these links:
https://wordpress.org/plugins/loco-translate/
https://localise.biz/wordpress/plugin/beginners
Regards

1

By: Kazim Vu
6 year ago Aug 6, 2018 at 02:48

GDPR Compatible?

By MJayOne in WordPressTuran, Aug 2, 2018 at 16:47

Hi MJayOne,
Because there are much plugins and my theme could not be compatible with all. In your case, you have to custom by yourself or connect to customized services, where they can help you.
Regards

4

By: Kazim Vu
6 year ago Aug 6, 2018 at 04:28

A higher version of Kutetheme toolkit is needed for this theme. 1.3.5

By Ohlalapazar in WordPressKuteShop, Aug 5, 2018 at 02:54

Hi Ohlalapazar
I would like to check directly in your site however i can not access your site's back end. Please check and provide me again. Are you active the kuteshop 1.8.1 ?

1

By: Kazim Vu
6 year ago Aug 5, 2018 at 14:26

No splitted demo files in download

By Sebastian_Mika in WordPressBoutique, Aug 5, 2018 at 17:49

Hi Sebastian_Mika
In the latest theme version, it exists only one file, it's the Boutique.Wordpress.2018-07-09.xml file. You can do this file. If you have other questions, please connect to me. I will check and help you asap.
Have a nice day!

Kazim

1

By: Kazim Vu
6 year ago Aug 6, 2018 at 03:43

Kuteshop Toolkit

By mahedi083 in WordPressKuteShop, Aug 6, 2018 at 09:38

Hi mahedi083
Could you please provide your wp-admin login + FTP accounts via secret information area? I would like to check and help you.
Regards

1

By: Kazim Vu
6 year ago Aug 6, 2018 at 10:13

Questions after installing the theme

By blue4fun in WordPressKuteShop, Aug 7, 2018 at 14:11

Hi blue4fun
- issue 1; Do you want to show as my demo? https://kuteshop.kute-themes.net/shop/
There are much questions from you. Could you please connect to me via skype: itsonla? I wold like to live chat and need more info from you.
Waiting your connection...

Kazim

1

By: Kazim Vu
6 year ago Aug 8, 2018 at 06:36

Cart is not well supported for mobile devices

By himuro in HTML TemplatesKuteShop, Jul 29, 2018 at 14:30

As i mentioned at the last ticket. If's default of template. If you have any change, you have to custom by yourself because i do not have permission from the author of template

Kazim

9

By: Kazim Vu
6 year ago Aug 8, 2018 at 00:35

"Add to cart" for mobile

By himuro in HTML TemplatesKuteShop, Jul 30, 2018 at 10:28

I have sent a new packet via your email. Please check it
-About the Add to Cart button on mobile issue: It will shows when you touch on products.
- About Check out page issue: My developers check again and said that it's default of template and they do not have permission ...

5

By: Kazim Vu
6 year ago Aug 8, 2018 at 00:32

Multi-Store

By sidneiulprist in PrestashopSuperShop, Aug 7, 2018 at 18:59

Good morning,

I think you have the misunderstanding just because this theme does not support for multi stores.
So, of course, when you set up the second store, it will have the error.
I am sorry that I cannot help you in this situation.

Regards,
Yame

1

By: yame
6 year ago Aug 9, 2018 at 00:27

Feature Box/Drop Down Menu

By WesMc in ShopifyiMarket, Aug 8, 2018 at 00:42

Hi,
+ About #1, you need to config again at here: http://prntscr.com/kgfbg4
I have done it :D.
+ About #2, http://prntscr.com/kgfd1g
you need to create a menu which is called home. It is same home menu-item of main menu
http://prntscr.com/kgfdfd
and here is result: http://prntscr.com/kgfdp1
+ About #3, I have checked and resolved it.
Please check it again.

Thank ...

2

By: andydao
6 year ago Aug 9, 2018 at 02:35

RELATED PRODUCTS BADGES ISSUE - KUTETHEME 1.8.1

By ifede84 in WordPressKuteShop, Jul 25, 2018 at 09:05

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

13

By: Kazim Vu
6 year ago Aug 8, 2018 at 14:23

Do not have the option to import demo in dashboard

By tadejbogataj in WordPressKuteShop, Aug 8, 2018 at 09:57

Hi tadejbogataj
In your case, you can import at the dashboard>>Ovic Plugins>>Ovic Import Demo>>choose your demo. Also, you can import at the Tools>>Import>>Install Wordpress>>Run Impoter>>choose contents.xml file>>your account name>>Attachment file>>Run. That's all.
Please do it and let me know your results.

Regards

1

By: Kazim Vu
6 year ago Aug 8, 2018 at 14:28

Search not working.

By JamieWright1989 in WordPressTechOne, Nov 27, 2017 at 22:08

Here are CSS codes:
body .product-item.list .product-info-left {
width: 600px;
}
I have added into the Child theme. Your changes wont be lost when theme's updated in the future.

Kazim

25

By: Kazim Vu
6 year ago Aug 10, 2018 at 01:25

Return back the theme

By Ohlalapazar in WordPressKuteShop, Aug 8, 2018 at 21:28

Good morning
As i mentioned at the last ticket? Which theme version do you want to do? Kuteshop 1.8.1 or 3.1.6. I have 2 versions and customers should use the kuteshop 3.1.6, it's lighter and faster than kuteshop 1.8.1. If it's possible, please provide your wp-admin login + ftp accounts detail ...

1

By: Kazim Vu
6 year ago Aug 9, 2018 at 00:26

Theme running poorly

By dboland1 in WordPressTechOne, Aug 9, 2018 at 09:01

Good morning
Your site does not work. Please check and provide your wp-admin login + FTP accounts again. I will check and help you. Also may i remove all demo contents and re-install from scratch?

Regards

1

By: Kazim Vu
6 year ago Aug 10, 2018 at 01:03

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible