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  • Customer

    Search not working.

    Posted by: JamieWright1989 Nov 27, 2017 at 22:08 (7 year ago)
    Hi there,

    For some reason my search box has stopped working and it can not longer find results. Also when I go to sort the products the page just turns blank. Any help?

    Regards,

    Jamie
  • Customer

    Posted by: Kazim Vu, Nov 28, 2017 at 04:27 (7 year ago)

    Hi JamieWright1989
    The cause maybe by conflict plugins. Could you please provide your Admin login accounts via secret information area? I will check and guide you how to fix it.
    Regards,
  • Customer

    Posted by: JamieWright1989, Nov 28, 2017 at 11:43 (7 year ago)

    No problem, I have added login details for you.

    Regards,

    Jamie
  • Customer

    Posted by: JamieWright1989, Nov 28, 2017 at 11:49 (7 year ago)

    Sorry forgot to add the admin portal. It's in the secret info now.
  • Customer

    Posted by: Kazim Vu, Nov 29, 2017 at 01:40 (7 year ago)

    Good morning,
    I have got your secret info. In this case, i need help from coders. I will inform you soon when i have got the results from them.
    Thank you and have a nice day!

    Regards,
  • Customer

    Posted by: JamieWright1989, Nov 29, 2017 at 21:03 (7 year ago)

    No problem, thank you.
  • Customer

    Posted by: Kazim Vu, Nov 30, 2017 at 07:31 (7 year ago)

    HI
    My coders fixed it. Please check and let me know your results

    Regards,
  • Customer

    Posted by: JamieWright1989, Nov 30, 2017 at 11:11 (7 year ago)

    Hi Kazim,

    It works fine now, thanks!

    One last quick question. On my shop page i'm struggling to align the 'Add to basket' area and it is all over the place and doesn't look to pretty. I have attached a screen shot of what I mean. Is there anything I can do to align the add to basket box to the right?
    Alignment-of-box-5a1fe77bc897e.PNG
  • Customer

    Posted by: Kazim Vu, Dec 1, 2017 at 02:05 (7 year ago)

    Good morning
    I got your question. My coders will check and fix it. I will inform you soon when i have got the results from them.

    Thank you and have a nice day!
    Kazim Vu
  • Customer

    Posted by: Kazim Vu, Dec 4, 2017 at 02:28 (7 year ago)

    It's fixed. Please check again and let me know.
    Regards
  • Customer

    Posted by: JamieWright1989, Dec 4, 2017 at 12:40 (7 year ago)

    Pefect! :)

    Thank you Kazim, you have been a massive help!

    Regards,

    Jamie
  • Customer

    Posted by: Kazim Vu, Dec 4, 2017 at 16:11 (7 year ago)

    Hi Jamie
    I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Kazim
  • Customer

    Posted by: JamieWright1989, Jul 30, 2018 at 00:03 (6 year ago)

    Hi Kazim,

    I have moved over to a new domain, munkiestech.co.uk, and I'm having the same issue with the alignment of 'add to cart' box on the product pages, could you provide me with the css code so that I can align it correctly?

    Thanks,

    Jamie :)
  • Customer

    Posted by: Kazim Vu, Jul 30, 2018 at 00:21 (6 year ago)

    Hi
    My coders have edited, you can check at the dashboard>>TechOne>>Theme Options>>Custom JS/CSS. If you do not see these codes, please provide your wp-admin login again. I will check and guide you. Currently, i can not connect to your site.

    Regards
    disconnection-5b5e59edb3fb5.png
  • Customer

    Posted by: JamieWright1989, Jul 30, 2018 at 13:34 (6 year ago)

    Hi Kazim,

    Thanks for getting back in touch.

    Apologies, I have added login details for you.

    I think the CSS may have been removed when we had to reinstall the theme onto our new server.

    Thanks, again.

    Hugley appreciated!

    Jamie
  • Customer

    Posted by: Kazim Vu, Jul 31, 2018 at 01:35 (6 year ago)

    Do you have any questions? Please connect to me if you need help.
    Regards
  • Customer

    Posted by: JamieWright1989, Jul 31, 2018 at 11:57 (6 year ago)

    Hi Kazim,

    Sorry to bother you again.

    I can see that some css has been added, however, it still looks as if it isn't aligned. (See screenshot)

    If you could advise me on what to do and I'll do it.

    Thanks,

    Jamie
    2018-07-31_12-56-25-5b604ec10046d.png
  • Customer

    Posted by: Kazim Vu, Jul 31, 2018 at 14:24 (6 year ago)

    The cause maybe by your plugins, they are conflicted together. Please provide your FTP accounts again. My coders will check and reply you asap.
    Regards
  • Customer

    Posted by: JamieWright1989, Jul 31, 2018 at 16:07 (6 year ago)

    Sweet,

    Thanks, Kazim, hugely appreciated!

    I have updated with FTP details for you guys.

    Regards,

    Jamie

  • Customer

    Posted by: Kazim Vu, Aug 1, 2018 at 03:18 (6 year ago)

    Hi JamieWright1989,
    Please check your FTP account and provide me again, it's point to your web folder.

    Regards
    FTP1-5b6126780ddb1.png
  • Customer

    Posted by: JamieWright1989, Aug 1, 2018 at 09:34 (6 year ago)

    Hi Kazim,

    My apologies! Sorry for messing you about!

    This one should be fine for you now, I have just logged in with it on FileZilla and it works, all ok.

    Thanks,

    Jamie
  • Customer

    Posted by: Kazim Vu, Aug 2, 2018 at 00:10 (6 year ago)

    Good morning
    My coder's checking. I will inform you soon when it's done.
    Regards
  • Customer

    Posted by: JamieWright1989, Aug 2, 2018 at 16:25 (6 year ago)

    No problem,

    Thanks for all your help, I'll await eagerly for the results. :)
  • Customer

    Posted by: JamieWright1989, Aug 8, 2018 at 00:17 (6 year ago)

    Hi Kazim,

    Do we have an update on this? :)

    Thanks,

    Jamie
  • Customer

    Posted by: JamieWright1989, Aug 8, 2018 at 17:06 (6 year ago)

    Hi Kazim,

    Apologies for the message again, the Custom CSS that I saw was not the CSS I thought it was and it was for something else, so nothing has been added, unfortunately.

    So it won't be a conflicting plugin but rather no code in place to amend the error.

    Regards,

    Jamie
  • Customer

    Posted by: Kazim Vu, Aug 10, 2018 at 01:25 (6 year ago)

    Here are CSS codes:
    body .product-item.list .product-info-left {
    width: 600px;
    }
    I have added into the Child theme. Your changes wont be lost when theme's updated in the future.

    Kazim

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