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Why are there so many problems！

By wangquanpeng123 in ShopifyMaxstore, Jun 7, 2018 at 01:20

Hi,
I have check and fixed your issues.
#1: resolved
#2: resolved
#3: I checked but it is still working now. http://prntscr.com/jsd6df
Please view it: http://prntscr.com/jsd6ir

Regards, Andy

 1

By: andydao
7 year ago Jun 8, 2018 at 04:54

How can I register people on my web site?

By tuncsemih in WordPressTechOne, Jun 7, 2018 at 09:17

Hi @tuncsemih,

Please choose for these boxes to solve your issue.
You can see in my attachment
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much! ...

 1

By: yame
7 year ago Jun 8, 2018 at 03:52

language

By benamor69 in WordPressTuran, Jun 7, 2018 at 13:07

Hello @benamor69,

To use multi language for your site, please use plugin WPML. This is the paid plugin but it supports perfectly for translation automatically the multi language

Regards,
Yame

 1

By: yame
7 year ago Jun 8, 2018 at 00:15

Hello, My website running too slow

By Danielelhadif in WordPressKuteShop, May 29, 2018 at 09:22

Great. Please connect to me if you have any problems.
Regards

 9

By: Kazim Vu
7 year ago Jun 8, 2018 at 04:17

Affect customer experience

By wangquanpeng123 in ShopifyMaxstore, Jun 5, 2018 at 08:45

Hi,
Please check it again
it is working now: http://prntscr.com/jsd6ir

I have inspected your website and see that you installed a app which have js error: http://prntscr.com/jsd71y

I viewed my demo site and it don't have any js error: http://prntscr.com/jsd784

Regards, Andy

 5

By: andydao
7 year ago Jun 8, 2018 at 04:58

X Shop sidebar category

By bsgimexpert in ShopifyX.Shop, Jun 7, 2018 at 00:33

Hi,
I adjusted width of image: 50%.
is it ok with you?

Regards, Andy

 3

By: andydao
7 year ago Jun 10, 2018 at 14:29

Bottom Header Message is not showing up on home page

By jotterstrom in WordPressTuran, Jun 8, 2018 at 18:19

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
6 year ago Jun 19, 2018 at 09:43

How to add a new header through child theme

By blackjedi in WordPressTuran, May 31, 2018 at 09:48

My coder updated this just on Childtheme. You can create more headers on childtheme and this will not affect to update of theme in the future
I am waiting for your best rating with 5 stars for our team :)

Thank you so much!
Yame

 6

By: yame
7 year ago Jun 11, 2018 at 08:09

Google Analytics and Facebook Pixel's Code doesn't work

By valedima in PrestashopLogancee, Jun 11, 2018 at 10:01

Hello,

I got feedback from coder
1. Google Analytics: You can search for this module then download for your site. Then activate the module > hook into any position you want in Layout builder as the others

2. Facebook Pixel: You can copy the code in as you used to do. ...

 2

By: yame
7 year ago Jun 14, 2018 at 01:31

Installation

By ITS_vijay in WordPressKuteShop, Jun 11, 2018 at 10:56

Hi ITS_vijay
In your case, you can upload the KuteShop theme to your host and then you can rebuild your pages. If it's possible, please connect to me via skype: itsonla. I will guide you.
Regards

 1

By: Kazim Vu
7 year ago Jun 12, 2018 at 01:05

Not getting emails when products ordered ?

By akhaiba in WordPressKuteShop, Jun 7, 2018 at 15:30

Hi
I have checked and tested by my MailChimp account, it still works fine. Please check your MailChimp API key and let me know.
Regards

 4

By: Kazim Vu
7 year ago Jun 12, 2018 at 02:36

How to remove product rating stars

By blackjedi in WordPressTuran, Jun 11, 2018 at 03:11

I am very glad when your problem solved. If you have other questions, please connect to me. Also please do not forget go here http://themeforest.net/downloads then rate me a good review + 5 stars.
Thank you very much!

Kazim

 6

By: Kazim Vu
7 year ago Jun 12, 2018 at 01:27

Outdated copies of WooCommerce template files

By Antenociti in WordPressTuran, Jun 12, 2018 at 13:21

Hello mate,

Please update your site with the latest version. It's available

Regards,
Yame

 2

By: yame
6 year ago Jun 20, 2018 at 02:31

Mobile view blank space right side

By dutchbreeze in HTML TemplatesBoutique, Jun 13, 2018 at 13:43

Hi dutchbreeze
Thanks for your comments. My coders will check and update asap. Also, please provide your FTP account via secret information area. They will check and fix directly on your site.
Regards

 1

By: Kazim Vu
7 year ago Jun 14, 2018 at 05:40

Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.

By Wallice in WordPressTuran, May 21, 2018 at 13:58

I am sorry about this.
You can ask for the refund via this email: kutethemes@gmail.com

 15

By: yame
7 year ago Jun 14, 2018 at 01:41

How do I add this?

By reevafitness in WordPressTuran, Jun 14, 2018 at 11:23

Hello mate,

I helped you to add that section for your homepage.
You can go to your site to push / drag to the position you want

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars ...

 1

By: yame
7 year ago Jun 15, 2018 at 01:49

Cant install demo contect

By cdstarr4 in WordPressBoutique, May 2, 2018 at 15:39

Good morning
These demos do not exist in the Boutique1 package, however you can build these pages as this video shot: https://youtu.be/L8-20OgzgXg
Please do it and let me know your results. Also, please do not forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars please. It's really worth ...

 17

By: Kazim Vu
7 year ago Jun 15, 2018 at 01:01

Add number and email to top left

By cdstarr4 in WordPressBoutique, Jun 14, 2018 at 15:23

Hi cdstarr4
I have added them, you can check as the attachment screenshot. Please check and let me know your intention.
Regards

 3

By: Kazim Vu
7 year ago Jun 15, 2018 at 01:21

Blank page after saving menu item or product, problem with drag drop menu

By emium7 in PrestashopLondon Stars, Jun 11, 2018 at 11:00

For your new question, I discussed to my coder, and he said that the speeding depends on the networks. This is also the default module of Prestashop so we can not intervene to this.
Hope you can understand for this
Thank you!

 6

By: yame
7 year ago Jun 16, 2018 at 08:28

Mobile View

By cdstarr4 in WordPressBoutique, Jun 15, 2018 at 05:29

Goodmorning
I am not clear your intentions. Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Regards

 5

By: Kazim Vu
7 year ago Jun 16, 2018 at 00:20

X Shop Product Extra Image Size Change

By bsgimexpert in ShopifyX.Shop, Jun 14, 2018 at 09:40

Hi,
please view this guide: http://prntscr.com/jw83th

Regards, Andy

 4

By: andydao
6 year ago Jun 18, 2018 at 09:56

issue with image link

By Bleutortue in PrestashopLogancee, Jun 14, 2018 at 13:07

Oh. So sorry for this inconvenience. We removed the document for this from this hosting.
If you have any difficulties when building the theme, you can contact to me, I will help you.

Thank you for understanding!

 6

By: yame
6 year ago Jun 19, 2018 at 09:25

Theme settings are not saving changes

By lelooman in WordPressKuteShop, Jun 19, 2018 at 07:02

Good morning
Thank for using my theme. If you have any problems, please connect to me. I will check and reply asap.
Have a nice day!

Kazim

 6

By: Kazim Vu
6 year ago Jun 20, 2018 at 22:45

Exclude Shopping Cart (from header)

By caspar1 in WordPressBoutique, Jun 20, 2018 at 06:38

Hi caspar1
To hide the cart icon in the header, please enter the dashboard choose Boutique>>Theme Options>> Custom JS/CSS and enter these CSS codes
.header.style18 .mini-cart .cart-link {
display: none;
}
If it does not work, please provide your wp-admin login + FTP accounts via secret information area. I will ...

 1

By: Kazim Vu
6 year ago Jun 20, 2018 at 22:51

Category Thumbnails

By annouqp in PrestashopSuperShop, Jun 18, 2018 at 08:07

Hope that they will help you to solve this issue

 12

By: yame
6 year ago Jun 21, 2018 at 00:59

Theme multistore

By tiagourmet in PrestashopBoutique, Jun 11, 2018 at 10:14

I can access to your back end site. However it is forbidden. You may lock something. Please let me know how I can check your site
Also, you FTP account cannot be accessed to. It is not correct. Please check it again.

 9

By: yame
6 year ago Jun 21, 2018 at 01:13

VC not working for Footer

By caspar1 in WordPressBoutique, Jun 21, 2018 at 05:06

Hi caspar1
In your case, you enter the dashboard choose WPBakery page Builder >>Role Manager>>Custom and check all as the attachment screenshot. Please do it and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you. BTW, Could you go ...

 1

By: Kazim Vu
6 year ago Jun 21, 2018 at 05:49

Translate woocoomerce in Boutique

By nichar in PrestashopBoutique, Jun 22, 2018 at 08:29

Hello mate,

I think you are submit the wrong ticket. Here is Prestashop template and we just support for the things related to Prestashop.
So, please submit another ticket on WordPress template - Boutique theme then provide accounts. The supporter there will help you.

Regards,
Yame

 1

By: yame
6 year ago Jun 22, 2018 at 09:44

Add Google fonts to Logancee Theme

By valedima in PrestashopLogancee, Jun 1, 2018 at 11:31

Your back end account is unable to access. Please provide again and my coder will help you to check

 7

By: yame
6 year ago Jun 25, 2018 at 02:14

Cart price is not shown correctly

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 12:22

Hi @blaz1988,

Sorry for delay just because we do not work in the weekends.
For your issue, please provide us your back end info + FTP account. We would like to check your site then give you the correct answer.

Waiting for you reply soon ...
Yame

 1

By: yame
6 year ago Jun 25, 2018 at 02:03

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