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Slider: How to edit

By bsgimexpert in ShopifyX.Shop, May 14, 2018 at 04:56

Hi,
I have insert this code to index.liquid file.
Please view this link:
http://prntscr.com/jimean
http://prntscr.com/jimdjt

Regards, Andy

5

By: andydao
7 year ago May 16, 2018 at 13:31

Top Right corner icons moving down

By bsgimexpert in ShopifyX.Shop, May 16, 2018 at 05:40

Hi,
I have checked it again
And I can not your detect your issue.
Please check it again

Regards, Andy

1

By: andydao
7 year ago May 16, 2018 at 13:42

Problem creating a shortcode

By lavaporeria in WordPressTuran, May 16, 2018 at 11:52

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago Jun 19, 2018 at 09:45

Home Slider Smartphon and Tablet

By garola in PrestashopLondon Stars, May 10, 2018 at 08:25

OK mate,

So I will close this ticket. If you have the others, pls submit a new one + provide accounts. We will check

Best regards,
Yame

5

By: yame
7 year ago May 17, 2018 at 07:49

AK

By akhaiba in WordPressKuteShop, May 16, 2018 at 21:00

HI akhaiba
I have checked but it still works fine. Could you please take some screenshot to describe it? Also, please provide your wp-admin login + FTP accounts again. Currently your wp-admin does not work.
Regards

1

By: Kazim Vu
7 year ago May 17, 2018 at 05:05

change banner

By bealeti80 in PrestashopBoutique, May 16, 2018 at 20:44

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
7 year ago Jun 20, 2018 at 01:44

Shop page changes

By williamvn in WordPressTuran, May 15, 2018 at 14:39

Please check your site again. My coder has updated again your translate file and now your texts are translated correctly
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with ...

7

By: yame
7 year ago May 21, 2018 at 02:13

Visual Composer not working

By WordStress in WordPressTuran, May 20, 2018 at 10:06

Hi @WordStress,

If you can work with VC, pls negative to WPBakery Page Builder from Dashboard > Role Manager > Select the Post Types is Custom then tick on the box of Footer.
You can see in my attachment below to understand.
If you are satisfied with our support, would you please spend ...

1

By: yame
7 year ago May 21, 2018 at 01:07

Mega menu is not working

By SHELLYCRUX in WordPressKuteShop, May 20, 2018 at 10:18

Good morning, SHELLYCRUX
The cause maybe something's wrong. Please recommend this video shot, it guides you how to create a mega menu.
https://www.youtube.com/watch?v=rN6dQ8OK-JE
If it does not work, please provide your wp-admin login + FTP accounts via secret information area. I will check and help you.
Regards

1

By: Kazim Vu
7 year ago May 21, 2018 at 00:45

Change language

By WordStress in WordPressTuran, May 20, 2018 at 10:19

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago Jun 19, 2018 at 09:44

Fashion mega menu

By lointain in WordPressKuteShop, May 17, 2018 at 15:32

Hi lointain
In your case, the cause maybe by php version issue. You should check your PHP version, my theme supports for PHP 5.6.x or 7.1.x. If it does not work, please provide your FTP account again.My coders will check and fix asap.
Regards

3

By: Kazim Vu
7 year ago May 21, 2018 at 02:25

full width products in tabs

By cviz in WordPressKuteShop, May 8, 2018 at 23:19

About Latest Deal section, you can choose other style as the style 01
Regards

9

By: Kazim Vu
7 year ago May 21, 2018 at 03:43

categories

By Wallice in WordPressTuran, May 18, 2018 at 10:28

Hi Jamie,

We fixed this problem for your site.
Please check it again. If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

4

By: yame
7 year ago May 22, 2018 at 01:32

Shop page

By williamvn in WordPressTuran, May 14, 2018 at 16:26

I've done the translation for you and I still translated these texts.
Please see my attachment

9

By: yame
7 year ago May 22, 2018 at 00:41

Footer

By taneilcurrie in WordPressTuran, May 22, 2018 at 01:40

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago Jun 19, 2018 at 09:44

Newsletter Sign up - Popup

By taneilcurrie in WordPressTuran, May 22, 2018 at 20:37

I think I will support for your via Skype. Please connect me via id: yame_kutetheme
I am there already.

3

By: yame
7 year ago May 23, 2018 at 01:10

On changing "no of product per page" drop down 404 error occur

By SHELLYCRUX in WordPressKuteShop, May 23, 2018 at 12:47

Hi SHELLYCRUX
I have check on main and vertical menus but i did not get the same problems as you mentioned. Could you please describe more detail with screenshots? I will check and help you. Also, please do not forget provide our wp-admin login account via secret information area.
Regards

1

By: Kazim Vu
7 year ago May 24, 2018 at 06:07

Cookie Banner

By bealeti80 in PrestashopBoutique, May 27, 2018 at 19:27

OK mate.
So I will close this ticket. For the others, pls submit a new one then provide account, I will check for you

Best regards,
Yame

4

By: yame
7 year ago May 30, 2018 at 09:03

where i get pre made demo theme

By abhargud in WordPressBoutique, May 27, 2018 at 11:57

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

5

By: Kazim Vu
7 year ago May 29, 2018 at 08:01

Add to cart button not working in mobile version

By Vikec8 in WordPressTuran, May 27, 2018 at 15:48

Yep, I mean in demo, we just have popup to inform to the buyer that the product has been added to cart. It does not have same form as yours.
Even in homepage or in single product page, you have another popup (Go to cart..), but demo site does not have.

7

By: yame
7 year ago May 29, 2018 at 09:41

Can not install the Home jewelry template

By Signia in PrestashopLogancee, May 17, 2018 at 10:37

Hope that you will rate for our team
Thanks!

6

By: yame
7 year ago May 30, 2018 at 03:36

Tabs

By digoulart in WordPressKuteShop, May 31, 2018 at 01:29

The cause by your firewall. Please check and unblock IP from Vietnam.
Regards

3

By: Kazim Vu
7 year ago May 31, 2018 at 06:44

Can I add pdf in the product page?

By tuncsemih in WordPressTechOne, May 31, 2018 at 07:22

Hi tuncsemih
Currently the Techone theme, it's not include this function. In this case, you have to custom by yourself or connect to customized services, where they can help you. I am really sorry because i do not support for custom work. If you have other questions, please connect to me.

Regards

1

By: Kazim Vu
7 year ago May 31, 2018 at 16:08

Translating theme in my language

By pcshopme in WordPressTechOne, May 25, 2018 at 08:32

The cause by your loco setting. It works now. Please translate your site and let me know your results.
Regards

13

By: Kazim Vu
7 year ago Jun 1, 2018 at 02:11

Outdated woocommerce templates

By mouderkirk in WordPressTuran, May 31, 2018 at 18:21

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago Jun 19, 2018 at 09:44

X Shop Product Images

By bsgimexpert in ShopifyX.Shop, Jun 1, 2018 at 04:08

Hi,
I have fixed your issues.
You can disable or enable the related product at here: http://prntscr.com/jqqkep
please check it again.

4

By: andydao
7 year ago Jun 4, 2018 at 15:56

Theme not excepted by shopify

By woodman54 in ShopifyTechone, May 29, 2018 at 22:09

Hi,
please view my document on this theme.


Regards, Andy

3

By: andydao
7 year ago Jun 5, 2018 at 05:52

The picture is not clear

By wangquanpeng123 in ShopifyMaxstore, Jun 2, 2018 at 06:07

Hi,
I have fixed your issues.
Please check it again.

Regards, Andy

3

By: andydao
7 year ago Jun 5, 2018 at 16:16

Can I add description and image in the product category?

By frenen2000 in WordPressTechOne, May 21, 2018 at 03:13

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

24

By: Kazim Vu
7 year ago Jun 6, 2018 at 06:43

The quick search with categories does not work

By plazapi in PrestashopSuperShop, Jun 6, 2018 at 01:52

Hi @plazapi,

Could you please provide me your back end + FTP account for your site. Just because we cannot see anything from your domain

Regards,
Yame

1

By: yame
7 year ago Jun 7, 2018 at 07:07

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