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Missing Visual Composer for Header and Footer

By kaarafarinan in WordPressBoutique, Feb 6, 2018 at 15:13

In this theme, you can not edit it. If you have any change, you can custom at the wp-content\themes\kute-boutique\templates\headers
Regards

 3

By: Kazim Vu
7 year ago Feb 7, 2018 at 09:38

Shopping Cart link does not work

By kaarafarinan in WordPressBoutique, Feb 6, 2018 at 15:19

I am very glad when your problem solved.
BTW, please DO NOT forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars. It's really worth with me.
Thank you and Have a great day!

 3

By: Kazim Vu
7 year ago Feb 7, 2018 at 09:39

Deals of the day

By nsaivamsi in PrestashopSuperShop, Feb 7, 2018 at 17:24

Hi mate.

I sent you the solution for your issue many days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
7 year ago Mar 12, 2018 at 01:39

Kutetheme Phiên bản: 1.7.8 bị lỗi khi cập nhật WooCommerce Phiên bản 3.3.0

By lucaphuoc in WordPressKuteShop, Jan 31, 2018 at 10:38

Hi ban
Hàng chữ hàng chữ: "desktop-columns-3 tablet-columns-2 mobile-columns-1" thì coders đã fixed rồi. Còn thông báo chứa một số file đã quá cũ, đấy chỉ là cảnh báo và không ảnh hưởng gì đến sit, bên mình đang fix và update theme sớm nhất có thể.
Cám ơn bạn

 6

By: Kazim Vu
7 year ago Feb 9, 2018 at 01:35

Product Additional information

By rynojacobs in ShopifyTechone, Feb 8, 2018 at 21:10

1

By: rynojacobs
7 year ago Feb 8, 2018 at 21:10

Homepage style doesn't work

By valedima in PrestashopLogancee, Feb 9, 2018 at 11:23

Hello valedima,

Could you please provide me your back end account? I will check the problem for you

Regards,
Yame

 1

By: yame
7 year ago Feb 22, 2018 at 10:15

When TechOne theme enabled, Appearience -> Menus not working

By digijuice in WordPressTechOne, Jan 31, 2018 at 11:50

Hi digijuice
The cause by your plugins they are conflicted together. Please deactive for each plugin and then check your menu again. My coders said that they forgot the plugin name. If it does not work, please provide your main admin login + FTP accounts via secret information area. My ...

 6

By: Kazim Vu
7 year ago Feb 12, 2018 at 06:50

Brands shortcode does not work

By kaarafarinan in WordPressBoutique, Feb 9, 2018 at 15:54

Hi
I have checked the brand page and did not get the same problems as your attached file above. Please check again and let me know your results.
Regards

 1

By: Kazim Vu
7 year ago Feb 12, 2018 at 06:46

Single product page displays the "Review" tab by default but should be the "Description" tab

By customquads in ShopifyX.Shop, Feb 4, 2018 at 05:15

Hi, Is it possible to get support before LUNAR NEW YEAR?

 4

By: customquads
7 year ago Feb 10, 2018 at 01:24

Products displayed in five tab collection do not link to the product page

By customquads in ShopifyX.Shop, Feb 4, 2018 at 06:01

Hi, Is it possible to get support before LUNAR NEW YEAR?

 4

By: customquads
7 year ago Feb 10, 2018 at 01:24

Cannot remove words

By customquads in ShopifyX.Shop, Feb 4, 2018 at 05:54

Hi, Is it possible to get support before LUNAR NEW YEAR?

 4

By: customquads
7 year ago Feb 10, 2018 at 01:25

No Sidebar

By kaarafarinan in WordPressBoutique, Feb 9, 2018 at 16:02

I have checked and found that it still working fine. Please check again

 6

By: Kazim Vu
7 year ago Feb 12, 2018 at 07:10

load web page faster

By hdeburchgraeve in WordPressTechOne, Feb 10, 2018 at 14:01

Hi
It's too hard, however please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed ...

 1

By: Kazim Vu
7 year ago Feb 12, 2018 at 06:39

Mistake on TechOne

By ravgos in ShopifyTechone, Feb 10, 2018 at 19:40

1

By: ravgos
7 year ago Feb 10, 2018 at 19:40

Change color in Header

By datario in WordPressTechOne, Feb 11, 2018 at 15:32

Hi datario
What do you want to change? Background color or texts color? Here are the css codes for texts:
.block-minicart .cart-text .text2 {
color: #ebebeb;
}
.block-minicart .cart-text .woocommerce-Price-amount {
color: #e6e6e6;
}
.hotline .content .text {
color: #e6e6e6;
}
If it does not work, please provide your wordpress admin login +FTP accounts via secret information ...

 1

By: Kazim Vu
7 year ago Feb 12, 2018 at 06:29

Unable to translate some of the strings

By kaarafarinan in WordPressBoutique, Feb 11, 2018 at 19:45

Hi kaarafarinan
I just sent a new package via your email. Please check and update theme and then translate these words at the Boutique Toolkit
Regards

 2

By: Kazim Vu
7 year ago Feb 22, 2018 at 08:36

Responsive view issue

By saiful043 in WordPressKuteShop, Feb 12, 2018 at 06:57

Hi
As we mentioned at the banner, we are on vacation and We will back and check your issues on 21st February, 2018.
Thanks for your patience!

Regards

 3

By: Kazim Vu
7 year ago Feb 14, 2018 at 16:50

footer dimensions

By wovencott in PrestashopBoutique, Feb 12, 2018 at 08:18

Hello wovencott,

Can you tell me more clearly for your requirement?
I am sorry that I still do not understand well you mean

Regards,
Yame

 1

By: yame
7 year ago Feb 22, 2018 at 10:12

displaying the SKU on display

By oduman in WordPressKuteShop, Feb 8, 2018 at 09:25

Thank you, currently we are on vacation and if you have any questions, please contact us. We will back and check your issues on 21st February, 2018.
Regards

 7

By: Kazim Vu
7 year ago Feb 14, 2018 at 16:52

Woocommerce update issues

By SparkedInnovations in WordPressTechOne, Feb 12, 2018 at 17:24

Hi
It's just a warning and will not affect the theme( we will update theme asap). If you have any problems, please contact us. Currently we are on vacation, we will back and check your issues on 21st February, 2018.

Regards

 1

By: Kazim Vu
7 year ago Feb 14, 2018 at 16:57

Disabling newsletter popup fails

By jbengtsson01 in ShopifyTechone, Jan 23, 2018 at 19:20

I added you now. Sorry for the delay.

 3

By: jbengtsson01
7 year ago Feb 14, 2018 at 14:02

Pricefilter fails after chaning currency to SEK ( swedish crowns )

By jbengtsson01 in ShopifyTechone, Jan 23, 2018 at 19:15

I added you now. Sorry for the delay.

 3

By: jbengtsson01
7 year ago Feb 14, 2018 at 14:02

Website Layout Discrepancies

By nush02 in ShopifyTechone, Feb 13, 2018 at 07:01

Appreciate it, thanks! However, the menu bar doesn't re-appear when scrolling up.

 4

By: nush02
7 year ago Feb 15, 2018 at 01:21

Where are Review settings?

By SparkedInnovations in WordPressTechOne, Feb 15, 2018 at 04:23

Hi dracogto
We are very sorry for delay replay because we are on vacation. In your case, you can refer this documentation:
https://woocommerce.com/2017/04/reviews-woocommerce-best-practices/
We hope that it useful for you.
Regards

 1

By: Kazim Vu
7 year ago Feb 17, 2018 at 18:43

Ambiguous Product Brand and Conflict with YITH WooCommerce Brands Add-on

By kaarafarinan in WordPressBoutique, Feb 13, 2018 at 10:52

Good morning
I am back from vacation today. I have checked your site but it is not there. Did you change your domain?

 2

By: Kazim Vu
7 year ago Feb 21, 2018 at 02:31

woocommerce files need to be updated

By cohempe in WordPressTuran, Feb 16, 2018 at 19:09

Hello cohempe,

We've com back after vacation. Thanks for your patience.

For this issue, we will update then inform you. Please wait for us. The updating will be soon.

Regards,
Yame

 1

By: yame
7 year ago Feb 22, 2018 at 04:16

cant upload sample data even after checking all the recommended sizes and they all comply

By ayodeey in WordPressKuteShop, Feb 12, 2018 at 17:44

Hello
I go back from vacation today. If you have any questions, please contact me via skype: itsonla. I will help you
Thank you and happy lunar new year!

Regards

 6

By: Kazim Vu
7 year ago Feb 21, 2018 at 12:44

Brands do not show up

By kaarafarinan in WordPressBoutique, Feb 17, 2018 at 15:32

Hi
As i mentioned at the last ticket. Did you remove your site?

 1

By: Kazim Vu
7 year ago Feb 21, 2018 at 02:33

Refund

By Jolijar in ShopifyTechone, Feb 17, 2018 at 20:15

1

By: Jolijar
7 year ago Feb 17, 2018 at 20:15

when i import full demo many items is missing

By hassangad in WordPressKuteShop, Feb 18, 2018 at 07:56

Good morning
I am back from vacation today. Could you please provide your Cpanel accounts details via secret information area? I would like to check directly on your site and install it for you.
Regards

 1

By: Kazim Vu
7 year ago Feb 21, 2018 at 03:16

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