• Customer

    When TechOne theme enabled, Appearience -> Menus not working

    Posted by: digijuice Jan 31, 2018 at 11:50 (7 year ago)
    Hello,

    When TechOne theme enabled, Appearience -> Menus not working, cant load any menu to edit.

    When switching to default wp theme all works ok.


  • Customer

    Posted by: Kazim Vu, Feb 1, 2018 at 02:19 (7 year ago)

    Hi digijuice
    Could you please provide your WP Admin login + FTP accounts via secret information area? I would like to check directly on your host and fix it.
    Regards
  • Customer

    Posted by: digijuice, Feb 1, 2018 at 11:01 (7 year ago)

    I can only give you access to a development site so what ever you do I will have to replicate on the live site.
  • Customer

    Posted by: Kazim Vu, Feb 2, 2018 at 01:45 (7 year ago)

    Hi digijuice
    I have checked and got the same problems as you mentioned. Do you have any changes on your site? My codes will check and reply you asap.
    Regards
  • Customer

    Posted by: Kazim Vu, Feb 3, 2018 at 00:58 (7 year ago)

    Its worked. Please check again.
    Have a nice weekend!
  • Customer

    Posted by: digijuice, Feb 9, 2018 at 11:52 (7 year ago)

    Can your coder tell me how they fix it? I need to fix it on live site. Clocking screen option does not work on live site.
  • Customer

    Posted by: Kazim Vu, Feb 12, 2018 at 06:50 (7 year ago)

    Hi digijuice
    The cause by your plugins they are conflicted together. Please deactive for each plugin and then check your menu again. My coders said that they forgot the plugin name. If it does not work, please provide your main admin login + FTP accounts via secret information area. My coders will check again.
    Regards

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