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Page Speed too low

By GladicMonster in WordPressKuteShop, Jan 8, 2019 at 10:41

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 4

By: yame
6 year ago Jan 26, 2019 at 01:08

Products Related, Upsell and Cross-sell Layout

By baioni in WordPressOcolus, Jan 9, 2019 at 02:36

The issue was solved. Please check your site again then let me know your result

Regards,
Yame

 4

By: yame
6 year ago Jan 18, 2019 at 08:28

Wp bakery is not working. again

By budimir_knezevic in WordPressBiolife, Jan 9, 2019 at 21:23

Hello,

I got the feedback from the coder. If your site works with the language is English, there will no problem
Just switching into your language, the problem occurs again. In addition, my coder checked and found out the reason comes from the revo-solution plugin. He said that you can contact to ...

 1

By: yame
6 year ago Jan 10, 2019 at 10:00

Need help with filtering option on inner page product page

By intarcss in WordPressBiolife, Jan 10, 2019 at 05:55

Hi mate,

To add widgets, you can go to Appearance > Widgets > then add the available widgets for your site.

The all widgets are built on this page. If you want to add the other widgets, I think it will belong to the customized work.

So, just think carefully then ...

 1

By: yame
6 year ago Jan 11, 2019 at 08:48

translated to Dutch

By richie2000 in WordPressOcolus, Jan 9, 2019 at 23:11

Here you are: http://prntscr.com/m5p2sw

If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then rate with 5 stars for my team. It is really worth to me

Thank you!

 3

By: yame
6 year ago Jan 11, 2019 at 07:03

Mailchimp integration

By markolam in WordPressTuran, Jan 10, 2019 at 15:42

Hi mate,

This issue was updated on the version 1.0.9. If you are still using the lower version, please update to the latest version.

In case you already used the latest version, please provide me your admin + FTP account then we will check for you

Regards,
Yame

 1

By: yame
6 year ago Jan 11, 2019 at 06:43

Disable Price tag and Admin Login link

By nervz in WordPressBiolife, Jan 3, 2019 at 01:23

We modified in Child theme. So if you are activating the Parent theme, the links will be there.
I cannot access to your admin account anymore so I cannot check for you. So if you are using Child theme and the problem is still there, pls provide me again your ...

 6

By: yame
6 year ago Jan 11, 2019 at 06:19

Emergency Bugs in LuckyShop html template

By eegii0901 in HTML TemplatesLuckyShop, Jan 8, 2019 at 07:35

Please provide me your email address. My coder fixed this issue then I will share you the package first. We will update for demo later

 3

By: yame
6 year ago Jan 12, 2019 at 03:43

Where can I change this

By richie2000 in WordPressOcolus, Jan 11, 2019 at 00:15

I got it.

So you can go to WooCommerce > Settings > tab Shipping, there will have 2 fields then you can change as your ways
http://prntscr.com/m63wp7

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars ...

 3

By: yame
6 year ago Jan 12, 2019 at 02:50

Need To Replace Biolife Nulled Theme For Premium Theme

By adeeshamx in WordPressBiolife, Jan 11, 2019 at 15:44

Hi,

If you do not have any replies here, I will close this ticket

Regards,

 2

By: yame
6 year ago Mar 26, 2019 at 16:08

Can't create a footer

By seenomore in WordPressBiolife, Dec 22, 2018 at 04:04

No, we helped you to check and solved the problem. Just check your site again then let me know the result

 6

By: yame
6 year ago Jan 12, 2019 at 06:18

Visual Composer not working in MegaMenu & Footer Builder

By tmsaiyed in WordPressBiolife, Jan 12, 2019 at 05:52

You're welcome.

If you have any questions, please let me know. Hope that you will spend a little time then rate for us on Themeforest.

Thank you so much!
Yame

 3

By: yame
6 year ago Jan 14, 2019 at 00:41

Update plugin that came with the theme

By kidslandmarket in WordPressKuteShop, Jan 12, 2019 at 10:10

Good morning,

To update plugin WPBakery Page Builder, please follow these steps:
- Deactivate plugin
- Delete plugin
- Re-install plugin
then you will get the latest version for this plugin.

In case you cannot do it, please provide me your admin account then I will check and help you

Best regards,
Yame

 1

By: yame
6 year ago Jan 14, 2019 at 00:46

Issue with Ovic Category list

By mensacorps in WordPressBiolife, Jan 12, 2019 at 10:41

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
6 year ago Apr 11, 2019 at 08:33

Not Changing Product Shop Layout

By adeeshamx in WordPressBiolife, Jan 12, 2019 at 12:49

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 3

By: yame
6 year ago Apr 11, 2019 at 08:33

contact number in Sticky Menu

By sETu307 in WordPressBiolife, Jan 13, 2019 at 17:25

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

 2

By: yame
6 year ago Apr 11, 2019 at 08:34

Ovic Framework Is not saving any changes

By adeeshamx in WordPressBiolife, Jan 13, 2019 at 16:31

Hi mate,

- My coder checked and I also got his feedback: It's because of that plugin. It causes the error. And, we do not develop this plugin, so you have to contact to the author of that plugin to get the answer. The theme works perfectly with all included plugin

- ...

 6

By: yame
6 year ago Jan 15, 2019 at 02:18

Visual Composer not working in MegaMenu & Footer Builder

By vianeysun in WordPressBiolife, Jan 13, 2019 at 22:56

I see. You have to tick for the pages that you want to edit with WPBakery Page Builder. I did it for you and now you can edit your pages
http://prntscr.com/m7qh38

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a ...

 6

By: yame
6 year ago Jan 16, 2019 at 01:42

Error with demo import

By ErnstAndersen in WordPressOcolus, Jan 14, 2019 at 09:09

I also helped you to config the site to be similar with demo. Please check your site then let me know your result

Regards,
Yame

 3

By: yame
6 year ago Jan 16, 2019 at 03:29

How to Remove Category From Search

By bidhi in WordPressKuteShop, Jan 16, 2019 at 04:55

Hi mate,

Could you please say clearly your issue? Just because I do not see the category from the search on header http://prntscr.com/m7u31q

And, please provide me your admin account
Regards,
Yame

 1

By: yame
6 year ago Jan 16, 2019 at 08:45

Music Shop

By cbp70 in WordPressOcolus, Jan 16, 2019 at 07:20

Hi mate,

Please provide me your admin + FTP account then I will help you to check.
And, you can take the screenshot for your issue, then I will check faster

Waiting for your reply ....
Yame

 1

By: yame
6 year ago Jan 16, 2019 at 08:41

How to Create a Section With Full Image Like Attached Screenshot

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:00

Hi mate,

Please provide me your admin account then I will check for your site

Regards,
Yame

 1

By: yame
6 year ago Jan 17, 2019 at 02:40

Issue on required plugin activation

By sohamsolution in WordPressKuteShop, Jan 16, 2019 at 13:02

Hi mate,

I check your site, the plugin Toolkit is activating, and I do not see any errors.

Have you checked your site again yet? The sample data demo also was imported

Regards,
Yame

 1

By: yame
6 year ago Jan 19, 2019 at 01:06

How to AUD for Aurstrilian Dollar

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:08

Hi mate,

Excuse me, I do not understand you mean. Could you please make it clear then I will help you?

And, please provide me your admin account. I would like to check in your site also

Regards,
Yame

 1

By: yame
6 year ago Jan 17, 2019 at 02:35

How to Use Mega Menu in Vertical Menu

By bidhi in WordPressKuteShop, Jan 16, 2019 at 13:40

Hi mate,

Here I would like to send you the guideline how to build mega menu on Vertical Menu.
Pls see in the attachment below.

For any questions, please let me know. If you are satisfied with our support, would you please spend a little time to give us a good review + ...

 1

By: yame
6 year ago Jan 17, 2019 at 02:33

Unable to import demo and some plugins

By otutu in WordPressKuteShop, Jan 16, 2019 at 02:15

^^ You can use your purchase code then go to this link: https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521.

Hope that I will see your best ratings soon.
Thank you!

 4

By: yame
6 year ago Jan 17, 2019 at 01:31

Vertical menu is closed

By dihatzid in WordPressKuteShop, Jan 8, 2019 at 17:48

OKay mate so I will close this ticket.
For any questions, please let me know

Regards,
Yame

 12

By: yame
6 year ago Jan 17, 2019 at 01:12

Can not active Ocolus Toolkit plugin

By tasmemcom in WordPressOcolus, Jan 17, 2019 at 07:13

Hi mate,

I also check your site and see that you are using another theme, with all products are set up for your site.
So, in this case, you should not import the Ocolus template. Just upload the theme > Activate the theme > then build manually (you can build with the ...

 1

By: yame
6 year ago Jan 17, 2019 at 10:08

gutengurg issue with biolofe

By Woshka in WordPressBiolife, Jan 17, 2019 at 11:48

Can you take the screenshots for the locations that you see the errors?
I check in your site and I do not see in anywhere ...

 3

By: yame
6 year ago Jan 21, 2019 at 10:08

Fatal error: Call to a member function get_cart()

By GarbeaOana in WordPressKuteShop, Jan 11, 2019 at 10:46

I got the feedback from the coder. He also checked and tried with your guideline but he did not see the error as you said above.
Have you checked again yet?

 7

By: yame
6 year ago Jan 19, 2019 at 02:25

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