HomeSupport systemWordPressOcolusError with demo import
  • Customer

    Posted by: yame, Jan 15, 2019 at 03:17 (6 year ago)

    Hi mate,

    I checked then see that some of elements below need to raise up. It will also affect to the importing process.
    - max_execution_time: Must be 360MB. Yours is 240MB
    - max_file_uploads: Must be more than 64MB. Yours is 20MB (too low)

    Then try to re-import demo data. If it still does not work, pls provide me your admin account. I will help you
    Regards,
    Yame
  • Customer

    Posted by: ErnstAndersen, Jan 15, 2019 at 07:24 (6 year ago)

    Hi Yame,

    we tried it again, but it did not work.
    Attached you can find the admin credentials.
    Thank you for your help!

    Kind Regards,
  • Manager

    Posted by: yame, Jan 16, 2019 at 03:29 (6 year ago)

    I also helped you to config the site to be similar with demo. Please check your site then let me know your result

    Regards,
    Yame

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