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Spinder in responsive version is wrong

By ricardo79 in WordPressBiolife, Nov 15, 2018 at 19:23

My coder fixed this for you. Pls check your site again

And if you are satisfied with this support, hope that you can rate 5 stars for me on Themeforest. It's really worth to me

Thank you!
Yame

 3

By: yame
6 year ago Nov 17, 2018 at 02:30

Compatible with Invoice Plugin

By vssouq in WordPressKuteShop, Oct 23, 2018 at 16:05

Ok, my coder will check again and update it

 13

By: Kazim Vu
6 year ago Nov 19, 2018 at 00:59

Template 3.2.5 update problems

By vssouq in WordPressKuteShop, Nov 16, 2018 at 14:12

It got it. My coder will check and update asap.
Thanks

 2

By: Kazim Vu
6 year ago Nov 19, 2018 at 01:15

Change Product Shop Layout

By brycemwatts in WordPressBiolife, Nov 16, 2018 at 16:56

Hi @brycemwatts,

Could you please provide me your admin + FTP account?

I would like to check your site then give you the correct answer

Awaiting for your reply ..
Yame

 1

By: yame
6 year ago Nov 17, 2018 at 01:41

Squares on desktop version is not on responsive version

By ricardo79 in WordPressBiolife, Nov 16, 2018 at 17:13

Hi,

Just because on desktop, we have the hover effect, on mobile is none, so the squares are not shown on mobile version

Regards,
Yame

 1

By: yame
6 year ago Nov 17, 2018 at 02:40

the vertical menu is not visible

By maherslalma in PrestashopSuperShop, Nov 6, 2018 at 13:30

Okay. I've just checked again. The menu items show correctly. You can re-check then tell me your result

 7

By: yame
6 year ago Nov 19, 2018 at 01:30

ovic-toolkit

By tussar_30n in WordPressBiolife, Nov 18, 2018 at 04:11

Hi tussar_30n
The cause maybe something's wrong when theme's uploaded via FileZilla tool. You have to choose Transfer>>Transfer Type>>Binary before theme's uploaded. Please check and try again.
Kazim

 1

By: Kazim Vu
6 year ago Nov 19, 2018 at 03:04

Cannot Connect to Mail Chimp

By matta70 in WordPressTuran, Aug 23, 2018 at 09:09

Thank you so much!

For any questions, please let me know then I will help you.
Now I am going to close this ticket. Pls submit a new one.

Best regards,
Yame

 10

By: yame
6 year ago Nov 19, 2018 at 02:09

Size/Color option on each product

By kidslandmarket in WordPressKuteShop, Nov 19, 2018 at 06:12

Hi
Could you please describe more details + screenshot to describe it? Also, please provide your wp-admin + ftp accounts via secret information area. I will check and help you.

 1

By: Kazim Vu
6 year ago Nov 19, 2018 at 08:12

Style 02: Please, How Do I Change the RED Menu Background Color when I highlighted

By stephenogunyemi in WordPressKuteShop, Nov 19, 2018 at 05:24

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

 3

By: Kazim Vu
6 year ago Nov 19, 2018 at 08:14

Error Layout on page product detail block image Thumbnail

By rothorder in WordPressKuteShop, Nov 10, 2018 at 07:35

KOOL

 9

By: Kazim Vu
6 year ago Nov 20, 2018 at 01:11

NO IMPORT DATA

By befsolutions in WordPressKuteShop, Nov 14, 2018 at 16:58

It's done. Please check and let me know your results.
Kazim

 6

By: Kazim Vu
6 year ago Nov 20, 2018 at 00:32

Interface Builder on the mega menu and Block Add To Cart

By rothorder in WordPressKuteShop, Nov 19, 2018 at 07:10

Hi rothorder
In this case, you enter the dashboard>>WPBakery Page Builder>>Role Manager and do as screenshot. About add to cart issue, i am not clear. What do you want to do?

 2

By: Kazim Vu
6 year ago Nov 20, 2018 at 01:14

DropDown Top Menu

By rothorder in WordPressKuteShop, Nov 19, 2018 at 08:24

Good morning, rothorder
In this case, you have to change depth in the header style.php at the wp-content>>themes>>kutetheme>>templates>>headers as link image:
https://prnt.sc/lkh5j2
Please do it and let me know your results
Kazim

 1

By: Kazim Vu
6 year ago Nov 20, 2018 at 01:09

DropDown Top Menu

By rothorder in WordPressKuteShop, Nov 19, 2018 at 08:24

Good morning, rothorder
In this case, you have to change depth in the header style.php at the wp-content>>themes>>kutetheme>>templates>>headers as link image:
https://prnt.sc/lkh5j2
Please do it and let me know your results
Kazim

 1

By: Kazim Vu
6 year ago Nov 20, 2018 at 01:11

Big Head Banner

By CamilleFAURE12 in WordPressKuteShop, Nov 16, 2018 at 10:14

In this case, you have to custom by yourself or connect to customized services, they will check and help you. By the default of theme, if it's there when the header style's chose then it will be there. I will discuss with my boss and he will remove it.
I sincerely ...

 3

By: Kazim Vu
6 year ago Nov 20, 2018 at 00:19

Invisible reCaptcha for WordPress

By vssouq in WordPressKuteShop, Nov 14, 2018 at 14:08

In this case, you have to contact to the author of plugin or customized services, they will check and help you.
Kazim

 6

By: Kazim Vu
6 year ago Nov 20, 2018 at 08:29

changing support domain

By ricardo79 in WordPressBiolife, Nov 19, 2018 at 18:45

Hi mate,

When you change into another domain, just remove the old domain then add the new one. It will be updated for your purchase code

Regards,
Yame

 1

By: yame
6 year ago Nov 21, 2018 at 02:37

Header Menu Settings Not Dropping Down

By Liyonzy in WordPressBiolife, Nov 13, 2018 at 14:13

Wow. Thank you so much for your best comments and rating. We will do the best to make you always be satisfied when using this theme.

Now I will close this ticket. If you have any questions, please submit a new one then we will help you

Best regards,
Yame

 8

By: yame
6 year ago Nov 20, 2018 at 01:40

Migration + logo sizing

By brynndustries in WordPressTuran, Oct 23, 2018 at 04:00

@changing color: It's done

 19

By: yame
6 year ago Nov 21, 2018 at 09:01

Problems viewing the forum

By isrhaelc in WordPressTuran, Nov 19, 2018 at 23:15

Hi @isrhaelc,

When you can submit the ticket, it means that you can see all tickets of this theme (Turan). The purchase code works correctly

Now you can tell me your issues then provide admin + FTP account. I will check then help you

Regards,
Yame

 1

By: yame
6 year ago Nov 20, 2018 at 01:50

unable to import demo.

By sETu307 in WordPressKuteShop, Oct 16, 2018 at 11:43

If it does not work, please provide your wp-admin + ftp accounts via secret information area. I will check and help you

 13

By: Kazim Vu
6 year ago Nov 20, 2018 at 08:26

PRODUCT DESCRIPTION in shop.

By deltreehd in WordPressBiolife, Nov 2, 2018 at 19:30

If you need any assistance, pls let me know then I will help you.

Best regards,
Yame

 7

By: yame
6 year ago Nov 26, 2018 at 00:33

Out of stock

By vssouq in WordPressKuteShop, Nov 20, 2018 at 12:24

As your video shot. In this case, you have to custom by yourself or connect to customized services because by the default of theme, it does not exist this function.
Kazim

 1

By: Kazim Vu
6 year ago Nov 21, 2018 at 03:12

Error Activating OVIC TOOLKIT

By aee156 in WordPressBiolife, Nov 13, 2018 at 08:04

You're welcome.
Hope that we will see your best rating on Themeforest soon.

 13

By: yame
6 year ago Nov 21, 2018 at 01:31

Images not displaying correctly on page load (could be lazy load issue)

By SparkedInnovations in WordPressTechOne, Sep 17, 2018 at 18:34

My coder will check again and update soon.
Thanks

 20

By: Kazim Vu
6 year ago Nov 21, 2018 at 01:01

Out of memory

By tussar_30n in WordPressBiolife, Nov 18, 2018 at 17:39

All home page demos are imported. Now your front home is Home 06.

Whenever you want to change into another homepage, you can go to Setting > Reading, then select the home page you want in the drop down list http://prntscr.com/ll0c3s

Hope that with this support, you will rate 5 stars for ...

 11

By: yame
6 year ago Nov 21, 2018 at 07:28

change text of search button

By kidslandmarket in WordPressKuteShop, Nov 20, 2018 at 13:53

It's optimized. Please translate again

 9

By: Kazim Vu
6 year ago Nov 21, 2018 at 08:04

Ovic > Dashboard > in Import Data tab

By chgrcito in WordPressBiolife, Nov 8, 2018 at 22:03

Hi mate,

Pls contact to me via skype: yame_kutetheme. We will support directly for you via Teamviewer also when we reach together

 5

By: yame
6 year ago Nov 26, 2018 at 02:05

Demo data donot get imported

By smtdhl in WordPressKuteShop, Nov 19, 2018 at 08:42

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

 8

By: Kazim Vu
6 year ago Nov 22, 2018 at 06:13

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