• Customer

    Posted by: yame, Nov 3, 2018 at 02:12 (6 year ago)

    Hi @deltreehd,

    Could you provide me your FTP account? Then my coder will check then help you

    Awaiting for your reply

    Yame
  • Customer

    Posted by: deltreehd, Nov 10, 2018 at 19:00 (6 year ago)

    Login and Keys in the Secret information
  • Manager

    Posted by: yame, Nov 12, 2018 at 06:30 (6 year ago)

    Excuse me, I asked you for the FTP also.
    Please provide it, my coder needs to check it code to handle this issue for you
  • Customer

    Posted by: deltreehd, Nov 15, 2018 at 14:04 (6 year ago)


    Friend, if you need to make change in the code via FTP, when I update the version of thema will not overwrite the data?
  • Customer

    Posted by: yame, Nov 16, 2018 at 04:22 (6 year ago)

    Here I send you the file that my coder has fixed this bug. However, we still do not update the theme yet, we need to collect the bugs then update once.
    If you cannot wait for the next update version, pls update for your site first, then, when you get the released latest update version, you will also not loose this.

    Please download then replace into the folder: ....theme\biolife\assets\js

    Try then tell me your result
    Yame
  • Customer

    Posted by: deltreehd, Nov 20, 2018 at 11:36 (6 year ago)


    There seems to be a problem with the text "brief description" it appears cut off as if a column is preventing it from appearing across the entire length of the line.

    No problem I will use another Theme, it's a shame because the site was almost ready and I liked the Biolive layout, it's a very light and beautiful thema, but I need to deliver the site urgently. Thank you and I'll be waiting for future updates for those who know in the future that I can enjoy their work.
    Hug!
  • Manager

    Posted by: yame, Nov 26, 2018 at 00:33 (6 year ago)

    If you need any assistance, pls let me know then I will help you.

    Best regards,
    Yame

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