HomeSupport systemWordPressBiolifeOut of memory
  • Customer

    Out of memory

    Posted by: tussar_30n Nov 18, 2018 at 17:39 (6 year ago)
    I have purchase Biolife theme. When i was install this theme below message shown.

    Fatal error: Out of memory (allocated 102236160) (tried to allocate 348503 bytes) in /home/newhat007/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 741

    Can you please look into this and do let me know your feedback how can i proceed here?

    my site link: http://newhatbazar.com/
  • Customer

    Posted by: yame, Nov 19, 2018 at 02:53 (6 year ago)

    Hi @tussar_30n,

    I checked your site already. It seems that you have to raise the memory - limit up to more than 256 (in hosting). If you cannot do it, you can provide me your Cpanel then my coder will raise it for you

    Then, if you still meet the problem, ple let me know. I will continue to check
    Regards,
    Yame
  • Customer

    Posted by: tussar_30n, Nov 19, 2018 at 05:44 (6 year ago)

    Thanks for your replay. I have provided my hosting details in the "Secret information" section. Please have a look and do let me know your feedback on an urgent basis.
  • Manager

    Posted by: yame, Nov 19, 2018 at 09:02 (6 year ago)

    I saw your FTP you provided at the first message of this ticket. But to change the element as memory - limit, you have to change in hosting, and just access to Cpanel we can do it for you. FTP does not have the full permission.
    So, if you have Cpanel, pls provide me right now, we will do it for you
  • Customer

    Posted by: tussar_30n, Nov 20, 2018 at 07:13 (6 year ago)

    Please see the cPanel Details

    Uname: newhat007
    Passcode: wac0612150063


    Please have a look and do let me me know your feedback ASAP.

    Thanks a lot
  • Customer

    Posted by: tussar_30n, Nov 20, 2018 at 17:02 (6 year ago)

    Hello,
    I have sent you the cpanel in my previous mail. Can you please have a look the above issues as i want to select the below hope page in my website. i want this fix very urgent.

    https://biolife.kutethemes.net/home-05/

    Thanks a lot
    Bahar
  • Customer

    Posted by: yame, Nov 21, 2018 at 02:15 (6 year ago)

    Hi,

    The problem with memory - limit has been fixed.
    I see that your site is not completed yet. It might come from the uncompleted importing.
    You are applying home page demo 06 and you still do not have any your own data (products, posts, images, ...). So, if you agree, can I re-set your site then will help you to re-install the theme from the scratch? If that, pls tell me the home page you want to import

    Awaiting for your reply ...
    Yame
  • Customer

    Posted by: tussar_30n, Nov 21, 2018 at 03:20 (6 year ago)

    Yes please you can setup the homepage 6 for me . After that
    Please chech the alll pages. Thanks
  • Manager

    Posted by: yame, Nov 21, 2018 at 03:57 (6 year ago)

    Okay. I am going to remove all then reset your site.

    Then I will import homepage 6 for you. I will inform you when the process is finished
  • Customer

    Posted by: tussar_30n, Nov 21, 2018 at 06:01 (6 year ago)

    Thanks for quick replay. Could you please let me know the process whenever I will be change my home page like 3 4 5 6 in future??

    Thanks lot
  • Manager

    Posted by: yame, Nov 21, 2018 at 07:28 (6 year ago)

    All home page demos are imported. Now your front home is Home 06.

    Whenever you want to change into another homepage, you can go to Setting > Reading, then select the home page you want in the drop down list http://prntscr.com/ll0c3s

    Hope that with this support, you will rate 5 stars for me on Themeforest
    Thank you!
  • Manager

    Posted by: yame, Nov 21, 2018 at 07:24 (6 year ago)

    Hello,

    It's done. Please check your site again
    If you have any questions, pls let me know then I will help you

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
    Yame

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