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Installing ERRR

By jakaria3804 in WordPressKuteShop, Jan 2, 2017 at 12:26

Hi jakaria3804
We got your issue. Have you want to upload your products image? To upload products image, please go to the dashboard choose Media>> Add new>> and do as the screen.
If you have other tickets, please contact us.
Thanks you and have a nice day!

 1

By: Kazim Vu
8 year ago Jan 3, 2017 at 02:10

Files for the demos 17,18, 19 and 20 are not included

By davidpineda91 in HTML TemplatesBoutique, Jan 2, 2017 at 15:04

Hi davidpineda91,

I've sent you the email. Please check your email again and tell me if you don't receive it

Thank you,
Yame

 1

By: yame
8 year ago Jan 3, 2017 at 04:01

Demos 17, 18, 19 and 20 are not included in the HTML templates

By davidpineda91 in WordPressBoutique, Jan 2, 2017 at 15:05

Hi davidpineda91
We got your questions. Did you buy the HTML template yet? We do not provide includes the html template, you need to buy it. If you have the purchase code, please send via skype: kutethemes, we will check and send you soon.
If you have other questions, please contact us.
Thanks ...

 1

By: Kazim Vu
8 year ago Jan 3, 2017 at 02:55

Probleme with updating product information!

By AgenceWSB in PrestashopLogancee, Jan 3, 2017 at 16:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Jan 12, 2017 at 03:49

SuperStore Theme 1.7 update

By fblasi in PrestashopSuperShop, Dec 23, 2016 at 18:58

Hi mate.

The problem is that Prestashop version 1.7 is not yet stable. So we also must wait for the stable version to update for all our themes (not only Supershop theme). If we do it now, there will be a number of bugs or errors occur on theme. That makes ...

 3

By: yame
8 year ago Jan 5, 2017 at 02:37

Translation of contact us

By oscarcor in PrestashopBoutique, Dec 23, 2016 at 15:37

Oh. if you want to translate the text "Call Us" into Spanish, you can go to Localization > Translations > Type of Translation: Installed Module > Select your theme and your language, then find the text you want to translate to change into another language.
Please refer the attachment below to ...

 4

By: yame
8 year ago Jan 5, 2017 at 07:04

Issues with installations and imporiting

By nakeddigitalllc in WordPressBoutique, Jan 6, 2017 at 01:59

1

By: nakeddigitalllc
8 year ago Jan 6, 2017 at 01:59

Translated blog

By Elena777 in PrestashopLogancee, May 26, 2016 at 11:57

Hi mate.

I will send you the way to update theme if your site has been customized. Please note that you MUST backup both your database + source code before updating:
Update theme version.
+ Step 1. You need to download the latest updated-package from Themeforest, then Unzip this zipped file. ...

 18

By: yame
8 year ago Jan 9, 2017 at 02:01

Banners colors don't change

By nakeddigitalllc in WordPressBoutique, Jan 6, 2017 at 23:49

Hi nakeddigitalllc
I got your intention. To change it, you need to go to the dashboard choose Boutique>>Theme option>>Custom JS/CSS and enter these codes below:
.block-banner-text .content {
border-color: #ea211b;
}
.block-text-border .content {
border: 1px solid #ea211b;
}
.lastest-blog.style4 .left {
border-color: #ea211b;
}
I fixed direct ...

 3

By: Kazim Vu
8 year ago Jan 9, 2017 at 07:39

How to change log out menu

By lucasjunier in PrestashopBoutique, Jan 7, 2017 at 17:55

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 16, 2017 at 09:21

How to change currency to flag?

By monicasutrisna in WordPressBoutique, Jan 2, 2017 at 11:20

My store is not live yet. Is there another way you can help me?

You can just look at the theme demo. It's in the theme (Boutique Demo 1) http://preview.themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/full_screen_preview/14799139?_ga=1.73574546.1003353739.1483702742

My top bar right menu is exactly the same as this demo, i just want to change the dollar signs under ...

 11

By: monicasutrisna
8 year ago Jan 10, 2017 at 04:25

Problem in Vertical Mega Menus, not able to view in mobile.

By chltech in PrestashopSuperShop, Jan 7, 2017 at 13:15

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 4

By: yame
8 year ago Jan 18, 2017 at 04:20

main logo bigger - Prestashop with Boutique theme

By JunonSacs in WordPressBoutique, Jan 5, 2017 at 21:58

Hi

I don't understand cause on ThemeForest, It's clear that support is included for Prestashop version... see attached screenshot
I wouldn't have bought it if it wasn't the case!!!

Could you please help me?
Thanks

 3

By: JunonSacs
8 year ago Jan 10, 2017 at 09:44

Problem with theme options

By jessicatobeweb in WordPressBoutique, Jan 10, 2017 at 09:56

Hi jessicatobeweb
How is your site? If you need my help, please contact me. I will check and reply as soon as possible.
Thanks you and have a nice day!

 2

By: Kazim Vu
8 year ago Jan 18, 2017 at 02:26

Mega category module not displaying on home page

By JunonSacs in PrestashopBoutique, Jan 10, 2017 at 15:36

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 13, 2017 at 08:49

Freeze the verticale mega menu module

By mga91 in PrestashopSuperShop, Jan 10, 2017 at 01:01

So I will close this ticket.
For any requirements, please post a new ticket. We will check and help you.
Best regards,
Yame

 4

By: yame
8 year ago Jan 12, 2017 at 03:03

Please help! Can not add products any more

By csafiraa in PrestashopBoutique, Jan 10, 2017 at 10:47

Ok mate. So I will close this ticket.
Please post the new ticket in support forum when you have any requirements. We will help you to check.

Best regards,
Yame

 3

By: yame
8 year ago Jan 12, 2017 at 03:47

Lucky Shop HTML - How to remove pop up banner

By holland405123 in HTML TemplatesLuckyShop, Jan 12, 2017 at 14:38

Hi mate.

Please try to remove class "home" in body tag in code. The popup will disappear.

For any requirements, please contact again to us.
Regards,
Yame

 2

By: yame
8 year ago Jan 13, 2017 at 09:03

problems with the video resolution in the homa parallax

By Elena777 in PrestashopLogancee, Jan 9, 2017 at 06:37

Please fill in the blanks there and the Admin will check your requirement.
They will exchange with your via gmail then help you to solve the problems.
Regards,
Yame

 4

By: yame
8 year ago Jan 16, 2017 at 04:05

Kute Shop Widget.wie Not Importing

By Nse in WordPressKuteShop, Jan 13, 2017 at 15:05

Hello Nse,
How is your issues? Did you fix it yet? I could not enter your site to check it.(see the attachment screenshot)
If you need our help, please contact us.
Thanks you!

 2

By: Kazim Vu
8 year ago Jan 16, 2017 at 02:53

Boutique Home 11

By powerbrandonsam in WordPressBoutique, Jan 13, 2017 at 22:56

1

By: powerbrandonsam
8 year ago Jan 13, 2017 at 22:56

banner problem in Boutique for presta 1.6 (Home version 2 )

By jesusandresmartinez in PrestashopBoutique, Jan 15, 2017 at 10:08

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 20, 2017 at 03:27

worst theme i have purchased yet

By anishelar in PrestashopSuperShop, Jan 15, 2017 at 20:02

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 21, 2017 at 03:24

Kute Theme vertical menu - default is closed on pages

By orcomjohn in WordPressKuteShop, Jan 11, 2017 at 05:36

Hi orcomjohn
I got your question. However you can not open vertical menu with sidebar together. Currently, If you choose your pages it is full width, your vertical menu will override your products. If you choose left sidebar, your Vertical Menu will be override the sidebar,....
Now, you need to customize ...

 4

By: Kazim Vu
8 year ago Jan 16, 2017 at 01:39

Kute Shop Widget.wie Not Importing (Purchase Code: e74672d5-7659-4a54-b639-afb3377625af)

By Nse in WordPressKuteShop, Jan 16, 2017 at 13:49

Hi Nse
I got your issue. Please contact me via skype: itsonla to get direct support. I want ask you some questions about your site. So please contact via skype.
Thanks you!

 1

By: Kazim Vu
8 year ago Jan 16, 2017 at 15:46

PAGES BOUTIQUE

By oltredesign in PrestashopBoutique, Jan 11, 2017 at 16:20

Thank you. I got your request and accepted this. Pls try to talk there.
Yame

 11

By: yame
8 year ago Jan 17, 2017 at 02:00

Unable to compile with sass

By 3scglobalservices in PrestashopBoutique, Jan 17, 2017 at 10:16

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 23, 2017 at 02:31

problems with import sample information

By pablohellman in WordPressKuteShop, Jan 17, 2017 at 14:04

1

By: pablohellman
8 year ago Jan 17, 2017 at 14:04

XShop Revolution Slide - Import File missing - Shopify

By steinberginc in ShopifyX.Shop, Jan 17, 2017 at 04:21

Exact same problem I am having

 3

By: Billionaire15
8 year ago Jan 17, 2017 at 15:43

Pack langue Français

By boondooa in PrestashopBoutique, Jan 17, 2017 at 16:46

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 23, 2017 at 02:12

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