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The

By plazapi in PrestashopSuperShop, Mar 26, 2018 at 14:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 3

By: yame
7 year ago Apr 7, 2018 at 08:56

Insert custom HTML code in Category pages

By valedima in PrestashopLogancee, Mar 13, 2018 at 12:41

OHH. Well done.
Ok so I will close this ticket. For the others, please submit a new one + provide accounts. I will help you

Best regards,
Yame

 11

By: yame
7 year ago Mar 29, 2018 at 00:42

Category page with sub-categories

By mutart in PrestashopBoutique, Apr 1, 2018 at 16:07

Hello mate,

Currently we just design the category page like this attachment. You can develop your site as this side.
If you have other idea for your own, you can contact to our customized service. There they will check your requirement the give you the correct answer.

Hope you understand for this
Regards,
Yame

 1

By: yame
7 year ago Apr 2, 2018 at 01:57

Problem on mobile menu

By mutart in PrestashopBoutique, Apr 1, 2018 at 16:32

Hello,

Please check it again. My coder has fixed this successfully for you
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Thank you!

Yame

 2

By: yame
7 year ago Apr 2, 2018 at 02:13

Out of Stock label

By Inventiaweb in PrestashopBoutique, Apr 3, 2018 at 09:01

Sorry. We need your accounts to access to your site then check this.
Your domain cannot redirect so I cannot see in your site

 3

By: yame
7 year ago Apr 5, 2018 at 08:48

Problem after instalation

By SDISL in PrestashopLogancee, Mar 21, 2018 at 15:34

It's done. Your homepage displays well

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
It will be the encouragement for us to do this job

Regards,
Yame

 13

By: yame
7 year ago Apr 5, 2018 at 06:49

Upgrade Theme version

By samidz in PrestashopSuperShop, Apr 4, 2018 at 02:42

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 8

By: yame
7 year ago May 14, 2018 at 09:04

Image Demo

By murtadlo in PrestashopBoutique, Apr 12, 2018 at 12:56

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 4

By: yame
7 year ago May 3, 2018 at 03:11

Logancee Theme for Magento

By ztauseef in PrestashopLogancee, Apr 18, 2018 at 13:03

Hello,

Thank you! I am fine. And hope you too

For your requirement, if you need support theme for Magento, you can submit ticket for Magento.
We don't belong to Magento

Regards,
Yame

 1

By: yame
7 year ago Apr 19, 2018 at 10:07

Homepage slider doesn't work well

By valedima in PrestashopLogancee, Apr 5, 2018 at 14:51

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 6

By: yame
7 year ago May 3, 2018 at 03:08

need help

By poker2007 in PrestashopSuperShop, Apr 19, 2018 at 10:26

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
7 year ago May 3, 2018 at 03:11

Top Menu (displaynavtop) doesn't appear in Home fluid width

By valedima in PrestashopLogancee, Apr 13, 2018 at 09:04

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 6

By: yame
7 year ago May 3, 2018 at 03:08

Theme doesn't work correctly!

By luk-dar in PrestashopSuperShop, Apr 12, 2018 at 17:01

Hello,

All your issues was solved via Skype. Do you in need any assistance from me?
If yes, pls let me know, I will help you. If not, I will close this ticket.

Regards,
Yame

 8

By: yame
7 year ago May 14, 2018 at 09:00

Logancee Theme for Magento

By ztauseef in PrestashopLogancee, May 3, 2018 at 07:29

Hello mate,

You can contact to our admin author to ask for this requirement

Regards,
Yame

 1

By: yame
7 year ago May 7, 2018 at 03:50

code fragment at the top

By yakosoft in PrestashopSuperShop, May 8, 2018 at 12:46

So do you need any assistance from support service? If you need, pls tell me know, I will help you

 5

By: yame
7 year ago May 14, 2018 at 08:14

Home Slider Smartphon and Tablet

By garola in PrestashopLondon Stars, May 10, 2018 at 08:25

OK mate,

So I will close this ticket. If you have the others, pls submit a new one + provide accounts. We will check

Best regards,
Yame

 5

By: yame
7 year ago May 17, 2018 at 07:49

change banner

By bealeti80 in PrestashopBoutique, May 16, 2018 at 20:44

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 4

By: yame
7 year ago Jun 20, 2018 at 01:44

Cookie Banner

By bealeti80 in PrestashopBoutique, May 27, 2018 at 19:27

OK mate.
So I will close this ticket. For the others, pls submit a new one then provide account, I will check for you

Best regards,
Yame

 4

By: yame
7 year ago May 30, 2018 at 09:03

Can not install the Home jewelry template

By Signia in PrestashopLogancee, May 17, 2018 at 10:37

Hope that you will rate for our team
Thanks!

 6

By: yame
7 year ago May 30, 2018 at 03:36

The quick search with categories does not work

By plazapi in PrestashopSuperShop, Jun 6, 2018 at 01:52

Hi @plazapi,

Could you please provide me your back end + FTP account for your site. Just because we cannot see anything from your domain

Regards,
Yame

 1

By: yame
7 year ago Jun 7, 2018 at 07:07

Google Analytics and Facebook Pixel's Code doesn't work

By valedima in PrestashopLogancee, Jun 11, 2018 at 10:01

Hello,

I got feedback from coder
1. Google Analytics: You can search for this module then download for your site. Then activate the module > hook into any position you want in Layout builder as the others

2. Facebook Pixel: You can copy the code in as you used to do. ...

 2

By: yame
7 year ago Jun 14, 2018 at 01:31

Blank page after saving menu item or product, problem with drag drop menu

By emium7 in PrestashopLondon Stars, Jun 11, 2018 at 11:00

For your new question, I discussed to my coder, and he said that the speeding depends on the networks. This is also the default module of Prestashop so we can not intervene to this.
Hope you can understand for this
Thank you!

 6

By: yame
7 year ago Jun 16, 2018 at 08:28

issue with image link

By Bleutortue in PrestashopLogancee, Jun 14, 2018 at 13:07

Oh. So sorry for this inconvenience. We removed the document for this from this hosting.
If you have any difficulties when building the theme, you can contact to me, I will help you.

Thank you for understanding!

 6

By: yame
7 year ago Jun 19, 2018 at 09:25

Category Thumbnails

By annouqp in PrestashopSuperShop, Jun 18, 2018 at 08:07

Hope that they will help you to solve this issue

 12

By: yame
7 year ago Jun 21, 2018 at 00:59

Theme multistore

By tiagourmet in PrestashopBoutique, Jun 11, 2018 at 10:14

I can access to your back end site. However it is forbidden. You may lock something. Please let me know how I can check your site
Also, you FTP account cannot be accessed to. It is not correct. Please check it again.

 9

By: yame
7 year ago Jun 21, 2018 at 01:13

Translate woocoomerce in Boutique

By nichar in PrestashopBoutique, Jun 22, 2018 at 08:29

Hello mate,

I think you are submit the wrong ticket. Here is Prestashop template and we just support for the things related to Prestashop.
So, please submit another ticket on WordPress template - Boutique theme then provide accounts. The supporter there will help you.

Regards,
Yame

 1

By: yame
7 year ago Jun 22, 2018 at 09:44

Add Google fonts to Logancee Theme

By valedima in PrestashopLogancee, Jun 1, 2018 at 11:31

Your back end account is unable to access. Please provide again and my coder will help you to check

 7

By: yame
7 year ago Jun 25, 2018 at 02:14

Cart price is not shown correctly

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 12:22

Hi @blaz1988,

Sorry for delay just because we do not work in the weekends.
For your issue, please provide us your back end info + FTP account. We would like to check your site then give you the correct answer.

Waiting for you reply soon ...
Yame

 1

By: yame
7 year ago Jun 25, 2018 at 02:03

Issue with Fashion - Advanced Top Menu

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 13:58

Hi @blaz1988,

Sorry for delay just because we do not work in the weekends.
For your issue, please provide us your back end info + FTP account. We would like to check your site then give you the correct answer.

Waiting for you reply soon ...
Yame

 1

By: yame
7 year ago Jun 25, 2018 at 02:03

Ovic Theme Config

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 12:43

Sorry for delay just because we do not work for weekend.
OK mate, so I will close this ticket. For any questions, please contact again.

Regards,
Yame

 2

By: yame
7 year ago Jun 25, 2018 at 00:38

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

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