HomeSupport systemWordPressKuteShopDemo content not found
  • Customer

    Demo content not found

    Posted by: daveblade Jul 11, 2024 at 13:35 (5 months ago)
    Dear Kute Team,
    I'm trying to achieve a result like the Market 07 demo after installation from Envato.
    Unfortunately, there is nothing like this video in the template.

    https://www.youtube.com/watch?v=Vq6nMIyj3gg

    There is only one basic demo.
    Can you advise me how to install Demo Market 07 with demo content so I can work on customization?

    Thank you for the answer
    David Bukač
  • Customer

    Posted by: daveblade, Aug 12, 2024 at 15:08 (4 months ago)

    Thank you very much, the problem seems to be solved. It no longer reports the error.
  • Manager

    Posted by: LamHB, Aug 13, 2024 at 02:07 (4 months ago)

    No problem, If you are satisfied with our service, please give us a 5-star rating on ThemeForest, thank you so much!
  • Customer

    Posted by: daveblade, Sep 10, 2024 at 13:56 (3 months ago)

    May I ask you again how to turn off product labels? I turned it off in the Ovic panel because I want to use the editing plugin, but they still show up. Or can they be edited somewhere in the Ovic panel? So that the word Sale should be, for example, -10%?

    Thank you very much and have a nice day
  • Manager

    Posted by: LamHB, Sep 12, 2024 at 07:55 (3 months ago)

    There are 2 places to customize this:
    - 1 is in Theme Options, here will disable all product labels in fixed pages such as Shop, Categories, Product single, .. (except shortcode in Elementor builder) - ( screenshot_1 )
    - 2 is in each shortcode ( screenshot_2 )
    Screenshot_1-66e29e6de9bcf.png
    Screenshot_2-66e29e6deac79.png
  • Customer

    Posted by: daveblade, Sep 12, 2024 at 18:53 (3 months ago)

    thank you, it's working now. I just haven't figured out how to cancel it on single product as well?
  • Customer

    Posted by: daveblade, Sep 10, 2024 at 14:13 (3 months ago)

    I also noticed that when Shop Pagination is set to Load next, the number of first loaded items is still shown on the right.

    For example Showing 1 - 16 of 19 results, even though they are all already there.
  • Manager

    Posted by: LamHB, Sep 13, 2024 at 07:53 (3 months ago)

    That load more button works independently, it simply loads more products.
  • Customer

    Posted by: daveblade, Sep 12, 2024 at 07:54 (3 months ago)

    Sorry, but I found one more problem. When choosing the style of attributes (Choose, Radio, Button), only "button-variable" always appears when choosing Choose or Button. Can it be fixed somewhere so that there is also a scrolling list?

    Thank you very much and that will probably be all. :)

    Otherwise, you already have my five-star rating.
    obrazek_2024-09-12_095359667-66e29e1b122fa.png
  • Customer

    Posted by: daveblade, Sep 12, 2024 at 20:30 (3 months ago)

    I already set this up, it was in Product Swatches in Woocommerce.
  • Manager

    Posted by: LamHB, Sep 13, 2024 at 08:17 (3 months ago)

    That is correct. If you have any questions please send to us.
    Regards
  • Customer

    Posted by: daveblade, Sep 13, 2024 at 12:14 (3 months ago)

    Please tell me how can I activate automatic template updates? The system tells me this:

    Your template (KuteShop) contains outdated copies of some WooCommerce. These files may need updating to be compatible with current versions of WooCommerce. Suggestions to solve:

    Update your template to the latest version. If there is no update available, check the template author for compatibility with the current version of WooCommerce.
    If you copied the template file to change something, you will need to copy a new version of the file and reapply the changes.
  • Manager

    Posted by: LamHB, Sep 16, 2024 at 06:48 (3 months ago)

    This does not update automatically, it needs to be changed manually in the Theme. If you see this message, please send me the details, I will update the Theme and update on ThemeForest.
    Note that this does not affect the operation of the website at all, it is just a notification to check the version of some files.
    Regards
  • Customer

    Posted by: daveblade, Sep 19, 2024 at 10:11 (3 months ago)

    Thanks for the info and I'm attaching previews of what the problem is popping up.
  • Customer

    Posted by: daveblade, Sep 19, 2024 at 10:13 (3 months ago)

    Once again the previews in the attachment, I don't know why they didn't load. Thank you
    update1-66ebf92fb37a4.png
    update2-66ebf92fb3e9f.png
  • Customer

    Posted by: daveblade, Sep 19, 2024 at 10:14 (3 months ago)

    Maybe it would be a good tip to make an automatic updater in the future.
  • Customer

    Posted by: LamHB, Sep 23, 2024 at 02:23 (3 months ago)

    Done, I updated the theme
    Regards!
  • Customer

    Posted by: daveblade, Nov 13, 2024 at 13:56 (a month ago)

    Dear Kute team, can you please help me with the woocommerce core issue?
    The system says that the core is outdated. Can you advise how I can update it?

    Thank you very much for the information
    Regards!
    Snimek-obrazovky-2024-11-13-145213-6734affe9b300.png
    Snimek-obrazovky-2024-11-13-145247-6734affe9b6c0.png
  • Customer

    Posted by: LamHB, Nov 15, 2024 at 04:36 (a month ago)

    Done, I updated in theme.
    Regards!
  • Customer

    Posted by: daveblade, Nov 15, 2024 at 12:01 (a month ago)

    Thank you very much for the upgrade. There's just a problem with the Favorite Products icon and the translations don't work.
    Don't know what could be the problem?

    Thank you very much
    tranprob1-6737381ee7d10.jpg
    tranprob2-6737381ee7e84.jpg
  • Customer

    Posted by: LamHB, Nov 20, 2024 at 01:39 (a month ago)

    - Favorite Products icon: done, I have updated the theme.
    - These texts can all be translated in Loco Translates / Theme / Kuteshop
    Regards!
  • Customer

    Posted by: daveblade, Nov 20, 2024 at 12:43 (a month ago)

    Thanks for the info. I still don't see any change in the product icons. It looks like the preview now. It's a Product style 10 template. Or if the icons can't be edited, is there a way to disable them without the system telling me that the requested plugins are not activated?

    As for translations, there are still several parts that are not translated in the frontpage even after being translated in Loco. I can translate it into code, but it will be overwritten with every update like it is now. I don't have the strength to edit it every time.
    tran1-673dd9646f116.jpg
    tran2-673dd9646f67c.jpg
    tran3-673dd9646f8e0.jpg
  • Manager

    Posted by: LamHB, Nov 21, 2024 at 02:41 (a month ago)

    - This problem may be due to the old php version (screenshot_1), please update the server php version to 8.0.xx (note: do not update the latest version, currently version 8.0.xx is the most stable), then I will check again.
    - These texts are in the Ovic-addon-toolkit plugin, there is an incompatibility in text translation between this plugin and WordPress 6.7, we are researching and updating, the temporary solution is to use an older version of WordPress, I have downgraded to 6.6.2 and the texts have been translated normally.
    Regards
  • Customer

    Posted by: daveblade, Nov 20, 2024 at 13:10 (a month ago)

    Moreover, the system tells me again that the template is outdated, again:
    kuteshop/woocommerce/content-product.php version 3.6.0 is outdated. The core version is 9.4.0,
  • Manager

    Posted by: LamHB, Nov 21, 2024 at 02:43 (a month ago)

    Done, I updated

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