• Customer

    Install Sample Data got Notice Failed to get available sample data packages.

    Posted by: bencomungal Oct 13, 2021 at 07:59 (7 days ago)
    I'm trying to Install Sample Data on Spozy theme. I've imported Demo Content correctly (Ovic Plugins > Ovic Import Demo > "Import Content" tab), BUT into "Import Database" tab I get this Notice: "Failed to get available sample data packages.", and I have no option to continue. I can't see any page imported, e.g.

  • Customer

    Posted by: Maason, Oct 13, 2021 at 08:26 (7 days ago)

    Hi bencomungal
    I think that the cause maybe by your host setting. I can not login this URL: https://arumeallariz.com/wp-admin , Please check and provide me also. Can you reset Wordpress? I need wordpress only and install theme for you
    Waiting your reply...
    Regards,
    Maason
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 08:40 (7 days ago)

    Sorry, I've sent you the correct url for admin panel.
  • Manager

    Posted by: Maason, Oct 13, 2021 at 10:28 (7 days ago)

    Hi bencomungal
    Please conatct to the host provider and change these values: https://prnt.sc/1vz17sy
    https://arumeallariz.com/test.php
    They shoud be:
    -max_execution_time 180 or more
    -memory_limit 512M or more
    -post_max_size 64M or more
    -upload_max_file size 64M or more
    Regards
    Maason
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 10:55 (7 days ago)

    Hi again. I have the control of these values (hosting panel and configuraion admin), so I've changed these values (I had done it and tried before send you last answer), but the imposibility of Import Database persists.

    I've got to import data (pages, posts, categories, etc.) uploading content.xml file (included in Spozy theme Sample data) from Tools > Import > Wordpress importer.
    Please, let me know if "Import Database" is still needed, and in order to what...

    Thanks.
  • Manager

    Posted by: Maason, Oct 13, 2021 at 11:01 (7 days ago)

    You should import from Import Database tab and choose these option: https://prnt.sc/1vz5n73
    and https://prnt.sc/1vz5qd3
    Regards,
    Maason
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 11:23 (7 days ago)

    Then, we return to starting point: I can not do that. I can not see what you show me.
    I can only see what you can see in the image attached (with mentioned error notice "Failed to get available sample data packages") when I go to Ovic Plugins > Ovic Import Demo > "Import Content" tab

    Thanks.
  • Manager

    Posted by: Maason, Oct 13, 2021 at 11:31 (7 days ago)

    Hi bencomungal
    Please reset Wordpress. I will help to install it
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 11:58 (7 days ago)

    Ok, thanks. I've already done it. I've created same user account you already had.
    Please, let me know anyting you need and process status.
    Thanks.
  • Manager

    Posted by: Maason, Oct 13, 2021 at 14:59 (7 days ago)

    Please change these values aslo: https://prnt.sc/1vzz4se
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 15:15 (7 days ago)

    - max_execution_time value is 3600, actually
    - Max value allowed for memory_limit is 384 (actual value). If a higher value is mandatory, let me know, 'cause I should request it from my hosting super-admin.
    Thanks.
  • Manager

    Posted by: Maason, Oct 13, 2021 at 15:29 (7 days ago)

    Please contact to your host provider and increase memory_limit is 512 or more
  • Manager

    Posted by: Maason, Oct 13, 2021 at 15:30 (7 days ago)

    Also may i delete all your demo contents?
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 15:36 (7 days ago)

    Yes, you can
  • Customer

    Posted by: bencomungal, Oct 13, 2021 at 15:48 (7 days ago)

    Hi. It's done. Now memory_limit is 512
  • Manager

    Posted by: Maason, Oct 14, 2021 at 03:22 (6 days ago)

    Goodmorning @bencomungal
    It's installed. Please check it and let me know your result
    Have a nice day!
    Maason
  • Customer

    Posted by: bencomungal, Oct 14, 2021 at 07:15 (6 days ago)

    Good morning. Everyting seems to be ok.
    Thank you very much!
    Have a nice day.
  • Manager

    Posted by: Maason, Oct 15, 2021 at 03:04 (5 days ago)

    Goodmorning @bencomungal
    I am very glad when your problem is solved.
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason

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