25 topics
TOPIC POSTS LAST POSTER
We want to implement header template in our website.

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 00:40

Hi ms667789sabir88
On my theme, it includes 8 header styles and you can choose one of theme as this link image: https://prnt.sc/1qgp9i9
About your attachment file above then you have to customized by yourself or connect to customized service, they will check and help you.
Regards,
Maason

2

By: Maason
25 days ago Aug 24, 2021 at 08:54

Cart is not visible

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 00:48

Hi ms667789sabir88
The cause by the ElementsKit Lite plugin. Please turn off this plugin and let me know your results
Regards,
Maason

2

By: Maason
25 days ago Aug 24, 2021 at 08:46

First Theme and very confused

By DinhoUNCMN in WordPressSpozy, Aug 21, 2021 at 01:31

Hi DinhoUNCMN
Sorry for delay reply because it lost connection from my place. You should turn off the Enable Metabox Option at the dashboard>>Pages>>edit your home front page>> General before and then go to Ovic panel>>Theme Options>>General >>Logo and replace your logo there.
Please provide your domain name + wp-admin account if ...

9

By: Maason
25 days ago Aug 23, 2021 at 18:51

Header and template design

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 19:02

Hi ms667789sabir88
You can make it if you are a coder. Also you can connect to customized services, they will check and help you
Regards,
Maason

1

By: Maason
26 days ago Aug 23, 2021 at 08:08

Change swatches from drop down to square

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 19:28

Hi ms667789sabir88
I checked on your site and found that it's changed. Did you customized it? https://www.pharmacymedsonline.com/shop/uncategorized/test-product-6/
https://prnt.sc/1qgkbio
Do you have other questions about this topic?
Regards,
Maason

2

By: Maason
25 days ago Aug 24, 2021 at 06:13

Solve our issues

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 19:39

Hi
I am sorry because you submit much ticket. I just checked your wp-admin account, it does not work: https://prnt.sc/1qfekxt
Please check and provide me asap. I will check all your tickets and help you.
Regards,
Maason

1

By: Maason
26 days ago Aug 23, 2021 at 08:18

There is a typo in the domain. How to correct it.

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 19:43

Hi ms667789sabir88
I can not edit also. However you can add the theme license into your correct domain.
Regards,
Maason

1

By: Maason
26 days ago Aug 23, 2021 at 08:54

Solve our pending issues

By ms667789sabir88 in WordPressSpozy, Aug 23, 2021 at 09:15

Hi ms667789sabir88
I have checked and replied your tickets. Please check and let me know your results
Regards,
Maason

1

By: Maason
25 days ago Aug 24, 2021 at 08:56

Remove or reduce size awkward breadcrumbs banner on every page

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 18:59

Hi ms667789sabir88
I sent your question to the author of theme. Please wait...
I will inform you when i get the answer from them soon.
Regards,
Maason

3

By: Maason
23 days ago Aug 25, 2021 at 16:46

Footer showing white space in mobile device at the end

By ms667789sabir88 in WordPressSpozy, Aug 22, 2021 at 00:50

Hi ms667789sabir88
I am waiting reply from the author of theme. they are living in areas affected by the epidemic ( Corona Virus)
I will inform you when i get the anser form them.
Regards,
Maason

3

By: Maason
23 days ago Aug 25, 2021 at 16:42

Page Title is not disabling on Shop and Blog page.

By ms667789sabir88 in WordPressSpozy, Aug 24, 2021 at 21:07

Hi ms667789sabir88
It's updated on the child theme as the attachment file. Please check all your issues again and let me know your results
Regards,
Maason

2

By: Maason
22 days ago Aug 26, 2021 at 14:06

Page title is showing at top of each product

By ms667789sabir88 in WordPressSpozy, Aug 24, 2021 at 21:16

Hi ms667789sabir88
I sent to the author of theme, they will check and update it. I will inform you when it's done
Regards,
Maason

1

By: Maason
23 days ago Aug 25, 2021 at 16:34

Hide Author meta data from Blog Page

By ms667789sabir88 in WordPressSpozy, Aug 24, 2021 at 21:11

Hi ms667789sabir88
I could not right click on your site. Please check and disable this function
Regards,
Maason

3

By: Maason
23 days ago Aug 25, 2021 at 16:56

Very pathetic support

By ms667789sabir88 in WordPressSpozy, Aug 25, 2021 at 17:57

Hi ms667789sabir88
You should activate the child theme and you can do everything on it. Your changes wont be lost when the parrent theme's updated in the future.
Regards,
Maason

5

By: Maason
21 days ago Aug 27, 2021 at 23:44

Change the style and look of product category and product tags

By ms667789sabir88 in WordPressSpozy, Aug 28, 2021 at 04:13

Hi ms667789sabir88
Could you please provide your wp-admin + ftp or Cpanel account again? My coder would like to check on your site and help you. Also you should turn on right click function on your site please.
Regards,
Maason

1

By: Maason
20 days ago Aug 28, 2021 at 23:31

Product and Other Images Not Displaying

By rutuja27 in WordPressSpozy, Aug 30, 2021 at 07:03

Hi rutuja27
Could you please provide your wp-admin + FTP or Cpanel account via secret information area again? Currently your wp-admin account, it does not work
Regards,
Maason

1

By: Maason
19 days ago Aug 30, 2021 at 09:51

Adding logo to header 07

By rutuja27 in WordPressSpozy, Aug 27, 2021 at 10:11

Hi rutuja27
I could not login your site. It's loading only: https://prnt.sc/1qsod3w
Please check and let me know asap
Regards

7

By: Maason
19 days ago Aug 30, 2021 at 09:49

Solve all our pending issues

By ms667789sabir88 in WordPressSpozy, Aug 31, 2021 at 18:11

Hi ms667789sabir88
I have removed video link

4

By: Maason
14 days ago Sep 3, 2021 at 13:47

Changes to logo and colors do not show on HOME page

By WilliamRodgers in WordPressSpozy, Sep 1, 2021 at 16:14

Hi WilliamRodgers,
I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have ...

4

By: Maason
15 days ago Sep 2, 2021 at 19:31

Remove Author Metadata appearing below posts

By ms667789sabir88 in WordPressSpozy, Aug 31, 2021 at 18:03

Hi ms667789sabir88
It's removed. Please check it and let me know your results
Regards,
Maason

3

By: Maason
14 days ago Sep 3, 2021 at 13:32

Comment section is showing above the products in product category page

By ms667789sabir88 in WordPressSpozy, Aug 28, 2021 at 04:21

Hi ms667789sabir88
- About the comment box issue: The cause by the Enhanced Category Page plugin, you should turn off it or uncheck the Allow Comment function at the Posts>>Edit your Post ( EX: ADHD) as the attachment screenshot. Please do it and let me know your results.
Regards,
Maason

3

By: Maason
15 days ago Sep 3, 2021 at 04:20

Change the giver color of add to cart in doing post template.

By ms667789sabir88 in WordPressSpozy, Aug 28, 2021 at 04:16

Hi ms667789sabir88
I am sory for delay reply because my coders, they do not work at the weekend. I re-sent to them. Please wait... I will inform you soon when it has done.
Also my coders checked and said that you have customized on your main theme. Please stop do this work ...

4

By: Maason
12 days ago Sep 5, 2021 at 15:41

Change the style, color and text size of product hyperlinks and post hyperlinks.

By ms667789sabir88 in WordPressSpozy, Aug 28, 2021 at 04:24

Hi ms667789sabir88
I am sory for delay reply because my coders, they do not work at the weekend. I re-sent to them. Please wait... I will inform you soon when it has done.
Regards
Maason

11

By: Maason
12 days ago Sep 5, 2021 at 15:57

please fix below points

By JD001490 in WordPressSpozy, Aug 30, 2021 at 06:30

connected

29

By: Maason
4 days ago Sep 14, 2021 at 01:20

[Sinaptic] Theme Forest - About Spozy - Multipurpose WooCommerce Theme

By Sinaptic_srl in WordPressSpozy, Sep 17, 2021 at 14:17

Sinaptic_srl
-About logo issue: You enter the dashboard>>Pages>>edit your page and turn off the Enable MetaBox Option on each page as this link image: https://prnt.sc/1skndcc
And then from Ovic panel>>theme option>>General>>Logo and upload your logo there: https://prnt.sc/1sknoxq
- About main and other menus: You can do at the Apprearance>>Menus and edit your ...

1

By: Maason
20 hours ago Sep 17, 2021 at 14:36

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