• Customer

    Posted by: Maason, Aug 30, 2021 at 09:54 (a month ago)

    Hi JD001490
    My coder need your FTP account. He would like to check and update code. Please check and provide me via secret information box asap
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Aug 31, 2021 at 06:24 (a month ago)

    How can I change the title background image?
  • Customer

    Posted by: JD001490, Aug 31, 2021 at 07:56 (a month ago)

    The color box attribute should be displayed in the sidebar instead of name
  • Manager

    Posted by: Maason, Aug 31, 2021 at 16:07 (a month ago)

    Hi JD001490
    - Q 1,2,4: I sent to coders, they will check and update as soon as possible
    -Q3: Do you want to add the Buy Now button as this link image?? https://prnt.sc/1qw14n1 .
    - Q5: How can I change the title background image? Could you describe more detail by screenshot? Where is it? I would like to check and help you
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 1, 2021 at 06:54 (a month ago)

    How much time this take to resolve
  • Manager

    Posted by: Maason, Sep 1, 2021 at 08:05 (a month ago)

    Hi JD001490
    The cause maybe something's missed when the theme's uploaded. My coder need your FTP or Cpanel account. also please check and provide me as soon as possible. My coder will check and update it.
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 1, 2021 at 08:24 (a month ago)

    I have already given SFTP details
  • Customer

    Posted by: JD001490, Sep 1, 2021 at 10:28 (a month ago)

    any update
  • Customer

    Posted by: JD001490, Sep 1, 2021 at 12:38 (a month ago)

    Please resolve Q1 & Q2 atleast
  • Manager

    Posted by: Maason, Sep 1, 2021 at 15:10 (a month ago)

    Hi JD001490
    I do not see where is your SFTP account. Please check and provide me as soon as possible. My coder would like to check your site and update it.
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 2, 2021 at 04:02 (a month ago)

    Kindly note I am sharing SFTP details in this reply in the Secret information box and attaching the SSH key in the link.

    I already shared 2 to 3 times in the same method.
  • Customer

    Posted by: JD001490, Sep 2, 2021 at 04:18 (a month ago)

    Kindly find out we transfer link for SSH key
  • Manager

    Posted by: Maason, Sep 2, 2021 at 07:33 (a month ago)

    Hi JD001490
    Our request sent. Please accept to share ssh key. Also we spend a lot of time on useless things. Please provide the correct FTP account via our secure box. You must trust and provide accurate, fast and convenient information so that we can help you faster.
    Thank you very much
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 2, 2021 at 08:05 (a month ago)

    You should have to check properly i have shared we transfer link also to download the file. Which does not need any permission
  • Manager

    Posted by: Maason, Sep 3, 2021 at 04:06 (a month ago)

    Hi JD001490
    Could you please connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more infomation from you. I shared your SSH key to coders however they do not know how to use it. Can you create a new FTP or Cpanel account? It's better.
    Waiting your answer..
    Maason
  • Customer

    Posted by: JD001490, Sep 3, 2021 at 12:11 (a month ago)

    Thanks for the updates on the website max problem is solved. I have some more concerns kindly look into this

    Q1- Will need My account / Login-register option in mobile.
    Q2-Can we display sidebar on click floating icon in mobile View - reference image has been attached / reference link: https://dev.buysports.in/product-category/sports/squash/ Please check in mobile view

  • Manager

    Posted by: Maason, Sep 3, 2021 at 14:47 (a month ago)

    Hi JD001490
    I sent your question to my coders, they will check and give a good solution. I will inform you when i got it
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 6, 2021 at 12:36 (a month ago)

    When it will be done Q2 is remaining
  • Customer

    Posted by: JD001490, Sep 7, 2021 at 05:44 (a month ago)

    How to remove tile section from shop page
  • Manager

    Posted by: Maason, Sep 7, 2021 at 06:40 (a month ago)

    Hi JD001490
    Which section do you want to remove? COuld you describe more detail by screesnshot?
    About your Q2 above: I am waiting reply from coder and hope it will done soon
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 7, 2021 at 08:53 (a month ago)

    Please Make the Billing address and shipping address on the two-column side by side on My account>>dashboard>>Addresses

  • Customer

    Posted by: JD001490, Sep 7, 2021 at 08:55 (a month ago)

    Also, I want to add a custom menu dropdown in the shop sidebar please help with this also
  • Customer

    Posted by: JD001490, Sep 7, 2021 at 08:57 (a month ago)

    Also On the single product detail page will need the Frequently Bought together option above related product section
  • Customer

    Posted by: Maason, Sep 8, 2021 at 01:17 (a month ago)

    Hi JD001490
    About Q2: You can open sidbar as the attachment screenshot below
  • Customer

    Posted by: JD001490, Sep 8, 2021 at 04:30 (a month ago)

    Please look into the address screen point and Frequently Bought together point
  • Customer

    Posted by: JD001490, Sep 9, 2021 at 05:15 (a month ago)

    Any Update?
  • Manager

    Posted by: Maason, Sep 9, 2021 at 16:23 (a month ago)

    Hi JD001490
    Could you please connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more information from you. It's faster.
    Regards,
    Maason
  • Customer

    Posted by: JD001490, Sep 13, 2021 at 05:11 (a month ago)

    request sent rahman.shaikh@pecfy.com
  • Manager

    Posted by: Maason, Sep 14, 2021 at 01:20 (a month ago)

    connected

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible