• Customer

    Very pathetic support

    Posted by: ms667789sabir88 Aug 25, 2021 at 17:57 (2 months ago)
    We are waiting for days to clear our issues and you guys only want to purchase your custom service. Generate tickets for days and still no result.

  • Customer

    Posted by: Maason, Aug 26, 2021 at 14:07 (2 months ago)

    Hi ms667789sabir88
    It's updated on the child theme as the attachment file. Please check all your issues again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: ms667789sabir88, Aug 26, 2021 at 20:59 (2 months ago)

    Hi, you have installed and activated the child theme, but we want to use the parent theme in the website. We have checked and the issues are although fixed in child theme, but still persists in parent theme. How long will it take to sort out the issues in parent theme as well?
  • Manager

    Posted by: Maason, Aug 27, 2021 at 03:11 (2 months ago)

    Hi ms667789sabir88
    All your changes, they should do on the child theme. Your changes wont be lost when the theme's updated in the future. That's why my coder activated and customized on the child theme.
    Regards
    Maason
  • Customer

    Posted by: ms667789sabir88, Aug 27, 2021 at 17:04 (2 months ago)

    Should we use the child theme from now on and what about the parent theme? Why cannot we use it?
  • Manager

    Posted by: Maason, Aug 27, 2021 at 23:44 (a month ago)

    Hi ms667789sabir88
    You should activate the child theme and you can do everything on it. Your changes wont be lost when the parrent theme's updated in the future.
    Regards,
    Maason

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