• Customer

    First Theme and very confused

    Posted by: DinhoUNCMN Aug 21, 2021 at 01:31 (2 months ago)
    Hey I have installed the theme and downloaded all demo data needed for it to run and have chosen the home page 3 option however i am unable to find where i change the logo and my header isnt transparent. Some icons are also not loading for me such as the cart logo.

  • Customer

    Posted by: Maason, Aug 21, 2021 at 01:54 (2 months ago)

    Hi DinhoUNCMN
    The cause maybe by your setting. Could you please provide your wp-admin account? I would like to check on your site and help you.
    Also may i remove all your demo contents and re-install from beginning?
    Waiting your reply..
    Maason
  • Manager

    Posted by: Maason, Aug 21, 2021 at 01:56 (2 months ago)

    Curently, it does not work: https://prnt.sc/1qdjsgd
    Please check and provide me again
    Thanks
  • Customer

    Posted by: DinhoUNCMN, Aug 21, 2021 at 12:34 (2 months ago)

    Hey Sure, if you can feel free to literally reset everything and start again as dont have anything i dont mind losing.
  • Customer

    Posted by: DinhoUNCMN, Aug 21, 2021 at 19:24 (2 months ago)

    Hey, i have seen that the site has been changed and back to its original way. is there anyway for me to get the emoticons to load and how do i customize anything?
  • Customer

    Posted by: DinhoUNCMN, Aug 21, 2021 at 20:10 (2 months ago)

    here is an image to show you what i mean, if you're able to help me with these issues itd be greatly appreciated. it works on and iphone however..
  • Manager

    Posted by: Maason, Aug 22, 2021 at 04:09 (2 months ago)

    Hi DinhoUNCMN
    As i mentioned above. The cause maybe by your setting. Could you please provide your wp-admin account? I would like to check on your site and help you.
    Also may i remove all your demo contents and re-install from beginning?
    Waiting your reply..
    Maason
  • Manager

    Posted by: Maason, Aug 22, 2021 at 04:10 (2 months ago)

    Currently your domain, it í not available now: uncmnclothing.com
    Please check it
  • Customer

    Posted by: DinhoUNCMN, Aug 22, 2021 at 14:21 (2 months ago)

    Hey Maason sorry boss i have deleted the WP site and recreated a new one in attempt to solve this issue. ill send you the details now if you are able to get the theme working and the explain how to change the logo to an image it'd be greatly appreciated.
  • Manager

    Posted by: Maason, Aug 23, 2021 at 18:51 (2 months ago)

    Hi DinhoUNCMN
    Sorry for delay reply because it lost connection from my place. You should turn off the Enable Metabox Option at the dashboard>>Pages>>edit your home front page>> General before and then go to Ovic panel>>Theme Options>>General >>Logo and replace your logo there.
    Please provide your domain name + wp-admin account if it does not work.
    Regards,
    Maason

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