Kutethemes

Customer

First Theme and very confused

Posted by: DinhoUNCMN Aug 21, 2021 at 01:31 (2 year ago)

Hey I have installed the theme and downloaded all demo data needed for it to run and have chosen the home page 3 option however i am unable to find where i change the logo and my header isnt transparent. Some icons are also not loading for me such as the cart logo.

Customer

Posted by: Maason, Aug 21, 2021 at 01:54 (2 year ago)

Hi DinhoUNCMN
The cause maybe by your setting. Could you please provide your wp-admin account? I would like to check on your site and help you.
Also may i remove all your demo contents and re-install from beginning?
Waiting your reply..
Maason
Customer

Posted by: Maason, Aug 21, 2021 at 01:56 (2 year ago)

Curently, it does not work: https://prnt.sc/1qdjsgd
Please check and provide me again
Thanks
Customer

Posted by: DinhoUNCMN, Aug 21, 2021 at 12:34 (2 year ago)

Hey Sure, if you can feel free to literally reset everything and start again as dont have anything i dont mind losing.
Customer

Posted by: DinhoUNCMN, Aug 21, 2021 at 19:24 (2 year ago)

Hey, i have seen that the site has been changed and back to its original way. is there anyway for me to get the emoticons to load and how do i customize anything?
Customer

Posted by: DinhoUNCMN, Aug 21, 2021 at 20:10 (2 year ago)

here is an image to show you what i mean, if you're able to help me with these issues itd be greatly appreciated. it works on and iphone however..

image_2021-08-21_210921-61215daf5e6d9.png
Customer

Posted by: Maason, Aug 22, 2021 at 04:09 (2 year ago)

Hi DinhoUNCMN
As i mentioned above. The cause maybe by your setting. Could you please provide your wp-admin account? I would like to check on your site and help you.
Also may i remove all your demo contents and re-install from beginning?
Waiting your reply..
Maason
Customer

Posted by: Maason, Aug 22, 2021 at 04:10 (2 year ago)

Currently your domain, it í not available now: uncmnclothing.com
Please check it
Customer

Posted by: DinhoUNCMN, Aug 22, 2021 at 14:21 (2 year ago)

Hey Maason sorry boss i have deleted the WP site and recreated a new one in attempt to solve this issue. ill send you the details now if you are able to get the theme working and the explain how to change the logo to an image it'd be greatly appreciated.
Customer

Posted by: Maason, Aug 23, 2021 at 18:51 (2 year ago)

Hi DinhoUNCMN
Sorry for delay reply because it lost connection from my place. You should turn off the Enable Metabox Option at the dashboard>>Pages>>edit your home front page>> General before and then go to Ovic panel>>Theme Options>>General >>Logo and replace your logo there.
Please provide your domain name + wp-admin account if it does not work.
Regards,
Maason

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