Kutethemes

Customer

setup and install website

Posted by: Azeritravel Jun 18, 2020 at 17:46 (4 year ago)

Hi
Please support me to install and setup m theme, I already bought kuteshop

Customer

Posted by: Azeritravel, Aug 27, 2020 at 07:07 (4 year ago)

Hi
footer is not seen in Azerbaijan language, please support. And also I removed default.php from public_html in file manager. But seen again when I open online-shopping.az
I ask you to solve both problem.

Thanks
Manager

Posted by: yame, Aug 27, 2020 at 10:44 (4 year ago)

Hi,

We sent your question to my coder. Let him check first. Thank you!
Manager

Posted by: yame, Aug 28, 2020 at 08:59 (4 year ago)

You have 4 Footer builders named 01. Each footer is for the specific language.
The Azerbaijan Footer is the third one. You selected the fourth one so it was not correct.
My coder has selected again for you and now it works properly. Pls check
Customer

Posted by: Azeritravel, Aug 28, 2020 at 10:19 (4 year ago)

Thanks for footer. But I have other problem related with default. If you write online-shopping.az then no opening my website and opening which I send in attachment, please review
Please solve it too. I removed default.php from file manager. But not solved

image_2020_08_28T10_16_49_342Z-5f48da407508f.png
Manager

Posted by: yame, Sep 1, 2020 at 01:23 (4 year ago)

I did it. And I still see your site here: https://prnt.sc/u9arr9
Customer

Posted by: Azeritravel, Sep 1, 2020 at 09:18 (4 year ago)

Hi
I need options for Shipping, please enter to this link http://online-shopping.az/en/checkout/ here is written Enter your address to view shipping options.
but it is not working. I wanted to add price for regions, for shipping costs, by adding additional payment for goods
for example 2 usd for Baku city and that payment when choosed by customer added to total price
Please help me.
Customer

Posted by: Azeritravel, Sep 1, 2020 at 09:36 (4 year ago)

This sentence is written No shipping options were found for
How I can add price for addresses or regions as options
Manager

Posted by: yame, Sep 3, 2020 at 01:33 (4 year ago)

Hi,

I think it will be better if you can submit a new ticket and describe your issue with the screenshot. Then we will understand easily and check faster for you

Thank you!
Customer

Posted by: Azeritravel, Sep 3, 2020 at 04:06 (4 year ago)

Hi
Please review shceenshot.

online-5f506bc52f2ac.png
Manager

Posted by: yame, Sep 4, 2020 at 10:29 (4 year ago)

We found out the reason. You still did not create the shipping zone for your Baku city. That's why you did not have the option to choose the shipping method: https://prnt.sc/ubfuvw
Pls create it and you will get the shipping. If you don't know how to create, please let me know, I will guide you
Customer

Posted by: Azeritravel, Sep 4, 2020 at 10:42 (4 year ago)

Hi
please guide how and from where to create shipping zones
Customer

Posted by: Azeritravel, Sep 4, 2020 at 10:51 (4 year ago)

I want to add local regions of Azerbaijan
please guide it too.
Manager

Posted by: yame, Sep 7, 2020 at 03:09 (4 year ago)

1. Create the Shipping Method: https://prnt.sc/ucqs5a
2. Add shipping zone: https://prnt.sc/ucqsbo
3. Enter: https://prnt.sc/ucqsjd
- name (it is not important)
- Zone (It is forced to enter. You have to enter the correct one)
- Postcode (it does not force to enter. If you enter this info, when checking out, you have to select correctly this. Then select the shipping methods that created for the shipping zone

Pls do as this guideline
Customer

Posted by: Azeritravel, Sep 7, 2020 at 06:26 (4 year ago)

Hi
Please check shipping zones, İ add out country name is not working. Before coutry name is selected when I add some letters of country, no written no matches
I send screenshot in annex

Please solve

image_2020_09_07T06_23_53_152Z-5f55d27b1d885.png
Customer

Posted by: Azeritravel, Sep 7, 2020 at 06:39 (4 year ago)

No finding country names on shipping
Customer

Posted by: Azeritravel, Sep 7, 2020 at 07:37 (4 year ago)

No finding country names on shipping zone section
Customer

Posted by: Azeritravel, Sep 8, 2020 at 07:10 (4 year ago)

Hi
I want to connect my website to local Bank to receive payments, can you support me to solve it?
Customer

Posted by: Azeritravel, Sep 9, 2020 at 09:13 (4 year ago)

Hello
1. from where I can translate categories which I showed in annex, I can translate it. I already translated website.
2. When enter my website in russian and arabic then no seen menu, only when click on categories then opened menu
Please solve both
I send in annex for both problem.

image_2020_09_09T05_08_10_173Z-5f589cd66cf16.png
Customer

Posted by: Azeritravel, Sep 10, 2020 at 06:32 (4 year ago)

Hi

1. my orders page is not working please solve it. http://online-shopping.az/en/my-orders/

2. Request a Quote page is not working please solve it too http://online-shopping.az/en/request-quote/

Thanks
Customer

Posted by: yame, Sep 10, 2020 at 10:10 (4 year ago)

1. If you want to change the text Categories and make the vertical menu is always shown on each of your languages, please go to Theme Options > select each language > enter the page you want to show the vertical menu in (1) and change the text in (2) for that language > SAVE. Then each of your languages will show the correct text of Categories and the vertical menu will be always shown

However, it related to the multi-language of plugin WPML. So you have to register to get an account: https://prnt.sc/ues7xw

2. The 2 error pages, I sent to my coder. He will check and I will let you know later
Customer

Posted by: Azeritravel, Sep 10, 2020 at 10:33 (4 year ago)

Hi
Thanks for support.

I translated all necessary words in this website, only except CATEGORIES_1
Please supprot me to translate it. If was problem related with plugin as you wrote then I could not translted others.
I send picture in attachment
Please help me
Thanks

image_2020_09_10T10_27_53_953Z-5f5a00ff92efb.png

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