• Customer

    The trouble with installing theme on my hosting

    Posted by: mickeyt27 Nov 19, 2016 at 13:17 (8 year ago)
    Hello,

    I bought your theme boutique because i like it. But now i have a problem to install it on my server provider. I found that your theme is compatible only with Zend Guard Loader and Ion Cube Loader . My hosting provider offfers PHP 5.4.37 with Zend Guard Loader and Ion Cube Loader but your theme requires PHP 5.5.21 and more and my provider doesnt offer this PHP with Zend Guard Loader and Ion Cube Loader. I dont know how to solve it. Would you help me please ? Thanks for your soon reply .

    Best regards
    Michal Turňa


  • Customer

    Posted by: mickeyt27, Apr 27, 2017 at 14:51 (8 year ago)

    Hello

    So I updated whole my theme and I translated in product list label new but changes I still cant see on my site (see atachment 1). I would like to also translate button send in footer newsletter registration but i dont know where (see atachment 2). I found out another issue on my site too. Page numbers are displayed close together in pagination section and its hard to click on chosen page. The same problem is on desktop and mobile version. (see atachmet 3 how should be ) and (atachment 4 my site). Thank you

    Sincerely
    Michal
  • Customer

    Posted by: mickeyt27, Apr 27, 2017 at 15:04 (8 year ago)


    I forgot to ask you when your coder will look on my issues we wrote about a few days ago. Thank you.
  • Customer

    Posted by: yame, Apr 28, 2017 at 03:36 (8 year ago)

    All your requirements I sent to my coder already and he will check asap.
    I will inform you when I get his feedback
  • Customer

    Posted by: mickeyt27, Apr 28, 2017 at 21:36 (8 year ago)

    And did you alseo sent last 4 problems from 27 april that i Wrote ? Thank you

    Michal
  • Customer

    Posted by: yame, May 3, 2017 at 03:09 (8 year ago)

    Yes, I did
    To be ensure, I would like to remain all of your issues:
    1 - Translate the NEW label in homepage

    2 - Translate the text "SEND" in footer

    3 - The pagination error with mobile

    4 - The number of pagination in both mobile and PC
  • Customer

    Posted by: mickeyt27, May 3, 2017 at 11:56 (8 year ago)

    Hello,

    I have a following issues:
    1. I want to translate label NEW in category list page

    2. I want translate text SEND in footer ( newsletter registration )

    3. Pagination error with mobile and desktop
    The problem is when I click on some page for example 4 from category tričká. It doesnt work and still displayed only 1 or 2 page of category. Problem is in mobile and also desktop version

    4.The numbers in pagination section in mobile and desktop version
    Problem is that numbers are close together and it is hard to click on chosen number.

    5. Footer issue
    pop up window is displayed at the end of footer and it is not displaed in the midlle of the page .

    6.Menu issue
    If I click on the page at the top of the menu it looks normal( see attachment number 1) But when I scroll down the page and click on menu it looks like atachment number 2. It happens only on some web browsers for example google chrome.

    7. colour filter doenst work
    Colour filter work only for one time. For example i click on white colour ,filter will show all white colours products than i cancel filter white colour and try to filter black colour but nothing happens.

    8. Ovic page link
    When you click on this button is still displayed and superimposed important elements on the page and it is not possible to roll up back. (especcialy mobile version )

    9. Vertical menu missing
    Problem is when you click on some category for example trická . On first page of chosen category you canot see filters of subcategories , when you click on second page there it is displayed., but problem for me is that is missing on first page.

    Thanks a lot for your help.

  • Customer

    Posted by: mickeyt27, May 3, 2017 at 11:57 (8 year ago)

    atachment 2
  • Customer

    Posted by: yame, May 8, 2017 at 00:58 (8 year ago)

    Hello,

    Kindly check your site again. My coder fixed some problems for you about:
    - Translation
    - Pagination error (both 2 issues for this)
    - Page link button (cannot close it again on mobile)
    - For the banner on top menu, I explained the way to solve it before, pls see it again.
    - Newsletter popup.

    He will check your remaining issues and I will inform you later
    Regards,
  • Customer

    Posted by: mickeyt27, May 8, 2017 at 21:11 (8 year ago)

    Hello
    I checked my site and following issues still remains:

    1. Translation Label NEW in category list page
    2. Page link button cannot close on mobile.
    3. Newsletter pop up is hidden under slider on homepage and if put your email and click enter nothing happens.
    4. Banner on top menu ( I tried to find your solution in our conversation but i didnt find it )

    Thank you.

    Best regards
    Michal
  • Customer

    Posted by: mickeyt27, May 11, 2017 at 21:25 (8 year ago)

    Hello

    Newsletter pop up window is now ok. I added to global.css this line : .fancybox-opened { z-index: 9999;} So I have now only 3 issues I wrote before .
  • Customer

    Posted by: yame, May 12, 2017 at 09:02 (8 year ago)

    Hello,

    I would like to tell you
    1. Ok. My coder will re-check this.
    2. I've tested your site in other different mobiles and the page link button still can be closed perfectly. Pls clear cache your phones and re-try
    3. I've added my email address and it still works well (see my attachment)
    4. I used to guide you how to solve it and then you asked me how to update the site

    Regards,
    Yame
  • Customer

    Posted by: mickeyt27, May 13, 2017 at 11:59 (8 year ago)

    Hi Yame.

    2. Yes now it is OK
    3. It also now OK and works
    4.I'm sorry but my English is not perfect and sometimes I understand something wrong.I thought it was about updating the theme and not about a menu issue. But according your screenshot I have disabled all boxes and didnt help it. I also cleared caches. So I have still this issue with menu.

    Best Regards
    Michal

  • Customer

    Posted by: yame, May 15, 2017 at 08:43 (8 year ago)

    Hello,

    2. It's fine, pls check it.

    4. My coder knows the reason why but it takes a lot of times to fix it. He will try to fix soon and I will inform you when the work is finished.

    Regards,
    Yame
  • Customer

    Posted by: mickeyt27, May 25, 2017 at 19:37 (8 year ago)

    Hello Yame,

    2. Now it is fine.

    4. I am waiting for your solution.

    Thank you

    Best Regards
    Michal
  • Manager

    Posted by: yame, May 28, 2017 at 07:56 (8 year ago)

    Ok mate. I will ask my coder to pay attention to this problem
    Thanks for your understanding
  • Customer

    Posted by: mickeyt27, Jun 13, 2017 at 07:54 (7 year ago)

    Hello

    I want to add paralax or image background for each my category separately. How can I do that ? Thank you.

    Best regards.
  • Customer

    Posted by: mickeyt27, Jun 20, 2017 at 20:40 (7 year ago)

    Hi David

    I would like to use paralax or image background for each category from menu for example: https://fashionway.sk/10-tricka. I tried to set up according your documentation but doesnt work it. Thank you .

    Michal

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