• Customer

    My homepage is not lining up correctly after upgrade

    Posted by: Nicky7k May 17, 2016 at 00:58 (9 year ago)
    On my homepage, the text for on sale, best seller, etc. are not lining up correctly that are almost overlapping my four images under my slider. Please help.

  • Customer

    Posted by: Nicky7k, May 17, 2016 at 02:12 (9 year ago)

    I also have issues with the white spot between my upper menu and my main menu. In the white spot is my search and my shopping cart icon, wishlist icon, etc. and they are not showing. Please tell me what to do to get them back. Please follow link for screenshot: https://www.dropbox.com/s/ccwhpoq7jgl03vd/2016-05-16.png?dl=0
  • Customer

    Posted by: Nicky7k, May 17, 2016 at 22:57 (9 year ago)

    It is white in my screenshot so why won't the white background work anymore?
  • Customer

    Posted by: Nicky7k, May 17, 2016 at 23:15 (9 year ago)

    Other question, I am using a different rss feed on my homepage because the feed the site with is not pulling the images from my blog. I need help with that so I can remove my current rss feed. I'd like to show images for my blog.
  • Customer

    Posted by: Nicky7k, May 17, 2016 at 23:20 (9 year ago)

    And if I upload new icons, which ones am I replacing for template 8?
  • Customer

    Posted by: Nicky7k, May 19, 2016 at 02:20 (9 year ago)

    Please see below.
  • Customer

    Posted by: Nicky7k, May 19, 2016 at 10:51 (9 year ago)

    Updated info
  • Customer

    Posted by: Nicky7k, May 20, 2016 at 02:53 (9 year ago)

    I would really appreciate a fix soon because my site is live and it's not looking good. Thanks again.
  • Customer

    Posted by: Nicky7k, May 20, 2016 at 12:14 (9 year ago)

    Oh my God you guys left me with a messed up site for the weekend. I've had to deal with not being able to see my shopping cart for a week and now I'm supposed to lose all weekend sales. Wow! You guys care so much but I guess I'm not important enough or family for you to care. When a customers site is live it should be a priority. I think it's really messed up you guys did this.
  • Customer

    Posted by: Nicky7k, May 20, 2016 at 16:22 (9 year ago)

    What happened to my custom product tabs???
  • Customer

    Posted by: Nicky7k, May 20, 2016 at 16:28 (9 year ago)

    You guys deactivated all my plugins and left to bed? Did you guys do this maliciously? What kind of company are you running here? This is not legal or ethical.
  • Customer

    Posted by: Nicky7k, May 20, 2016 at 20:00 (9 year ago)

    And can I trade this theme in for Boutique, they always have less support tickets, this theme is just not performing well.
  • Admin

    Posted by: james, May 21, 2016 at 03:20 (9 year ago)

    You have a complain from customers.

    You guys are really messing up my life. What happened to by custom product tabs. I asked for help to fix bugs, you have no right to delete files especially without my permission. I am so upset and I pray to God once my tabs are back I don't have to reenter all the information.

    Please visit the following address

    http://support.ovicsoft.com/topic/show-topic/15577
    Thank.
  • Admin

    Posted by: james, May 21, 2016 at 03:21 (9 year ago)

    @Jennifer: can you explain?
  • Customer

    Posted by: Nicky7k, May 24, 2016 at 16:20 (9 year ago)

    Hello, I'm not getting help here and I'm extremely disappointed and upset about this injustice. My plugins are still inactive and I doubt he even took the time to write down which ones he deactivated so he can reactivate the correct ones. What do you plan to do here?
  • Customer

    Posted by: Nicky7k, May 23, 2016 at 13:40 (9 year ago)

    Thanks for the update but now on to my tabs? Where are my custom tabs? and my plugins? and leaving my site the way you guys did like it didn't matter?
  • Customer

    Posted by: Nicky7k, May 24, 2016 at 16:14 (9 year ago)

    My custom Tabs are missing and I want them back in place. I will not redo them, I will not put them back myself and I will not be forced to reenter all that content.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible