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  • Customer

    Error log

    Posted by: dedalogroup Mar 12, 2015 at 10:02 (10 year ago)

    Hello I bought this theme, always gave me problems with the modules. Some of these do not work, I followed the documentation step by step but I do not get the desired result.

    I checked the server logs and is full of errors.

    The installed version is the latest released

    Help Me


    5501642f860a7.docx
  • Admin

    Posted by: james, Mar 12, 2015 at 10:06 (10 year ago)

    Hi,

    I will release a new version for this theme tomorrow. It will be added a newsletter popup module. 

    If you can wait that's great!

    Could you send me the admin login + a FTP account? I will help you to check your site.

    Thanks!

  • Customer

    Posted by: dedalogroup, Mar 12, 2015 at 10:34 (10 year ago)

    This is the data access.

    Please check this module

    Supershop - Group Category Module


  • Admin

    Posted by: james, Mar 12, 2015 at 10:48 (10 year ago)

    Hi,

    Our support's IP is 17.04.

  • Customer

    Posted by: dedalogroup, Mar 12, 2015 at 10:57 (10 year ago)

    Hi
  • Admin

    Posted by: james, Mar 13, 2015 at 08:26 (10 year ago)

    OK, Let me check and reply to you. I will release a new version within a couple of days. So if you can wait,... I can help you to setup that version for your site. Thanks for your patience!
  • Customer

    Posted by: dedalogroup, Mar 13, 2015 at 09:09 (10 year ago)

    I already had a lot of patience, wait for the new release.
  • Customer

    Posted by: dedalogroup, Mar 17, 2015 at 07:35 (10 year ago)

    Hello James, will be available when the new release?
  • Admin

    Posted by: james, Mar 20, 2015 at 16:02 (10 year ago)

    Hi mate,

    I have just released a new version.

    Let me setup it on your site tomorrow.

    Many thanks for your patience!

    Cheers

  • Admin

    Posted by: james, Mar 21, 2015 at 08:37 (10 year ago)

    Hi mate,

    I could not connect FTP to your host. Could you recheck it to assure that It works?

    Many thanks for your patience!

    James

  • Supporter

    Posted by: admin, Mar 23, 2015 at 01:40 (10 year ago)

    Dear dedalogroup,

    I sill have not get the correct ftp info to update the theme for you,

    Please re-check and give me the correct ftp info.

    Thanks

  • Customer

    Posted by: dedalogroup, Mar 23, 2015 at 10:04 (10 year ago)

    I have reactivated your ip. Now you can enter by ftp. 

    Check if the module "Supershop - Group Category Module" works.

  • Customer

    Posted by: dedalogroup, Mar 23, 2015 at 15:51 (10 year ago)

    I installed in a site test the new theme, but I see that the bugs are not resolved. I can't still wait if before tomorrow you don't have solve, I'll want a refund for buy another theme, I'm not the only one to lament because of problems.
  • Supporter

    Posted by: admin, Mar 24, 2015 at 01:58 (10 year ago)

    Hi,

    The ftp account is still incorect, but, we have upgraded the new version, so could you download the lastest version to use for your site?

    Many Thanks

    Regards,

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