HomeSupport systemPrestashopSuperShop Supershop addon - Banner Block HTML : ...
  • Customer

    Supershop addon - Banner Block HTML : displayNav links showing twice

    Posted by: smichelutti Jan 18, 2016 at 15:40 (9 year ago)
    Hi,

    I edited the text in my "Supershop - Banner Block HTML" addon for the 1st time, and I saved. I refreshed my homepage in my browser. Now, the text in displayNav position is showing twice. It is duplicated in the code as well, as you can see in these screenshots I added. Then, I disabled all the blocks, and it is still showing up. I checked in my database, some blocks were actiaved so I turned them off directly in database, as you can see on the screenshot, and there I am, with still those blocks showing up (displayNav and displayTop), and with a double displayNav block... Do you know what is happening and can you help me/guide me to solve the problem ?

    Also, some of this addon's blocks were not showing up at all (I was not finding what I wrote anywhere), so I deactivated them all. Where exactly should they appear ? The only 2 texts I managed to see were displayNav and displayTop.

    Secondary question : should I create a new topic for every problem I am facing or can I give it to you here all the other issues I have with the template ?

    Capture-d'ecran-2016-01-18-16.01.03-569d078a4fff7.png
  • Customer

    Posted by: smichelutti, Jan 18, 2016 at 16:03 (9 year ago)

    Complement about secondary question : the other issues are about having same features as the demo style 1 (slider with sand color background, language switch button in topnav, and those banner block html menu and texts not showing in double obviously), so I guess it is kind of related to my topic.
  • Customer

    Posted by: smichelutti, Jan 20, 2016 at 16:47 (9 year ago)

    I am really sorry to bother you with this, you seem very busy (working alone on support ?), I hope I can get information from you as soon as possible because it is really an emmergency. The person I am making the website for is really in a hurry right now.

    Update : I clarify my problems in a simple listing

    * Duplicated content list are :
    - on homepage :
    Banner block html (nav links list)
    Languages button (nav)
    Currencies button (nav)

    - on product page :
    Informations links block (left sidebar)
    Filters block (left sidebar)

    * Revolution Slider background is not in sand color, it is white. (homepage)

    Please let me know when you take a look, so that I know the access work and that you are taking care.
  • Customer

    Posted by: smichelutti, Jan 28, 2016 at 08:50 (9 year ago)

    I fixed many problems by uninstalling, re-installing and re-configuring the theme and all modules. That was a long work because there is so much to configure. I dropped Revolution slider and I use the default slider now.

    The remaining problems are :
    - on category pages : Informations cms links block (left sidebar) in double.
    - on every pages : some texts are still in English and not translatable in French (I am working on it right now).
  • Customer

    Posted by: smichelutti, Jan 29, 2016 at 10:08 (9 year ago)

    We dealt with everything and found solutions. We translated everything missing and found where was hidden this double informations cms links.

    Topic solved.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES