• Customer

    Conflict with LiveChat

    Posted by: teodorradoi79 Jul 29, 2025 at 13:57 (2 days ago)
    Hello guys,

    I just installed LiveChat, and on the outside everything looks good, however there is a conflict - I cannot find and use your widgets anymore.
    And, even if it looks ok on the out side, not working properly also - the theme got enlarged, and spread wide on the screen :)


  • Customer

    Posted by: LamHB, Jul 30, 2025 at 01:42 (2 days ago)

    Hi,
    Please take a screenshot or record a screen video of the issue you are experiencing so we can check.
    Regards!
  • Customer

    Posted by: teodorradoi79, Jul 30, 2025 at 07:07 (2 days ago)

    Here are two screenshots - this is when you chose Edit with Elementor, for any page - and in the widget area.
  • Customer

    Posted by: LamHB, Jul 31, 2025 at 03:01 (a day ago)

    Because the Livechat plugin is adding_action incorrectly: add_action( 'elementor/init', 'LiveChat\text_register_categories' ) - (screenshot_1).
    The action 'elementor/init' is the initialization action that will refresh everything. The correct way is to use another action, the action 'elementor/elements/categories_registered' will only do the function of registering categories for Elementor.
    Since this is not a plugin managed by us, the only temporary solution is to fix the code in the plugin (screenshot_1). The plugin author may update this error in the future, otherwise after each plugin update you will need to find this code in this file to check and fix the action correctly, if you do not update this plugin then you do not need to do anything.
    Regards!
  • Customer

    Posted by: teodorradoi79, Jul 31, 2025 at 07:05 (a day ago)

    Thank you

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