HomeSupport systemWordPressBoutiqueConflict with Smart Coupons
  • Customer

    Conflict with Smart Coupons

    Posted by: teodorradoi79 Jul 13, 2025 at 21:19 (a month ago)
    Hello guys,

    is there ant known problem, conflict of your them with Smart Coupons ? Please visit my shop and check this issue - There is a BOGO coupon that doesn't 100% function - more exactly in some cases code is not working is it is typed in coupon field.

    Here is link with video of error https://youtube.com/shorts/zqlYCRjmKLA?feature=share
  • Customer

    Posted by: LamHB, Jul 21, 2025 at 02:46 (a month ago)

    Hi, sorry for the late reply,
    I have tried some coupons and they all work properly (video attached). Coupons are WooCommerce default features, themes do not interfere with the default features. Please double check the settings related to Smart Coupons you are using, make sure it is working properly, try contacting the plugin author for support.
    Regards!

    https://drive.google.com/file/d/1AVd3pquYG5JMM5zAzdnQXl6RgyEOTYCO/view?usp=sharing
  • Customer

    Posted by: teodorradoi79, Jul 21, 2025 at 07:35 (a month ago)

    Well, for some reason, few days after I gave you details and login credentials, plugin started to work.
    I was sure it was you.

    P.S. Before coming to you I want to coupon developers, they succeed to replicate the conflict, and guided me to others steps, including contacting you.

    Anyway, for now topic closed, with unknown solution, but bug fixed :)
  • Customer

    Posted by: LamHB, Jul 23, 2025 at 03:55 (a month ago)

    I just logged in and checked the coupon functionality, but I'm glad the issue is resolved. We'll be happy to help you with any future tickets.
    Regards!

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