HomeSupport systemWordPressArmania Elementor Plugin not working unable to edit ...
  • Customer

    Elementor Plugin not working unable to edit pages

    Posted by: zinglashoppingpvtltd Apr 24, 2024 at 05:09 (6 months ago)
    We have updated the theme to the recent update which is being provided.

    Theme is not working as it should be we are unable to edit page using Elementor plugin.

    the elementor keeps on loading and loading forever not letting anything happening.

    Kindly provide a proper resolution to the problem or kindly refund as we are unable to move ahead with this theme at all our work is stuck due to this.
  • Customer

    Posted by: zinglashoppingpvtltd, Apr 24, 2024 at 05:20 (6 months ago)

    https://prnt.sc/RgUjtwSs9cKa

    Screenshot of error page
  • Customer

    Posted by: zinglashoppingpvtltd, Apr 24, 2024 at 05:29 (6 months ago)

    Below is the password and login details for the site.
  • Customer

    Posted by: LamHB, Apr 25, 2024 at 02:27 (6 months ago)

    Hello,
    I checked and saw that you imported data from the old version so it is not compatible with the new version of Elementor.
    I also see that your website doesn't have any new data, right?
    My solution is to clear all your website data and import it again from the beginning.
    If you accept, please send me your cpanel, and i will start the import process again.
    Regards!
  • Customer

    Posted by: zinglashoppingpvtltd, Apr 26, 2024 at 12:37 (6 months ago)

    We have installed the fresh version of the theme. kindly import the fresh data... We need market02 as demo with elementor working.
  • Customer

    Posted by: zinglashoppingpvtltd, Apr 29, 2024 at 12:19 (6 months ago)

    Kindly provide a refund for the theme as this theme is not working without taking any support.

    Please process the refund.
  • Manager

    Posted by: LamHB, May 2, 2024 at 09:38 (6 months ago)

    Sorry for the delay, our country just went through a long holiday
    The issue has been solved, I have imported the demo for you, please check your site again!
    Regards!
  • Customer

    Posted by: zinglashoppingpvtltd, May 3, 2024 at 07:50 (6 months ago)

    Header and footer sill not coming properly.. Can you please check and resolve all issues at once...
    https://prnt.sc/hRf4KpSz74d7

    https://prnt.sc/AFLZF-aXlL5I
  • Manager

    Posted by: LamHB, May 3, 2024 at 13:11 (6 months ago)

    The issue has been solved, please check your site again!
    Regards!
  • Customer

    Posted by: zinglashoppingpvtltd, May 10, 2024 at 10:15 (6 months ago)

    We are still facing the issue in editing the header.

    Whatever value we add in the header area in Ovic Theme Options it is not taking any value. Please check
  • Manager

    Posted by: LamHB, May 13, 2024 at 02:32 (6 months ago)

    Because the homepage is enabling Metabox (screenshot_1). If this option enabled then this page will get setting in here, else this page will get setting in Theme Options. I have deactivated it
    Screenshot_1-66417baa5f315.png

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