Error loading pages
Posted by:
shortcodemarketing
Mar 11, 2024 at 09:09 (a year ago)
Hello,
Since a few days ago we detected that our online store that takes your ecotech template has stopped working properly, it returns an error when loading any page of it and the footer has disappeared. Performing tests to locate the error we have enabled the debugging system and returns an error that we attach in this same message, we thought that at first it could be some incompatibility with any other plugin but after disabling them all completely and re-enabling them we realized that it was a problem with the plugin elementor and your template, as we found that with another template did not generate that error, if not only with your template.
Analyzing your messages from other tickets it seems that it is due to an update of elementor version 3.19.0 or something like that but we have gone back to version 3.15.0 and still generates the same error which we think that the problem in addition to the elementor itself is also of your ecotech template. Please tell us how to solve this problem because we have the client's website completely stopped without being able to do anything because it is impossible to make any call to pages and products. Please reply as soon as possible.
Thank you and best regards
Fatal error: Uncaught Error: Call to a member function is_built_with_elementor() on bool in /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/templates-parts/header-banner.php:13 Stack trace: #0 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/framework/settings/helpers.php(360): include() #1 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/framework/function-theme.php(91): ecotech_get_template() #2 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/header.php(34): ecotech_header_template() #3 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/template.php(790): require_once('/var/www/vhosts...') #4 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/template.php(725): load_template() #5 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/general-template.php(48): locate_template() #6 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/plugins/woocommerce/templates/archiv in /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/templates-parts/header-banner.php on line 13
Since a few days ago we detected that our online store that takes your ecotech template has stopped working properly, it returns an error when loading any page of it and the footer has disappeared. Performing tests to locate the error we have enabled the debugging system and returns an error that we attach in this same message, we thought that at first it could be some incompatibility with any other plugin but after disabling them all completely and re-enabling them we realized that it was a problem with the plugin elementor and your template, as we found that with another template did not generate that error, if not only with your template.
Analyzing your messages from other tickets it seems that it is due to an update of elementor version 3.19.0 or something like that but we have gone back to version 3.15.0 and still generates the same error which we think that the problem in addition to the elementor itself is also of your ecotech template. Please tell us how to solve this problem because we have the client's website completely stopped without being able to do anything because it is impossible to make any call to pages and products. Please reply as soon as possible.
Thank you and best regards
Fatal error: Uncaught Error: Call to a member function is_built_with_elementor() on bool in /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/templates-parts/header-banner.php:13 Stack trace: #0 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/framework/settings/helpers.php(360): include() #1 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/framework/function-theme.php(91): ecotech_get_template() #2 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/header.php(34): ecotech_header_template() #3 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/template.php(790): require_once('/var/www/vhosts...') #4 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/template.php(725): load_template() #5 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-includes/general-template.php(48): locate_template() #6 /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/plugins/woocommerce/templates/archiv in /var/www/vhosts/tiendacashlacomercial.com/httpdocs/wp-content/themes/ecotech/templates-parts/header-banner.php on line 13
